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CUSTOMER SERVICES -TELESALES -Lead Genration

Globex Call Center Solution (GCS)
A global, multi-branch call center delivering high-performance customer support, sales, and lead generation solutions.

With 5 branches, 10,000+ professional agents, and 24/7 operations, we support businesses worldwide across healthcare, real estate, e-commerce, automotive, technology, and more.

🌍 Multilingual Support: Arabic | English | French | German | Italian | Spanish
⚙️ AI-powered operations | CRM-integrated workflows
📈 Built to scale. Designed for results.

Certifications/Compliance

ISO 9001:2015
ISO 27001
< $25/hr
1,000 - 9,999
2010

Service Focus

Focus of BPO Services
  • Customer Service - 15%
  • Telemarketing - 20%
  • Technical Support - 5%
  • Back Office Services - 5%
  • Chat Services - 5%
  • Lead Generation - 25%
  • Email Support - 5%
  • Call Center Services - 20%
Focus of IT Services
  • IT & Networking - 100%
Focus of Business Services
  • Answering Services - 60%
  • Data Entry - 40%

globexcallcentersolution's exceptional Other Services services give clients a considerable advantage over the competition.

Industry Focus

  • Real Estate - 30%
  • Business Services - 25%
  • Telecommunication - 20%
  • Healthcare & Medical - 10%
  • Information Technology - 10%
  • Insurance - 5%

Client Focus

80% Small Business
10% Large Business
10% Medium Business

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