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Your Trusted Brand Ambassadors

InfoCision is an award-winning contact center partner trusted by leading brands for over 35 years. With locations in the Midwest US and Puerto Rico, we expertly handle millions of customer interactions, providing the best-in-class service and delivering outstanding experiences at every opportunity. Whether it’s customer care, consumer or business sales, direct response, or fundraising and issue advocacy, our contact center solutions maximize your ROI.
 

United States United States
325 Springside Drive , Akron, Ohio 44333
330-668-1400
$150 - $199/hr
1,000 - 9,999
1982

Service Focus

Focus of Big Data & BI
  • Data Visualization - 20%
  • Data Mining - 20%
  • Data Analytics - 20%
  • Data Science - 20%
  • Predictive Analytics - 20%
Focus of Digital Marketing
  • SEO Services - 40%
  • Content Marketing - 20%
  • Social Media Marketing - 30%
  • Search Engine Marketing - 10%
Focus of BPO Services
  • Customer Service - 50%
  • Call Center Services - 50%

InfoCision's exceptional Other Services services give clients a considerable advantage over the competition.

Industry Focus

  • Advertising & Marketing - 20%
  • Automotive - 20%
  • Art, Entertainment & Music - 20%
  • Healthcare & Medical - 20%
  • Hospitality - 20%

Client Focus

70% Small Business
30% Medium Business

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