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Business Process Outsourcing

Infosys BPM Ltd., the business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.

India India
Plot no 26/3, 26/4, 26/6, Hosur Road, Electronics City, Bengaluru, Karnataka 560 100
080 2852 0261
$25 - $49/hr
10000+
2002

Service Focus

Focus of BPO Services
  • Customer Service - 50%
  • Payment Processing - 20%
  • Back Office Services - 10%
  • Chat Services - 20%
Focus of IT Services
  • Outsourcing - 80%
  • IT Consulting - 20%

Infosys BPM's exceptional Other Services services give clients a considerable advantage over the competition.

Focus of Law Firms
  • Paralegal Services - 100%

Industry Focus

  • Business Services - 10%
  • Financial & Payments - 10%
  • Healthcare & Medical - 10%
  • Telecommunication - 10%
  • Media - 10%
  • Transportation & Logistics - 10%
  • Utilities - 10%
  • Retail - 10%
  • Other Industries - 10%
  • Insurance - 10%

Client Focus

95% Small Business
5% Medium Business

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