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Index helps leading companies scale their engineering team. The problem is that hiring engineers in local markets is expensive and competitive. Limited local supply, however plenty on the global level. We are building a global platform of remote engineers that can improve the chance of competing and building software products for many businesses, limited otherwise by in-country recruiting.
Index combines in-country sourcing, a rigorous vetting process and easy to hire business model to help you scale your remote engineering team.
Locations
United Kingdom
Queens Yard, White Post Lane,
London,
London
E9 5EN
​+44 20 3239 1062
Focus Areas
Service Focus
- Mobile App Development
- Software Development
- Web Development
- Maintenance & Support
- IT Services
Client Focus
- Medium Business
- Small Business
Industry Focus
- Education
- Financial & Payments
- Gaming
Index.dev Executive Interview
Sergiu Matei
CEO & Co-Founder
Please introduce your company and give a brief about your role within the organization.
I’m the CEO & co-founder of Index.dev - where we help leading companies scale their engineering team. Index works with companies like Omio/GoEuro, Vodafone, YC startups, as well as small and medium-sized tech companies. The problem is that hiring engineers in local markets is expensive and competitive. Limited local supply, however plenty on the global level.
We are building a global platform of remote engineers that can improve the chance of competing and building software products for many businesses, limited otherwise by in-country recruiting.
Index is a UK-based company. We combine in-country sourcing, a rigorous vetting process, hassle-free recruitment, and an easy-to-hire business model to help enterprises scale their remote engineering teams, manage them efficiently, and retain top-notch employees.
We are building a global platform of remote engineers that can improve the chance of competing and building software products for many businesses, limited otherwise by in-country recruiting.
Index is a UK-based company. We combine in-country sourcing, a rigorous vetting process, hassle-free recruitment, and an easy-to-hire business model to help enterprises scale their remote engineering teams, manage them efficiently, and retain top-notch employees.
What is the story behind starting this company?
The moment of inception for Index was 2019 - I remember that year distinctly because I had to graduate from Oxford. I was living in San Francisco at that time. I’ve already experienced problems with hiring full-time remote engineers for my projects. The process was opaque, painful, and expensive. On one side, the skilled tech talent from the different regions like CEE, CCA, and LATAM couldn’t find the exciting opportunities offered by international start-ups.
In a startup, you need to find the right team to help you make amazing products that your customers will love. Finding the right team is hard. It’s especially hard if you restrict your search to the city your company is based. In New York, London, or Berlin, hiring top tech talent is costly and can take months.
We decided to embark on the journey so that we can contribute to a world of reducing inequality, empower a more distributed, diverse workforce, and create a future in which the brightest local talent wouldn’t have to leave their country for a better future. Remote work means more equal opportunities for all around the world. A more distributed world.
During COVID we managed to grow 9x our revenue and we weren’t able to cope with all the demand generated. We also had customers that hired engineers 2 years ago and are still with us. Our top clients grew 11x, after 1 year with us. This makes us believe that what we are building is in high demand and will be, as leading companies have adopted remote work as one of the solutions.
Now Index strives to help talented people build a career remotely with their human potential, not their geographical location, race, or gender, and companies expand their teams.
We have clients in the US, UK, Canada, Australia, and Europe (Germany, Ireland, Sweden) that have already hired developers from Poland, Serbia, Romania, Ukraine, Georgia, Turkey, etc. via our platform to get their projects off the ground.
In a startup, you need to find the right team to help you make amazing products that your customers will love. Finding the right team is hard. It’s especially hard if you restrict your search to the city your company is based. In New York, London, or Berlin, hiring top tech talent is costly and can take months.
We decided to embark on the journey so that we can contribute to a world of reducing inequality, empower a more distributed, diverse workforce, and create a future in which the brightest local talent wouldn’t have to leave their country for a better future. Remote work means more equal opportunities for all around the world. A more distributed world.
During COVID we managed to grow 9x our revenue and we weren’t able to cope with all the demand generated. We also had customers that hired engineers 2 years ago and are still with us. Our top clients grew 11x, after 1 year with us. This makes us believe that what we are building is in high demand and will be, as leading companies have adopted remote work as one of the solutions.
Now Index strives to help talented people build a career remotely with their human potential, not their geographical location, race, or gender, and companies expand their teams.
We have clients in the US, UK, Canada, Australia, and Europe (Germany, Ireland, Sweden) that have already hired developers from Poland, Serbia, Romania, Ukraine, Georgia, Turkey, etc. via our platform to get their projects off the ground.
What are your company’s business model–in-house team or third party vendors/ outsourcing?
Index.dev is a talent cloud that enables companies to hire, manage and scale their engineering teams. The company is building an intelligent matching infrastructure that makes the remote hiring journey easy, providing in-depth developer profiles, a rigorous vetting process, and fast hiring and management solutions for current and future hiring challenges.
An intelligent talent marketplace like Index takes the hiring process that typically requires months and shortens it to days.
Our expertly vetted team of professionals delivers best-fit candidates in many programming frameworks and languages, so your software project is always in good hands.
Here are 5 ways Index gives software projects peace of mind.
- Clients don’t have to worry about new infrastructure. They can immediately go to the development phase as the infrastructure needed is already in place.
- Clients don’t have to worry about recruitment. They can find talented developers with knowledge, synergy, and expertise that have handled similar projects for multiple clients.
- Clients don’t have to worry about basic software development errors. They get matched with software engineering experts with years of experience.
- Clients don’t have to worry about extra costs. They can start small, allocate their resources efficiently and get top-quality work by hiring developers remotely. There are no retainers to start or hidden fees.
- Clients don’t have to worry about remote management. We make it easier to manage a remote team. Automatic time tracking, invoicing, payments, and hiring globally.
How does your company differentiate itself from the competition?
In technology ecosystems, rapidly growing or newly minted tech companies need to hire thousands of developers every year.
From hiring managers of large companies to startup founders, all quote the challenges to compete to hire good talent that is available locally. The local market is so competitive that a candidate with as low as two years of experience is offered compensation as high as a top executive in non-tech industries.
That’s why more and more companies are relying on a geographically dispersed workforce. But distributed workforce and freelance platforms are hit or miss in terms of quality.
A time-consuming screening process costs you a lot. Painful mis-hires cost you much, much more. With Index, you avoid all of this and see a huge return on investment every single year.
With Index, all developers are rigorously screened and vetted for high standards, saving companies time and money: typically 50 hours per hour and 5,000$ per hire.
Once matched, companies hire a senior developer and enjoy a 97% success rate in engagement and retention. We vet only candidates who are ready to work full-time and on long-term engagements in the most promising markets.
We pick best-fit candidates that can offer functional expertise combined with a deep, cultural fit. The top 3% percent of talent produces the best results.
These draw on the benefits of international diversity, bringing together people from many cultures with varied work experiences and different perspectives on strategic and organizational challenges.
We are building the world’s most client- and developer-centric company and take the privilege of growing developer careers very seriously, through:
- A vetted developer talent network with fast hiring speeds.
- Legal framework provision for safe contracting.
- World-class tools provision for remote work.
- Excellent remote management (Payments, Invoicing, Time Tracking).
This attracts the best and brightest to join the Index platform from all over the world.
And all this helps multinational companies compete in the current business environment.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
Index specialized in the recruitment of nearly 100 software engineering skills, from the most popular like Python, Java, Angular, React, and Android developers to cutting-edge areas such as Data Engineering, DevOps, Machine Learning, Quantum Computing, and QA, Designers, Project Manager & Blockchain.
The companies who hire on our platform have diverse backgrounds in eCommerce Gaming & Betting, Finance, Education, Logistics, New Tech, or Crypto and are hand-picked by our team. We have customers that hire developers for the third time in a row.
For example, in the Finance industry, we have dedicated sourcing managers that screen best-fit candidates from dozens of certified experts. They choose only those who have been recognized with industry awards for game-changing applications and business solutions across the entire finance and banking landscape. From the client-side, we have dedicated account managers that assign a dev and get projects over the finish line through custom software solutions, industry specific programming, up-to-date functionalities, and streamlined, end-to-end hiring processes. For this field, we can serve Investment Banks, Retail & Commercial Banks, Wealth Management Institutions, Market Data Providers, Technology Providers, and Insurance Providers with solutions like: Digital Banking Transformation; Service Design; Global Digital Wealth Management Applications; Front-to-Back Office Trading; Risk Management Applications for Capital Markets; Crypto; Electronic Trading; Connectivity & Security.
We have an Embedded Linux software engineer in Turkey working for a US-based innovator and manufacturer of a wide range of computing devices. We have Android developers in Serbia working for the world’s #1 fishing app from Sweden. And there are dozens of software engineers who are working from their hometowns and opening better career opportunities every day. Top skills, experience, rate expectations and time zone overlap - all contribute to a chance for being picked by us and pitched to the companies.
The companies who hire on our platform have diverse backgrounds in eCommerce Gaming & Betting, Finance, Education, Logistics, New Tech, or Crypto and are hand-picked by our team. We have customers that hire developers for the third time in a row.
For example, in the Finance industry, we have dedicated sourcing managers that screen best-fit candidates from dozens of certified experts. They choose only those who have been recognized with industry awards for game-changing applications and business solutions across the entire finance and banking landscape. From the client-side, we have dedicated account managers that assign a dev and get projects over the finish line through custom software solutions, industry specific programming, up-to-date functionalities, and streamlined, end-to-end hiring processes. For this field, we can serve Investment Banks, Retail & Commercial Banks, Wealth Management Institutions, Market Data Providers, Technology Providers, and Insurance Providers with solutions like: Digital Banking Transformation; Service Design; Global Digital Wealth Management Applications; Front-to-Back Office Trading; Risk Management Applications for Capital Markets; Crypto; Electronic Trading; Connectivity & Security.
We have an Embedded Linux software engineer in Turkey working for a US-based innovator and manufacturer of a wide range of computing devices. We have Android developers in Serbia working for the world’s #1 fishing app from Sweden. And there are dozens of software engineers who are working from their hometowns and opening better career opportunities every day. Top skills, experience, rate expectations and time zone overlap - all contribute to a chance for being picked by us and pitched to the companies.
Please share some of the services that you offer for which clients approach you the most for?
Index specializes in the recruitment of nearly 100 software engineering skills, including popular programming languages Python, Java, JavaScript, Angular, React, Front End, Go, Rust, Ruby, Android, iOS developers, and cutting-edge areas such as Data Engineering, DevOps, Machine Learning, Artificial Intelligence, and even Quantum Computing. We also take any project off the ground by screening, vetting, and matching senior QA, Designers, Project Managers, and Software support specialists.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
9.5 from 10. We run client satisfaction surveys, and monitor developer-client interactions, assessment, collaboration, and matching satisfaction.
What kind of support system do you offer to your clients for catering to their queries and issues?
We do regular (more like monthly) call/catch-up communications regarding current progress and satisfaction regarding Index's talents.
We have a dedicated Account Manager (AE) that is always available to assist with any inquiries or needs the client might have during and after an active engagement.
We have dedicated Managers that are in communication with local talents, to make sure they get onboarded within the client's team and deliver up to the client's expectations.
We have dedicated Managers that are in communication with local talents, to make sure they get onboarded within the client's team and deliver up to the client's expectations.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
Pay per hour on a contract basis.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We don’t have a minimum requirement, but our rates start at 50 USD an hour.
What is the price range (min and max) of the projects that you catered to in 2021?
50-180$/hour.
Where do you see your company in the next 10 years?
In 10 years, I envision Index being one step closer to becoming the leading marketplace for remote hiring. We work towards helping companies unleash the world’s most valuable resource - untapped global talent.
Index.dev Reviews
8 Reviews
- All Services
- Mobile App Development
- Software Development
- Web Development
- IT Services
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
Harsh Dhatra, Co-Founder at Audiency
Posted 3 weeks ago
Index prioritizes performance & customer's company values!
Review Summary
They were very professional yet very friendly and understood exactly the kind of talent we required for our project.
Super excited about the model and about the Index Team. I believe future of work is remote and Index is definitely on the pioneer side of the journey. Best luck to Index
Super excited about the model and about the Index Team. I believe future of work is remote and Index is definitely on the pioneer side of the journey. Best luck to Index
What was the project name that you have worked with Index.dev?
Remote developers for Web Dev
What service was provided as part of the project?
IT Services
What is it about the company that you appreciate the most?
I appreciate speed of reply and how easy it is to work with them
What was it about the company that you didn't like which they should do better?
Nothing that comes to mind as of this moment
Alex Circei, CEO & Co-Founder at Waydev
Posted on May 04, 2022
One of the best experience in working with Index so far
Review Summary
I was really happy to work with Index from the start, they understood our needs really fast and we created a partnership who will stay here for a couple of years.
What was the project name that you have worked with Index.dev?
Custom project for our company
What service was provided as part of the project?
IT Services
What is it about the company that you appreciate the most?
The flexibility they provided to us, they understood what we want and deliver the best results.
Cost, they have a fair market price, they are the best partner you need.
What was it about the company that you didn't like which they should do better?
I like most of the thinks they provided to us. Happy to work.
Ross Tanner, Design and Brand Strategy Director at at Pixieset
Posted on Apr 07, 2022
A Brand that provides a Smooth and Impeccable process to Growing your Engineering Team requirements pain free.
Review Summary
Frankly, I was skeptical about a company like Index, however, their level of communication was and is top-notch. It is timely and intentional. They helped us scale our engineering team with the right talent that fit our preferences within a strict budget that we had. They made the onboarding relatively straight forward and in the end we received a lot of extra value in a quick turnaround window that we needed.
What service was provided as part of the project?
Web Development, Software Development
What is it about the company that you appreciate the most?
Efficient Communication that was thorough and knowledgeable delivered in a timely manner.
Curated process to confirm not only a technical team member fit but culturally.
What was it about the company that you didn't like which they should do better?
They find quality talent, however rates are on the higher end.
Cristian Ziliberberg
Posted on Apr 07, 2022
A company led by visionary and effective leaders that focus on the goals of their clients.
Review Summary
Index is led by visionary, driven, and charismatic leaders. They organize the company around growth and the goals of the clients. Index leadership and personnel will do everything to help the client select the best people for the projects, solve any problem that may show up on the way, and help the client achieve its objectives.
What service was provided as part of the project?
Mobile App Development
What is it about the company that you appreciate the most?
{"1":"The company focuses on client's objectives making sure that they are achieved."}
What was it about the company that you didn't like which they should do better?
{"1":"Nothing significant that comes to mind - I would do business with them again and again. "}
Aryk Grosz, Founder at at Tribefy.com
Posted on Mar 23, 2022
The team is very knowledgeable about hiring engineers. They were very responsive and easy to work with!
Review Summary
These guys are great at pairing you with engineers from all over the world at an affordable price. They make sure to work around your budget and funnel you the right talent so you can get your project done on time!
What service was provided as part of the project?
Software Development, IT Services
What is it about the company that you appreciate the most?
The company works tirelessly to get you the engineers you need for your project!
What was it about the company that you didn't like which they should do better?
It is a bit pricey, if they can work on improving that, it will be great .
Meredith Bergin Bailey
Posted on May 27, 2020
Great team to work with!
Review Summary
We have really appreciated the hard work and expertise provided by Index Code. As a small nonprofit without a full time tech staff member, it has been very helpful to turn over our tech needs to the Index Code team. They have provided assistance and guidance on both our database and website. Index Code has been easy to work with, clear communicators, and very dependable with quick turnaround. We are very pleased with our partnership!
What service was provided as part of the project?
IT Services, Maintenance & Support
Adrien Henni, Co-founder at East-West Digital News
Posted on Apr 21, 2020
Reliable, no-hassle guys - recommended!
Review Summary
This team quickly answered our request and rendered satisfactory service. Small project, but tight deadlines fully met :)
What service was provided as part of the project?
Web Development
Dan Druta, Customer Success Manager at GoParrot
Posted on Mar 30, 2020
Index Code is the best Company that is hire remotely!
Review Summary
I have interacted with Index Code and I can say that they are very professional in what they do.
Very important is to mention that they are very flexible and will mach your requirements.
Also, the team is very friendly and nice to deal with.
Very important is to mention that they are very flexible and will mach your requirements.
Also, the team is very friendly and nice to deal with.
What service was provided as part of the project?
Software Development, IT Services
What is it about the company that you appreciate the most?
Professionalism and flexibility!