COGNYX AI TECHNOLOGIES PVT LTD

CognyX AI builds production ready AI agents, chatbots, RAG search, and automations that boost revenue, cut support load, and scale operations.

Production ready AI agents, chatbots, and generative AI that automate conversations, decisions, and workflows across web, mobile, chat, and voice.

What we build

• AI chatbots and virtual assistants for support, sales, and onboarding, with multilingual intent detection, secure handoff to human teams, and analytics.

• Action taking AI agents that read context, call tools and APIs, update CRMs, create tickets, run approvals, and learn from outcomes.

• RAG knowledge search and LLM apps that deliver accurate answers from your docs and data, using vector retrieval, citations, and guardrails.

• Voice AI and call automation for inbound and outbound, with TTS and STT, real time call control, and CRM calendar booking.

• Automation and RPA with n8n or Make for document processing, lead routing, billing, and back office sync.

• Predictive analytics and computer vision for forecasting, classification, OCR, and quality checks.

• Custom SaaS platforms built with Next.js, Node.js or Python, SQL or NoSQL, and secure API gateways.

Core capabilities

• LLM engineering: prompt design, tool use, multi agent orchestration, evaluation suites, safety policies.

• Retrieval and data: embeddings, hybrid search, metadata filters, chunking, continuous ingestion.

• Integrations: Shopify, HubSpot, Pipedrive, Zendesk, Slack, Gmail, Google Drive, Twilio, Telnyx, WhatsApp, Stripe, Monday, Jira, Notion, Airtable, Google Calendar.

• Automation: n8n flows, queues, retries, idempotency, audit logs, spend controls.

• Observability: analytics dashboards, tracing, red teaming, A or B tests, quality metrics.

Tech stack:

OpenAI, Anthropic, Llama, LangChain, LangGraph, Python, Node.js, Next.js, FastAPI, Django, PostgreSQL, MySQL, Redis, Qdrant, Pinecone, Weaviate, Vercel, AWS, GCP, Docker, GitHub Actions, n8n, Make, ElevenLabs, Retell, LiveKit.

Industries we serve:

Healthcare, retail and eCommerce, finance, telecommunications, and education, plus govtech and professional services. Outcomes include faster response times, higher conversion, reduced ticket volume, and better decision support.

Example use cases

• Healthcare: intake triage, mental health assessments, care follow up, insurance FAQs.

• Ecommerce and retail: 24 by 7 product Q and A, order tracking, returns and exchanges, assisted checkout.

• Finance: KYC assistance, statement parsing, claims and policy Q and A, risk alerts.

• Telecom: plan selection, outage triage, billing automation, agent assist.

• Education: tutor assistants, course discovery, doubt resolution, progress insights.

How we work

• Discovery and ROI model: map use cases, target KPIs, pick a narrow win.

• Pilot in weeks: secure sandbox, staged rollout, human in the loop.

• Scale with confidence: observability, continuous improvement, cost guardrails.

Why teams choose us

• Production mindset: quality bars, SLAs, and real metrics, not demos.

• Full stack delivery: from LLM prompts to data pipelines and UI, plus automation.

• Vendor neutral: OpenAI or Anthropic or Llama based on your needs and budget.