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Overview

About HGS

A global leader in optimizing the customer experience lifecycle, digital transformation, and business process management, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach with over 18,000+ employees across 38 delivery centers in 9 countries.

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Focus

Service Focus of HGS

How the team's effort is distributed across services.

20%15%15%10%10%10%10%

Industries Focus

10%10%10%10%10%10%10%5%5%5%5%

Client Focus

Large Business100%
Selected Work

Client Portfolio of HGS

Where their work concentrates - by industry, budget, and timeline.

Clients: 3

A Power BI Makeover for Lab ExcellenceDecoding Revenue Realities with PowerBILeveraging Behavioral Tracking for Data Efficiency and Security

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