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Please introduce your company and give a brief about your role within the organization.
Global BrainForce (GBF) was founded in Amsterdam in 2012 by Robert Giezen. He envisioned that the future of IT and software development jobs would belong to remote work. Video meeting, augmented reality, and cloud computing enables companies to work with a global software development team.
We started our main development capacities in the Philippines due to the country’s wide range of highly trained IT professionals, and the ease of communication. Due to Robert’s close affinity with the Philippines, he knew that the Philippines has a distinctive competitive advantage over other outsourcing destinations- that is English language proficiency, being the country’s second language and the primary medium of instruction.
We focus on staff augmentation – a model that gives our clients full control over recruitment, and when the selected software developers are hired with us, they act like our client’s full-time employees. They’re dedicated to our client’s business and motivated to deliver high-quality work, while GBF takes care of the rest.
What is the story behind starting this company?
After 30 years of working in the IT and Software Development space, I wanted to prove that there is no need to make any compromises to work with a remote software development team – that there is a great global top talent, with more commitment and good retention rates, and better scalability than working with local available employees.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We provide staff augmentation services with software development process services. All our staff is internal.
How does your company differentiate itself from the competition?
We are an experienced software development company, while our competition just provides a desk.
We focus on providing experienced staff.
Our lower attrition rate (4.5 lower).
No long processes to start, the average time to hire is weeks, not months.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
Our clients stay for years. Most of our clients are tech companies, but we also work with other industries.
Please share some of the services that you offer for which clients approach you the most for?
- Software development teams.
- Software developer staffing augmentation.
- Software development process consulting.
- Software testing.
- IT relocation.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Very high satisfaction.
We are very flexible in our collaboration, we see our clients as partners.
- One month's notice to scale needed capacity.
- We use our experience and time to match the right talent with the culture of our clients.
- We assist the client with our software development process management experience.
- Each client gets an HR manager assigned to assure good communication.
What kind of support system do you offer to your clients for catering to their queries and issues?
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We prefer not to do projects but collaborate with the client by assigning a team that can work with the client.
What is the price range (min and max) of the projects that you catered to in 2021?
2022.. 3000 - 4000 USD per month.
Where do you see your company in the next 10 years?
Our goal when we created Global BrainForce in 2012 was the same as it is in 10 years: to accelerate the advent of remote software development teams by finding and retaining the best possible, flexible, and quality software development teams globally.
