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Global Support Redefined!

IdeasUnlimited is a global support services provider with 12 years of experience in delivering 24/7/365 call center services and virtual assistant services. Having worked with over one thousand (1000+) clients in various industries, IdeasUnlimited is perfectly positioned to take care of all your support services, allowing you to focus on your core competencies.

The company is headquartered in Sugar Land, TX (USA) with call center branches in the Philippines and Pakistan. Having completed numerous projects in various industries, IdeasUnlimited is perfectly positioned to take care of the below services:

- Customer Support Service

- Multilingual Support Service

- Healthcare Support Service

- Ecommerce and Backend Support Service

- Operations Support Service

- Virtual Assistant Service

Our unique value proposition includes 24/7/365 coverage, rapid ramp-up options, flexible contracts, omnichannel support, cost-effective packages, experienced human capital, and best-in-class technology. Whether you are a large company looking to improve your customer service, a medium-sized business looking for cost-effective service(s), or a startup looking to head-start your new venture in the right way, we can assist you in the best manner!

United States United States
77 sugar creek center blvd suite 600, Sugar Land, Texas 77479
< $25/hr
50 - 249
2010

Service Focus

Focus of BPO Services
  • Virtual Assistant - 20%
  • Telemarketing - 20%
  • Technical Support - 20%
  • Lead Generation - 20%
  • Call Center Services - 20%

Industry Focus

  • Advertising & Marketing - 10%
  • Business Services - 10%
  • Consumer Products - 10%
  • Government - 10%
  • Healthcare & Medical - 10%
  • Designing - 10%
  • Legal & Compliance - 10%
  • Real Estate - 10%
  • Transportation & Logistics - 10%
  • Utilities - 10%

Client Focus

70% Small Business
30% Medium Business

Review Analytics of IdeasUnlimited

16
Total Reviews
5.0/5
Overall Rating
0
Recent Reviews

What Users Say

Unwavering Professionalism Display
Jonathan Jarashow
Jonathan Jarashow , Chief Executive Officer at OmniChannel Health at OmniChannel Health
Excellent performance from their team
Stacey Randall
Stacey Randall , Marketing Director at EmPrestiza at EmPrestiza
IdeasUnlimited’s team is unique in adapting to the phone calls.
Piotr Pisarz
Piotr Pisarz , Founder and CEO at Uncapped at Uncapped
IdeasUnlimited Has Effective Management
Arjan Verbeek
Arjan Verbeek , Co-Founder and CEO at Perenna at Perenna
IdeasUnlimited has considerably improved my overall efficiency
Joanna Tibbitt
Joanna Tibbitt , Chief Operating Officer at Globacap

What Users Like The Most

  • What stood out the most about IdeasUnlimited was their solid professionalism and ability to meet Key Performance Indicators. This not only demonstrated their commitment to excellence, but also instilled trust in the reliability of their services.
  • What sets IdeasUnlimited apart is the energy of their employees – accountable and qualified. This mixture ensures that the services supplied aren't handiest powerful but additionally brought with a degree of information that is really commendable. The determination and abilties in their group have turn out to be a cornerstone in attaining our goals.
  • We are quite happy with the job they do, and we are also very grateful for their efforts to comprehend our demands. They've been fantastic at giving us input while we work with a new software system. They are highly engaging and serve as our partner.

What Users Like The Least

  • The best in their work remained a testament to their determination and competence in pleasant their function as a professional name center provider company.
  • Their overall performance has been top notch.
  • There's none.

Detailed Reviews of IdeasUnlimited

5.0 16 Reviews
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  • BPO Services
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  • Most Recent
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Christian Weedbrook

Transparent Scope and Pricing

We are satisfied with IdeasUnlimited's work and voiceover talent. The team does excellent-quality work and is open and honest. IdeasUnlimited exhibits a perfect work process by exceeding expectations and keeping their word. IdeasUnlimited always adheres to deadlines and responds quickly. Their turnaround speed and voiceover artists have earned our complete satisfaction.

What was the project name that you have worked with IdeasUnlimited?

Translation & Voiceover Services for Quantum Computing Co

What service was provided as part of the project?

BPO Services

Describe your project in brief

For external clients, we required a prompt and competent translation and voiceover service. They receive a script outlining what has to be recorded from us. We have voiceover performers on hand that we employ frequently. We'll also receive translation services from them in the event that it's not in English.

What is it about the company that you appreciate the most?

Their quick response time is exceptional. I also appreciate how transparent they are with their pricing.

What was it about the company that you didn't like which they should do better?

No, I can't think of anything.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • In Progress
  • Manufacturing