Applied AI for Business Process Improvement

A global leader in optimizing the customer experience lifecycle, digital transformation, and business process management, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach with over 18,000+ employees across 38 delivery centers in 9 countries.

$300+/hr
10000+
2020

Service Focus

Focus of Artificial Intelligence
  • Machine Learning - 25%
  • Generative AI - 25%
  • AI Consulting - 25%
  • LLM Development - 25%
Focus of Big Data & BI
  • Data Analytics - 50%
  • Business Intelligence Consulting - 50%
Focus of Cloud Computing Services
  • IaaS - 35%
  • Hybrid Cloud - 35%
  • Cloud Security - 30%
Focus of Web Designing (UI/UX)
  • Website - 100%
Focus of IT Services
  • Cyber Security - 100%
Focus of Digital Marketing
  • SEO Services - 35%
  • Content Marketing - 35%
  • Social Media Marketing - 30%
Focus of Business Services
  • Staffing - 100%
Focus of Implementation Services
  • Cloud Consulting - 100%

Industry Focus

  • Automotive - 10%
  • Art, Entertainment & Music - 10%
  • Government - 10%
  • Healthcare & Medical - 10%
  • Information Technology - 10%
  • Retail - 10%
  • E-commerce - 10%
  • Travel & Lifestyle - 10%
  • Hospitality - 5%
  • Telecommunication - 5%
  • Manufacturing - 5%
  • Media - 5%

Client Focus

100% Large Business

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