Dezdok transformed our clinic with a seamless patient portal.
The results were immediate. Missed appointments dropped by 40%, staff saved 15+ hours weekly on admin tasks, and patient retention improved by 30%. Our clinic is now fully paperless. Their communication was outstanding always responsive, on time, and genuinely invested in our success.
If you are a healthcare business looking for a reliable tech partner, Dezdok is the team you need.
What was the project name that you have worked with Dezdok?
Custom CRM & Patient Management Portal Automation
What service was provided as part of the project?
Web Development, Software Development, Web Design
Describe your project in brief
Dezdok developed a fully custom CRM and Patient Management Portal for a MedSpa healthcare client in the United States. The goal was to replace their manual, spreadsheet-based patient tracking system with a smart, automated, and centralized digital platform that streamlined their entire clinic operations from patient onboarding to appointment scheduling and follow-up management.
What is it about the company that you appreciate the most?
Honestly, what stood out most was how much they listened. Dezdok took time to understand how our clinic actually runs not just what we asked for, but what we truly needed. They flagged things we hadn't even thought about. Communication was refreshingly clear, no chasing, no confusion. They delivered exactly when promised. It felt less like an outside vendor and more like our own in-house tech team.
What was it about the company that you didn't like which they should do better?
Nothing major to complain about. If I had to nitpick, the initial onboarding took a couple of extra days to get everything aligned but looking back, that thoroughness is exactly what made the final product so spot on. It was worth every bit of the wait.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $10001 to $50000
- Completed
- Healthcare & Medical