
HGS - Hinduja Global Solutions
Solution providers at heart.
A global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 44,567 employees across 75 delivery centers in seven countries making a difference to some of the world’s leading brands across nine key verticals. For the year ended 31st March 2018, HGS had revenues of US$ 597 million. Visit us at https://www.teamhgs.com/
Service Focus
- Customer Service - 20%
- Back Office Services - 20%
- Chat Services - 20%
- Lead Generation - 20%
- Email Support - 20%
Industry Focus
- Business Services - 10%
- Consumer Products - 10%
- Financial & Payments - 10%
- Gaming - 10%
- Government - 10%
- Healthcare & Medical - 10%
- Information Technology - 10%
- Telecommunication - 10%
- Legal & Compliance - 10%
- Manufacturing - 10%
Client Focus
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