Digital Software Labs built a professional website with solid support.
What was the project name that you have worked with Digital Software Labs?
Website Development
What service was provided as part of the project?
Web Development, Web Design
Describe your project in brief
I engaged Digital Software Labs to design and develop a fully functional WordPress website for my business, integrating e-commerce capabilities for both product sales and memberships via Stripe. The project also included creating high-quality graphic assets for book covers, promotional materials, and a mobile app called Discreet Check. Jason Parker served as the project manager, ensuring the website was delivered on schedule and providing guidance when technical issues arose. While the project met all core objectives, including responsive design, operational forms, and payment processing, some post-launch support and training could have been more comprehensive. Overall, the company impressed with its combination of creative design, technical expertise, and proactive client support, delivering a professional digital platform tailored to my business needs.
What is it about the company that you appreciate the most?
I appreciated most Digital Software Labs’ combination of technical expertise and creative design, along with their willingness to go beyond the original project scope to address issues and support my needs. Their professionalism, attention to detail, and responsiveness—particularly through Jason Parker—made the process smooth and ensured the final website, e-commerce integration, and graphic assets were delivered to a high standard.
What was it about the company that you didn't like which they should do better?
The least satisfying aspect was the limited post-launch training and ongoing support. While issues were eventually addressed, delays in responses and a lack of comprehensive guidance made it challenging to manage the site independently, leading to some frustration despite the overall quality of their work.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $10001 to $50000
- Completed
- Travel & Lifestyle