CX IT Services

CX IT Services is a Melbourne-based managed service provider delivering fixed-price IT, cybersecurity, and strategic technology advisory to professional services firms across Australia and New Zealand. With 26 years of industry experience, we specialise in supporting legal, accounting, medical, and financial practices that need their technology to be secure, compliant, and genuinely aligned to how they work.

We support over 100 clients with a team spanning Melbourne and the Philippines, combining a responsive helpdesk and onsite technician network with senior advisory expertise. Our model goes beyond break-fix. As your Technology Advisor, we focus on the decisions that matter: cybersecurity posture, AI adoption, automation, and long-term digital strategy, while our support team handles day-to-day operations.

Security and compliance sit at the core of everything we do. We align our managed services to the ACSC Essential Eight and SMB1001 frameworks, and as a former ASD Cyber Security Partner, we bring practical, audit-ready security to firms that handle sensitive client data. From Microsoft 365 hardening and Conditional Access to endpoint protection, backup, and continuous monitoring, we help you reduce risk without slowing your business down.

We have deep expertise in the software professional services firms actually rely on, including BGL, MYOB, APS, Handisoft, and the broader accounting and legal practice stack. That sector knowledge means less explaining and faster results.

Our services include:

Fixed-price managed IT and helpdesk support

Cybersecurity and Essential Eight compliance

Microsoft 365 management and governance

Cloud strategy and migration

AI and automation advisory

Strategic technology roadmapping

If you want an IT partner who understands professional services, takes security seriously, and helps you use technology as a competitive advantage, talk to CX IT Services.