First Factory

First Factory is a premier software solutions services provider based in New York with nearshore capabilities housed in Costa Rica. Our comprehensive services include AI solutions, cloud infrastructure, product development, and custom software solutions. We combine technical expertise with business acumen, ensuring every team member is both a skilled problem solver and excellent communicator. We work with startups to Fortune 500 companies across numerous industries and have experience with a broad and varied tech stack.

Founded by Jason T. Roff in 2000, we were inspired by Andy Warhol's concept of "The Factory" - creating the perfect environment for software engineers to cultivate ideas and undertake significant projects. Since establishing our Costa Rica presence in 2006, we've grown from a team of 4 .NET developers to over 200 team members today. What sets us apart is our commitment to quality craftsmanship and professional success - both for our employees and partners. We pride ourselves on quickly understanding business goals and adapting to specific needs rather than simply completing tasks. This approach has earned us a place on the Inc. 5000 list of fastest-growing companies for five consecutive years, SOC 2 Type 2 certification, and AWS Partner status.

Our US employees all work remotely. In our office in Cariari, Heredia, Costa Rica, we have a business operations team that handles finances and facilities, and an HR team focused on employee development and support. We have a recruitment team that engages with an active community of followers, community members and applicants of over 25,000 with the capacity to hire internationally. We have a design team that serves internal needs such as branding and marketing, in addition to UX/UI for internal products and client projects. Our technical team is headed by our VP of Engineering who is based in Costa Rica.