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Verified Profile
Copper Digital is a leading digital transformation services company united by a singular purpose: to empower businesses in manufacturing, healthcare, and fintech industries to transcend traditional boundaries and unleash their complete digital potential.
Drawing upon over 13 years of extensive experience, we have meticulously developed more than 1100 robust digital solutions and guided over 600 enterprises through transformative digital journeys, harnessing cutting-edge technologies.
Our comprehensive suite of services spans the entire spectrum of digital transformation, ensuring no growth opportunity is left unexplored. Esteemed global entities, including Cisco, Ciena, Coca-Cola, Canon, US Army, Trinity Rail, SiriusXM, Hi-Line, GreenDot, Primis Bank, Westinghouse, Verizon, Mount Sinai, and many more, have entrusted us with their organization's continuous digital transformation strategies.
Our Digital Transformation expertise includes:
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Enterprise Mobile & Web Applications
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Managed Product Development
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UI/UX Strategy & Design
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IoT Solutions
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Data Analytics - AI/ML
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Cloud & DevOps
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Architecture Re-engineering & Performance
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Testing & Automation
Our Key Differentiators:
Agile & Flexible: Embracing the Agile model, we offer adaptable solutions tailored to your needs and business goals.
Trailblazers: Our innate disruptive DNA empowers us to pioneer new-age technologies, establishing us as frontrunners.
Diverse Portfolio: From startups to Fortune 1000s, we've consistently delivered high-performance solutions across the spectrum.
Tech Agnostic: Prioritizing solutions over technology, we advocate for the right technology to create the perfect fit.
Consultative Approach: Beyond tech, we're a team committed to tackling your future business challenges head-on.
Awards - Accolades that keep us going
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Inc Power Partners Awards 2022
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Top 100 Places to Work 2022 by Dallas Morning News
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Most Reviewed App Development Company by Manifest
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Top Software Development Company by Goodfirms
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Top B2B Companies by Clutch Global 2022
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Top 1000 Companies by Clutch Global 2022
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Comparably Best Leadership Award 2023
Through close collaboration with these industry leaders, we have consistently surpassed expectations by delivering customized enterprise solutions, establishing us as the foremost Digital Transformation Services Company.
Partner with us to ignite a transformative future driven by innovation, sustainability, and untapped digital potential.
Have a business idea? Let's get the conversation started: https://copperdigital.com/contact-us/
Locations
United States
4100 Spring Valley Rd, STE 525,
Dallas,
Texas
75244
1-972-528-6628
India
Plot No. 448A, 1st Floor, Enkay Square, Udyog Vihar, Phase V, Gurugram,
Gurugram,
Haryana
122016
+91-124-437-0580
Focus Areas
Service Focus
- Mobile App Development
- App Designing (UI/UX)
- Maintenance & Support
Client Focus
- Small Business
- Medium Business
Industry Focus
- Advertising & Marketing
- Business Services
- Financial & Payments
Copper Digital Executive Interview
Rupak Lohit
Co-Founder & CEO
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
GoodFirms has been a trusted research and review portal for finding potential clients or IT service providers in the industry. Copper Mobile’s comprehensive profile at GoodFirm has undoubtedly been helpful in increasing brand outreach. Our Profile elements like - Well-researched company overview, thoroughly documented CEO interview, Diverse Portfolio, and Client Reviews surely help our potential clients and build a positive brand positioning.
Please introduce your company and give a brief about your role within the organization.
Copper Mobile is a Digital Transformation leader with an experience of over a decade in Enterprise Software Development with a focus on Mobile, Web, and Cloud Operations. Founded in 2010, Copper Mobile is a global company with footprints in Dallas, Toronto, Gurugram, and London, while we continue to expand our presence in other geographies.
With more than 1000 Business Solutions successfully delivered to over 500 happy clients globally, we specialize in solving complex business problems for our enterprise clients and driving the adoption of new-age technologies like Cloud Ops, Big Data, Analytics, IoT, AR/VR, AI/ML, Blockchain, RPA, Metaverse, and DevOps.
As the Co-founder and CEO of Copper Mobile, I concentrate on building and nurturing mature, scalable & client-centric IT Service capabilities enabled by a highly motivated Team that puts us amongst the leading Digital Transformation companies in North America, Europe, and Asia. Keeping the long-term business goals aligned, I strive to build Trusted Partnerships with our strategic clients by ensuring highly consultative execution, process-maturity driven, and repeatable high-quality deliverables with a clear, measurable business ROI.
With more than 1000 Business Solutions successfully delivered to over 500 happy clients globally, we specialize in solving complex business problems for our enterprise clients and driving the adoption of new-age technologies like Cloud Ops, Big Data, Analytics, IoT, AR/VR, AI/ML, Blockchain, RPA, Metaverse, and DevOps.
As the Co-founder and CEO of Copper Mobile, I concentrate on building and nurturing mature, scalable & client-centric IT Service capabilities enabled by a highly motivated Team that puts us amongst the leading Digital Transformation companies in North America, Europe, and Asia. Keeping the long-term business goals aligned, I strive to build Trusted Partnerships with our strategic clients by ensuring highly consultative execution, process-maturity driven, and repeatable high-quality deliverables with a clear, measurable business ROI.
What is the story behind starting this company?
In the early 2000s, when mobile increasingly became the crucial mode of communication, collaboration & connectivity across the globe, and further propelled by the advent of touch-screen-enabled smartphones, we saw a big revolution coming that would change the world rapidly in the next few years to come.
Understanding the growing potential of the mobile landscape, the three co-founders, Arvind, Aakash, and I, came together to seize this massive global opportunity ahead of us. With Arvind came marketing excellence, Aakash pitched in with strong technical expertise, and I contributed with my decade-plus experience in the mobility domain and operations excellence. That’s how Copper Mobile was founded and we kick-started our journey in 2010 from Dallas.
Exactly as anticipated, mobile technology expertise emerged as the most sought-after skill as a service. With the advances in mobile technology and infrastructure, the need for connectivity, accessibility, and availability continues to increase multifold in these last 2 decades. With this increased need for connectivity and availability, and with mobile users at its center as a consumer/ employee/ agent/ client/target audience, our offerings have diversified from an enterprise mobile app development company to an enterprise digital transformation leader. This fascinating journey continues to grow and evolve with the ever-increasing Industry needs across all verticals.
Understanding the growing potential of the mobile landscape, the three co-founders, Arvind, Aakash, and I, came together to seize this massive global opportunity ahead of us. With Arvind came marketing excellence, Aakash pitched in with strong technical expertise, and I contributed with my decade-plus experience in the mobility domain and operations excellence. That’s how Copper Mobile was founded and we kick-started our journey in 2010 from Dallas.
Exactly as anticipated, mobile technology expertise emerged as the most sought-after skill as a service. With the advances in mobile technology and infrastructure, the need for connectivity, accessibility, and availability continues to increase multifold in these last 2 decades. With this increased need for connectivity and availability, and with mobile users at its center as a consumer/ employee/ agent/ client/target audience, our offerings have diversified from an enterprise mobile app development company to an enterprise digital transformation leader. This fascinating journey continues to grow and evolve with the ever-increasing Industry needs across all verticals.
What are your company’s business model–in-house team or third party vendors/ outsourcing?
We utilize the benefits of a well-architected and well-executed Digital Transformation Strategy to convert Clients’ challenges into business modernization, automation, and efficient growth opportunities. With a 200+ strong in-house, highly skilled workforce across geographies and time zones, we primarily offer two engagement models to our clients.
1. Project Based or Turn Key -
In a Project-based/ turn-key engagement, we act as your end-to-end Technology Solution Partner. Right from building the Strategy together, working on UI/UX, Architecture Design, Development, Quality Assurance, and Deployment to ongoing Support & Maintenance. This generally can be structured as Fixed Bid engagement if the requirements are well-documented and/or finalized for the planned release.
If the requirements are not defined, documented, prioritized, or analyzed from a business perspective, it can be executed as a Time and Materials engagement within a ballparked budget or it can be initiated as a Discovery Phase to help with defining the roadmap that can be later converted to Fixed Bid or continue to run as TnM as per Client's preference. In either case, the engagement is fully Agile and transparent to the Client's stakeholders, to be aware of the progress and priorities of various deliverables aimed toward the business goals established.
2. Team-Based or Team Extension -
This engagement model is an option where the Client may have a team in-house and desires to establish or extend a Team that needs our expertise to augment a specific project or skills. In general, this could also be a remote Team, co-located Team, blended Team, offshore Team, nearshore Team, Hybrid Team, etc. At the same time, the focus continues to become a very cohesive Team to the Client's culture, process, and vision to enable the scalability requirements for Client-managed initiatives.
1. Project Based or Turn Key -
In a Project-based/ turn-key engagement, we act as your end-to-end Technology Solution Partner. Right from building the Strategy together, working on UI/UX, Architecture Design, Development, Quality Assurance, and Deployment to ongoing Support & Maintenance. This generally can be structured as Fixed Bid engagement if the requirements are well-documented and/or finalized for the planned release.
If the requirements are not defined, documented, prioritized, or analyzed from a business perspective, it can be executed as a Time and Materials engagement within a ballparked budget or it can be initiated as a Discovery Phase to help with defining the roadmap that can be later converted to Fixed Bid or continue to run as TnM as per Client's preference. In either case, the engagement is fully Agile and transparent to the Client's stakeholders, to be aware of the progress and priorities of various deliverables aimed toward the business goals established.
2. Team-Based or Team Extension -
This engagement model is an option where the Client may have a team in-house and desires to establish or extend a Team that needs our expertise to augment a specific project or skills. In general, this could also be a remote Team, co-located Team, blended Team, offshore Team, nearshore Team, Hybrid Team, etc. At the same time, the focus continues to become a very cohesive Team to the Client's culture, process, and vision to enable the scalability requirements for Client-managed initiatives.
How does your company differentiate itself from the competition?
Our differentiator is our focus and ongoing investment in our 3Ps. We empower our success with the ongoing development of the niche expertise of our People, enabled by the maturity of our Process, and diligently accomplished by our solution-oriented Products, which we aim to deliver relentlessly. Adding to the 3Ps, the following may help further summarize why we see ourselves as a trusted Technology Partner for Startups to Fortune 1000 companies:
- Tech Agnostic: Solution before Technology. We believe and practice in the right technology for the right solution. With the right partner, it could be seen as simple as - Identifying the Problem, Identifying the optimal Solution to solve the problem, Identifying the best-fit Technology (and Architecture) to implement the Solution, Implementing and Launch the Solution as per the Process, and then repeat - Monitor, Measure and Maintain to improve the Solution and its Outcome.
- Consultative Approach: We are more than just a Tech company; we are a team of Consultants always looking to solve the following business problem like a true Strategy Advisor.
- Trailblazers: Our disruptive DNA enables us to adopt new-age technologies and become industry leaders in them.
- Agile and Flexible: Our Agile model provides flexible and customizable options to meet the customers’ needs and business goals.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
Since mobility and digital transformation cuts across all Industries, we have been very fortunate to have created and continue to get opportunities to create success stories across most Verticals, including E-commerce, FinTech, Supply Chain, Media & Entertainment, Oil and Energy, Healthcare & Fitness, Education, MRO (Maintenance-Repair-Overhaul/Operations), Manufacturing, Automotive, Distribution, and many others.
Our highly consultative approach & complete alignment with the Client's success criteria as a focus for our business solutions help us all in the long run. As a result, we receive a significant percentage of our business through Client’s references. Building trust and taking ownership makes our customers come back to us. On average, we have witnessed 60-70% of our clientele consistently repeat, refer and/or return for their next engagements with us whenever there is a next good-fit opportunity. We are very thankful to our Customers for showing repeat trust and offering opportunities to make them mutually proud in delivering on our promise passionately and persistently. Kudos to our Team!
Our highly consultative approach & complete alignment with the Client's success criteria as a focus for our business solutions help us all in the long run. As a result, we receive a significant percentage of our business through Client’s references. Building trust and taking ownership makes our customers come back to us. On average, we have witnessed 60-70% of our clientele consistently repeat, refer and/or return for their next engagements with us whenever there is a next good-fit opportunity. We are very thankful to our Customers for showing repeat trust and offering opportunities to make them mutually proud in delivering on our promise passionately and persistently. Kudos to our Team!
Please share some of the services that you offer for which clients approach you the most for?
Our clients have always shown immense trust in our capabilities because of their positive experiences every time. We have been their preferred choice whenever they have an IT project or initiative to consult with. We are approached consistently for -
Digital Transformation Solutions - It’s our core expertise, from understanding the business need and building customer-centric solutions to successful deployment; we work very closely with our clients at each step. We enable companies to leverage cloud-native mobile-first strategies to drive initiatives with measurable ROI.
Digital Transformation Solutions - It’s our core expertise, from understanding the business need and building customer-centric solutions to successful deployment; we work very closely with our clients at each step. We enable companies to leverage cloud-native mobile-first strategies to drive initiatives with measurable ROI.
- Enterprise Web & Mobile App Development - Copper Mobile offers every service necessary to build apps that make business sense using the latest technologies like - Flutter, Swift, Kotlin, Objective-C, Java, React Native, Xamarin, Ionic/Capacitor, Node.js, Angular, React.js, PHP, Python, Backbone.js, Vue.js, etc.
- UI/UX Expertise - With a strong team of Design experts and skilled front-end developers, we deliver super interactive & user-focused UI/UX by following the latest trends in Design Thinking and guidelines.
- Cloud & DevOps - We are the industry leaders in unlocking the power of cloud solutions & help businesses to achieve better business ROI. Our Cloud & DevOps expertise includes all major cloud providers (AWS, Microsoft Azure, Google Cloud Platform) and we utilize cloud native technologies such as orchestration, containerization, serverless architecture, microservices, event-driven architecture, Pub/Sub, etc. We strive to excel in 6 pillars of Operational Excellence, Security, Reliability, Performance Efficiency, Cost Optimization, and Sustainability.
- Emerging Technologies like AI/ML, AR/VR, IoT, Big Data, and Analytics - We continuously invest in building a robust center of excellence by gaining excellence in futuristic technologies. We have ample case studies for each available on our website to reference for more details.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
We are an organization obsessed with client success because we believe in true partnership. We strive to provide the best solutions to client's business needs so that we are their first and only choice as a partner, and they are compelled to keep coming back to us and rate us highly in the industry. We aim for a 5 Star CSAT score with all our client engagements. The same can be seen for instance, in GoodFirms ratings for Copper Mobile.
GoodFirms also recently recognized Copper Mobile as the “Top Mobile App Development Company 2022” in Dallas, which is a testament to our commitment to quality and high customer satisfaction. In 2021, we also made it to the prestigious Inc 5000 list - an esteemed ranking that ranks the fastest-growing private companies in the US.
When a client approaches us with a business problem/proposal, we just do not simply implement it; instead, we do a complete end-to-end feasibility analysis, give our inputs and suggestions, and a detailed solution proposal to solve their business need. As a process, we follow a 4-Step approach which has proven to be effective and has been very well received by our customers.
The first step is the Discovery & Strategy Formulation phase, where we assess all the challenges and requirements to define the overall Strategy. We do discovery sessions with clients to understand not only the problem at hand but also their business and the need for the solution they are looking at. Based on all this data, we offer them our highly consultative advice and the best possible way to go about with the solution.
Once the approach has been finalized, we move to the Iterative Design Phase, where we prepare Process flows, Wireframes, and UI/UX-driven Storyboarding.
After the wireframes and storyboards are approved by the client, we move on to the Development Phase, where we start the implementation based on the defined architecture and technology stack that fits the overall Strategy and feasibility. This is followed by a rigorous QA Phase, in which we review & refine to ensure quality deliverables. The entire process is highly Agile, with customer involvement and feedback adopted at every step so that the end product meets the business priorities, market strategy, highest quality, and overall customer satisfaction.
GoodFirms also recently recognized Copper Mobile as the “Top Mobile App Development Company 2022” in Dallas, which is a testament to our commitment to quality and high customer satisfaction. In 2021, we also made it to the prestigious Inc 5000 list - an esteemed ranking that ranks the fastest-growing private companies in the US.
When a client approaches us with a business problem/proposal, we just do not simply implement it; instead, we do a complete end-to-end feasibility analysis, give our inputs and suggestions, and a detailed solution proposal to solve their business need. As a process, we follow a 4-Step approach which has proven to be effective and has been very well received by our customers.
The first step is the Discovery & Strategy Formulation phase, where we assess all the challenges and requirements to define the overall Strategy. We do discovery sessions with clients to understand not only the problem at hand but also their business and the need for the solution they are looking at. Based on all this data, we offer them our highly consultative advice and the best possible way to go about with the solution.
Once the approach has been finalized, we move to the Iterative Design Phase, where we prepare Process flows, Wireframes, and UI/UX-driven Storyboarding.
After the wireframes and storyboards are approved by the client, we move on to the Development Phase, where we start the implementation based on the defined architecture and technology stack that fits the overall Strategy and feasibility. This is followed by a rigorous QA Phase, in which we review & refine to ensure quality deliverables. The entire process is highly Agile, with customer involvement and feedback adopted at every step so that the end product meets the business priorities, market strategy, highest quality, and overall customer satisfaction.
What kind of support system do you offer to your clients for catering to their queries and issues?
As an Agile company, we work very closely with the Customers throughout the entire journey of our project. We understand that requirements evolve and change during the process, and being Agile gives us the flexibility to adapt to these changing requirements and keep the customers happy and aligned. The entire process is highly transparent, with sprint plans shared in advance and followed by daily stand-up, and weekly demos/updates to ensure the client has all the updates related to project progress, timelines, and milestones.
A dedicated team works on a project with a Project manager who is directly responsible for dedicatedly and promptly handling all queries and issues raised by the clients. We support all methods of communication like audio/video calls, emails, messaging communications, project tools like JIRA, slack, confluence, etc, and regular client visits as needed for effective collaboration.
A dedicated team works on a project with a Project manager who is directly responsible for dedicatedly and promptly handling all queries and issues raised by the clients. We support all methods of communication like audio/video calls, emails, messaging communications, project tools like JIRA, slack, confluence, etc, and regular client visits as needed for effective collaboration.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions, etc.)
We are flexible with our payment structure to ensure clients' requirements are met within the budget and timelines. Copper Mobile provides the following payment models to extend its support for client's technology initiatives -
- Fix Bid Payment Model: It's a milestone-driven payment structure where we bill the client after completing the pre-determined project milestones. Change Management is closely followed in this process to align with the Fixed Project Requirements to be successfully delivered.
- Time & Material Model - In the T&M payment structure, clients are charged on an hourly bill rate basis for the project resources and with an overall maximum budget identified to work with. Communication, Governance, and Collaboration are key to aligning with Agile goals of business and time to market.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
An innovative business idea and long-term partnerships are indispensable components of our checklist. We align ourselves with projects for startups to enterprise businesses seeking to adopt Digital transformation strategies and business models and believe in being long-term partners. We prefer to start with a minimum budget of $50,000 but do make exceptions to establish relationships and where we anticipate a successful business vision exists, backed by passionate leader(s), and partnership planning to enable growth and become a long-term engagement with repeat business partnership.
What is the price range (min and max) of the projects that you catered to in 2021?
Based on the project requirements and complexity of the business problem, our pricing ranged from $50,000 for small low-complexity MVP to multi-million dollars for large-scale enterprise engagement for Fortune 500s in 2021.
Where do you see your company in the next 10 years?
The success story of Copper Mobile has been a result of our customer-centric approach, innovation, passion for building gen-next solutions, consistency, and strong values. We started this journey with a vision to establish ourselves as a trusted partner in the mobile app development space and looking ahead at the next 10 years -
“We aim to be the Most Trusted Digital Transformation Services Provider for Enterprise Businesses globally & make the world Future-Ready.”
We commit to being leaders in the latest technologies and continue to empower our clients with the right technology that best fits the right solutions. We also look forward to focusing on dimensions like -
- Expanding our footprints to New Geographies to serve clients in need.
- Continuing to invest in building a skilled & reliable Global Workforce.
- Strategic Partnerships & Collaborations.
- Giving back to the Community with Conscious CSR Initiatives.
With our sustainable solutions, we intend to improve the way people and businesses use Technology today and in the next 10 years to come, together we can achieve the goal of a better future & make the world a better place to responsibly innovate and drive impactful measurable outcomes for life-changing Solutions.
Copper Digital Clients & Portfolios
Key Clients
- Honest Company
- Bell Invito
- Sirius XM
- Bunch
- HiLine
- RecycleNow
Copper Digital Reviews
3 Reviews
- All Services
- Mobile App Development
- App Designing (UI/UX)
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
Rohit Goyal at KVRN Enterprises
Posted on Nov 15, 2021
An Ideally and efficiently advanced Healthcare Solution that streamlined our operations/management!
Review Summary
The leading resources at Copper Mobile have significant technical capabilities that enabled the delivery of critical features successfully. They effectively implemented feedback and facilitated a productive engagement. In all, their valuable expertise ensured a successful collaboration.
What was the project name that you have worked with Copper Digital?
An efficient and advanced Healthcare Solution
What service was provided as part of the project?
App Designing (UI/UX), Mobile App Development
Describe your project in brief
The project aimed at streamlining our daily management operations, and helps our customers to book appointments easily! It transformed the way we looked at healthcare solutions.
What is it about the company that you appreciate the most?
{"1":"flexible hours, management, technical capabilities and transparency in communication are some of the most ideal attributes of the team"}
What was it about the company that you didn't like which they should do better?
{"1":"Can't think of anything as of yet, especially since the company delivered before time."}
Boom Tech
Posted on Sep 17, 2021
Mobile App Development
Review Summary
Copper Mobile successfully delivered our app to their pilot testers on time, which had allowed us to have a successful public launch. And that was huge for our brand. That said, they had also provided a good combination of resources that allowed a wider variety of technical skills, expertise, and speed of development.
What service was provided as part of the project?
Mobile App Development
What is it about the company that you appreciate the most?
The diversity, agile nature and on-time delivery were some of the aspects that made our product launch so successful.
What was it about the company that you didn't like which they should do better?
They could improve on the number of Indian developers.
Matt Kloskowski, Director at Lighting Fixture & Supply Co., Inc.
Posted on Sep 13, 2017
I love copper mobile, you guys are amazing!
Review Summary
From the first call I made to Copper Mobile, the speed impressed me. I love the fact that they make you feel so special. It seems like they had a very good process and an very good team.
Most important thing out of all was their passion and innate desire to help their customer by going above and beyond.
They saved my company thousands of dollars by providing an app that my employees use everyday. Thank you Copper Mobile!
Most important thing out of all was their passion and innate desire to help their customer by going above and beyond.
They saved my company thousands of dollars by providing an app that my employees use everyday. Thank you Copper Mobile!
What service was provided as part of the project?
Mobile App Development, App Designing (UI/UX)