Overview

About bcom ICT

bcom ICT is a Gold Coast IT support company that has looked after small and medium businesses since 2011. We provide managed IT, cybersecurity, business WiFi design and installation (Ubiquiti UniFi and Aruba Instant On), data and phone cabling through ACMA-registered cabling contractors, business phone systems and cloud PBX, Microsoft 365, backup and practical AI for business.

Our technicians come to you anywhere on the Gold Coast, usually the same day for on-site work, and remote support is available Australia-wide. Ad-hoc support is billed at published rates with no lock-in; managed IT is a flat monthly fee, month to month, with contracted response times for managed and SLA clients.

We take no hardware commissions, so advice is independent. Our service management is aligned to ITIL 4 and our security practice to ISO/IEC 27001 and the Essential Eight.

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Focus

Service Focus of bcom ICT

How the team's effort is distributed across services.

85%10%5%

Industries Focus

24%21%18%14%11%9%

Client Focus

Small Business80%
Medium Business20%

The Positioning

AI Tools & Purpose

The stack the team uses to move faster.

Claude
Docs, internal tools, client AI assistants

Where we are

Locations (1)

Offices where bcom ICT operates.

Headquarter
Australia

Australia

9 Ferny Avenue, Surfers Paradise
Gold Coast, Queensland 4217
+61 7 3041 8993