EpicX

We helped transform a growing influencer marketing platform into a fully scalable system capable of handling twice the campaign volume. With no prior infrastructure in place, our team built the software from scratch, automating campaign workflows and improving client experience.

• Launched a custom platform using Meranstart technology to double monthly campaign capacity from 50 to 100 while reducing operational costs by 90 percent.
• Integrated direct influencer booking, automated coordination, and budget management to improve execution speed and accuracy.

Al Thara Rent a Car is a  UAE-based rental car company offering on-demand bookings across standard and premium fleet categories.
EpicX provided 2 engineers to build a full rental reservation platform with fleet management, ID verification, and dynamic pricing. Mobile responsive experience built using React.

epicX partnered with ROSA, a fast-growing European healthtech startup, to transform its sluggish appointment system. With demand outpacing infrastructure, ROSAs legacy platform capped at 300,000 bookings monthly, leaving patients waiting and teams overwhelmed.

We built and deployed an AI chatbot that cut booking time by 80% and unlocked the ability to handle 900,000 appointments each month.

Key Features Delivered:

• Built AI chatbot using Amazon Bedrock and Llama 3.1 to automate appointment scheduling in real-time
• Integrated chatbot with backend systems to fetch slot availability, handle edge-case scenarios, and reduce human involvement
• Delivered a user-friendly interface that guides patients through booking in under 2 minutes
• Continuously optimized the chatbots logic based on live feedback and appointment success rates

Counterweight struggled with a costly and unscalable digital platform that hindered its mission to deliver evidence-based weight management programs. Through a system rewrite, optimized AWS management, and strategic use of open-source tools like Stream and Sanity CMS, we reduced costs by 70% and scaled the platform to serve 35,000 customers.

EpicX partnered with Smartbenefits to architect and deliver a seamless healthtech platform that redefines how employees in Pakistan access, track, and manage their corporate healthcare benefits. The platform digitizes the full lifecycle of health coverage, from plan transparency to paperless claims and pre-approved hospital admissions.

Challenges

• Fragmented offline workflows slowing down claims and reimbursements

• Lack of real-time visibility into policy limits and coverage

• Complex user journeys across HR, insurers, and hospitals

• High dependency on manual processing and call-center support

Solution

• Designed end-to-end UX for employee-first digital health insurance management

• Built mobile-first interfaces with instant benefit summaries, e-claims, and cashless surgery requests

• Engineered admin tools for HR teams to onboard employees and manage coverage with ease

• Integrated insurance data pipelines and hospital networks for real-time approvals and claims

Impact

✅ Fully digital health benefit access for 50K+ employees
✅ 70% drop in support queries after app rollout
✅ Reimbursement turnaround reduced from weeks to days
✅ Recognized as Pakistan’s most user-centric insurtech platform by HR leaders

See more product-first case studies at https://epicx.co.uk/case-studies