
HGS
Applied AI for Business Process Improvement
A global leader in optimizing the customer experience lifecycle, digital transformation, and business process management, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach with over 18,000+ employees across 38 delivery centers in 9 countries.
$300+/hr
10000+
2020
Service Focus
Industry Focus
- Automotive - 10%
- Art, Entertainment & Music - 10%
- Government - 10%
- Healthcare & Medical - 10%
- Information Technology - 10%
- Retail - 10%
- E-commerce - 10%
- Travel & Lifestyle - 10%
- Hospitality - 5%
- Telecommunication - 5%
- Manufacturing - 5%
- Media - 5%
Client Focus
100% Large Business
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