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Verified Profile
We are a full-stack development firm helping startups build scalable software products with exceptional customer experience. Since 2004, we have built hundreds of technology products, nurtured 15+ ideas from scratch, and spun off 4 technology product ventures.
Our specialties include- Interactive Digital Solutions, Web-based app development, Mobile app development, Design, Product Development, Software solutions for US Healthcare, Working with Startups, Product Design, Software Products, Startup Studio, and Software Consultancy.
We are unusually transparent with our clients and employees. We follow agile development practices. The agile development process produces high-quality software cost-effectively and timely to meet customers’ changing needs.
We believe in keeping the organization’s culture open and honest where Digicorpians (our employees) love to work.
Locations
India
Office No: 404, Fourth Floor, Z-One, Nr. Avalon Hotel, Off Sindhu Bhavan Road,
Ahmedabad,
Gujarat
380054
+917926304681
United States
PMB 2003, 3839 McKinney Avenue, Suite 155,
Dallas,
Texas
75204
+1 (832) 947-3143
Focus Areas
Service Focus
- Software Development
- Mobile App Development
- Web Development
- App Designing (UI/UX)
- Web Designing (UI/UX)
Client Focus
- Small Business
- Medium Business
Industry Focus
- Advertising & Marketing
- Business Services
- Financial & Payments
Digicorp Information Systems Pvt.Ltd Executive Interview
Nachiket Patel
Co-Founder & VP Operations
Please introduce your company and give a brief about your role within the organization.
Digicorp is a software consultancy and start-up studio based in Dallas, TX, and Ahmedabad, India. We build usable software products for start-ups and small companies. We also work on home-grown ideas and spin off the most promising ones as separate ventures. Mobile apps developed by us get million-dollar exits and Web apps handle millions of mission-critical transactions every week.
I am one of the co-founders of the company, looking after the operational activities in India and taking care of local sales and marketing activities with the help of my USA counterpart. My main objective is to generate more business and create brand awareness for Digicorp.
I am one of the co-founders of the company, looking after the operational activities in India and taking care of local sales and marketing activities with the help of my USA counterpart. My main objective is to generate more business and create brand awareness for Digicorp.
What is the story behind starting this company?
Studying computer engineering together, we always wanted to start something of our own. However, we didn’t take any serious steps toward it and started opting for a job or for further study abroad. Unfortunately, 3 of us were rejected for USA Visa for further study. So after just 3 months of job stint, we decided to give our 2 years for entrepreneurship and that’s how Digicorp was born.
Four fresh graduates from Nirma University, Ahmedabad passed in 2003 and started Digicorp right after graduation. Fortunately, we clicked our first Health Care project in 3 months, which was a booster for Digicorp's journey. We all four were programmers and built the first EHR (Electronic Health Record system) for USA customers.
Four fresh graduates from Nirma University, Ahmedabad passed in 2003 and started Digicorp right after graduation. Fortunately, we clicked our first Health Care project in 3 months, which was a booster for Digicorp's journey. We all four were programmers and built the first EHR (Electronic Health Record system) for USA customers.
What are your company’s business model–in house team or third party vendors/ outsourcing?
From day 1 we were building in-house custom projects/products for our customers. We started with the Health care domain and then touched on various other domains building e-commerce apps, marketplaces, utility-based applications, and many more.
We cater to start-ups and small companies as customers from USA and India.
We build Web and Mobile applications with the latest technology stacks like MEAN, MERN, and ReactNative. We also build native iOs & Android apps. We are well versed with AWS services for hosting and scaling apps. Along with that, we follow automation in testing as well.
We cater to start-ups and small companies as customers from USA and India.
We build Web and Mobile applications with the latest technology stacks like MEAN, MERN, and ReactNative. We also build native iOs & Android apps. We are well versed with AWS services for hosting and scaling apps. Along with that, we follow automation in testing as well.
How does your company differentiate itself from the competition?
We are a boutique agency having UI/UX as one of our USPs and engineering is in our heart. We follow a software development process in detail and make sure that we are building the right product from the beginning. We start with consulting our customer with our experience and take only those products where we feel the idea is actually solving a problem, the client is serious and has done thorough research and background work plus he understands the cost of building such products. So we actually do our due diligence and handpicked the projects to provide justice to the product/idea.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We are industry agnostic at the moment but in past few years, we have worked with Edu Tech, F&B Industry (Restaurant Business), a No-profit organization, Fin-Tech. Health-tech from the inception of Digicorp.
We usually get repeat client and referral projects. Mostly you can say 100% of our customer comes back when they have a Technical and Design project to execute. (Web or Mobile app)
We usually get repeat client and referral projects. Mostly you can say 100% of our customer comes back when they have a Technical and Design project to execute. (Web or Mobile app)
Please share some of the services that you offer for which clients approach you the most?
Mostly any start-up, entrepreneur, or any small enterprise wants to build a prototype, MVP, Digital product (Web and Mobile App development), or looking for UI/UX services approaches Digicorp the most.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Customer satisfaction is most important for Digicorp. That doesn’t mean we go in do as directed mode but rather provide the right consultation and solution to customers to save time, and cost and go to market as quickly as possible.
We actually run an NSP survey for our customers to provide quarterly feedback on communication, team skill, and time taken to deliver work. According to us, customer satisfaction should be 5 out of 5 but our avg. score is 4.5 out of 5. Based on the NPS feedback score, we try to improve our processes.
We initially understand the requirement and set up a discovery sprint if required. Based on it we identify the scope of work and define sprints/milestones to deliver the work. We keep the entire product team Product manager, Sr. Developer, Principal designer & Solution Architect to be part of all the discussion.
We do have daily/weekly meetings with our customers and make sure we are on the same page as we work in an agile fashion and want equal responsibility on both ends.
We actually run an NSP survey for our customers to provide quarterly feedback on communication, team skill, and time taken to deliver work. According to us, customer satisfaction should be 5 out of 5 but our avg. score is 4.5 out of 5. Based on the NPS feedback score, we try to improve our processes.
We initially understand the requirement and set up a discovery sprint if required. Based on it we identify the scope of work and define sprints/milestones to deliver the work. We keep the entire product team Product manager, Sr. Developer, Principal designer & Solution Architect to be part of all the discussion.
We do have daily/weekly meetings with our customers and make sure we are on the same page as we work in an agile fashion and want equal responsibility on both ends.
What kind of support system do you offer to your clients for catering to their queries and issues?
Basically, we deal with our customers on day to day basis and make sure that each query and issue is resolved right away. We use GitLab for product management and that’s where we manage Sprints and clients add their issues too. We use Basecamp for overall communication, skype/slack/Zoom for calls, and a quick chat.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We usually identify the scope and its overall budget and divide it into Sprints. Sprints go for 2 weeks and so after every 2 sprints (4 weeks) we raise the bill. Mostly we follow the Monthly billing cycle for work done by sprints.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
Yes, we usually take projects of mid to large size, since that is our experience building MVP to large-scale solutions. The minimum budget of our project ranges from min USD 50000 – to a max of USD 250,000.
What is the price range (min and max) of the projects that you catered to in 2021?
Between USD 10000 – USD 300,000.
Where do you see your company in the next 10 years?
We usually don’t plan this long. Honestly speaking we only plan for 1 year and take the company to next level with year-on-year growth.
Digicorp Information Systems Pvt.Ltd Clients & Portfolios
Key Clients
- Techsoup
- Jetpacked
- Byjus
- Meprg
- Petpooja
- Vastrapp
- cricheroes
- EMR
- KIA
Digicorp Information Systems Pvt.Ltd Reviews
5 Reviews
- All Services
- Software Development
- Mobile App Development
- Web Development
- Web Designing (UI/UX)
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
Naitik Joshi, Director at Aashirvad Group of Companies
Posted on Mar 06, 2019
Quality of work matters and in which they are best.
Review Summary
They have really delivered good and very smooth web base product which is relate to shipping industry. With the help of this product we're able to save lots of time and our users are also really happy.
they're very quick at replies and support.
i Would really like to give them more projects in future.
they're very quick at replies and support.
i Would really like to give them more projects in future.
Endeavor Careers, Leaders in Career Consulting & Guidance Industry at Endeavor Careers
Posted on Feb 07, 2019
Prompt and Reliable
Review Summary
We have been working with Digicorp for a long time now. The best part about their service is they are prompt in their response time and accommodating in terms of their services. Overall quality of their work is really good. Definitely recommend them.
Vatsal Patel, Product Manager at Revivn
Posted on Feb 07, 2019
Quality and realiable work
Review Summary
We have had great experience working with the team at Digicorp. They have been meeting every expectation. The team loves a good challenge and does not back down from them. I love using the newest and the best tools and technologies. The team at Digicorp was very willing to learn and adapt. They take feedback very positively and continue improving.
What is it about the company that you appreciate the most?
Willingness to learn new things!
Minal Desai, Director, Education at GEMS Genesis International School
Posted on Feb 06, 2019
The best people to work with
Review Summary
I have worked iwth them for our web and SMM. They are genuine and believe in telling what is right to the customer even if it is against the business sense.
Samir Khandwala, Owner at iMusti
Posted on Apr 22, 2017
Excellent engineers & managers.
Review Summary
We have worked with Digi-Corp for many years. They have a highly capable team of engineers and managers. We are very happy with them.
What was the project name that you have worked with Digicorp Information Systems Pvt.Ltd?
Mobile & Web App Development