Overview

About Equicom Services Inc

A proud member of the Equicom Group, a Filipino conglomerate, Equicom Services, Inc. - EquiServe is a trusted business process outsourcing (BPO) provider established in 2011. With over 1,000 employees, EquiServe is headquartered in Makati City, Philippines and we operate across multiple locations, including Manila, Cebu, and Legazpi. We deliver end-to-end support services in Finance, Human Resources, IT, and Back Office operations. We also offer flexible, cross-functional contact center solutions tailored to meet the unique needs of each client.

Our approach is driven by proven practices in benchmarking, process improvement, workforce management, and strategic planning—enabling our clients to boost productivity, reduce costs, and focus on their core business.

With over 40 years of combined leadership experience, we have successfully supported clients across various industries including Telecommunications, Banking and Finance, Retail, Healthcare, Manufacturing, and Logistics. EquiServe values long-term partnerships and delivers consistent results through innovation, efficiency, and adaptable technology solutions.

Officially awarded with ISO Certifications by TUV Rheinland (a global leader in certification services) on July 23, 2024. EquiServe holds certifications in Quality Management and Information Security by successfully achieving ISO 9001:2015 (QMS) and ISO/IEC 27001:2022 (ISMS) certifications enterprise-wide, covering our four core strategic locations across the Philippines.

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Focus

Service Focus of Equicom Services Inc

How the team's effort is distributed across services.

70%15%15%

Industries Focus

70%10%10%10%

Client Focus

Small Business20%
Medium Business20%
Large Business60%

The Positioning

AI Tools & Purpose

The stack the team uses to move faster.

Claude
AI Chatbot

Where we are

Locations (1)

Offices where Equicom Services Inc operates.

Headquarter
Philippines

Philippines

Zapote St
Makati, Metro Manila 1205