Innovature BPO

Our Talent | Your Team

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Innovature BPO (Innovature Consulting Company Limited) is a Vietnam-based diverse, qualified and dedicated team that works 24 hours per day to help clients in North America, Canada, Australia and Asia-Pacific expand their global footprints with our Business Process Outsourcing (BPO) Services. As part of our continuous efforts to provide our clients with the highest standard of Information
Security, we ensure international protection standards in our Intellectual Accounting property, Financial database, Call Center contact list, and sensitive electronic data.

Certifications

ISO 27001
Great Place To Work
$25 - $49/hr
50 - 249
2015
Locations
Vietnam
Ree Tower, 9 Doan Van Bo Street, Ward 13, District 4, Ho Chi Minh City, Southern Vietnam 7000
+8422215580
Philippines
15R, Avenir Building Archbishop Reyes Ave Lahug, Cebu City, Cebu
United States
922 Dartford Dr, Richardson, Texas 75081

Focus Areas

Service Focus

25%
25%
25%
25%
  • IT Services
  • Big Data & BI
  • Business Services
  • BPO Services

Client Focus

80%
20%
  • Small Business
  • Medium Business

Industry Focus

100%
  • Advertising & Marketing

Innovature BPO Reviews

5.0 5 Reviews
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Saurbh Saha

Exceptional AR Services - Smooth Transactions and Great Communication

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000
Completed
Insurance

Review Summary

I had a fantastic experience with Innovature BPO’s Accounts Receivable Service! From start to finish, the process was seamless and efficient.
What impressed me the most was their excellent communication. They were always responsive and kept us informed every step of the way. Any questions or concerns were addressed promptly, making us feel valued as clients.
The quality of their AR services was top-notch. They exhibited great attention to detail. Few errors or discrepancies were found during the process.
They adhered strictly to the agreed-upon schedule, and there were no delays in completing the tasks. They even finished some tasks ahead of time, which was a pleasant surprise.

What was the project name that you have worked with Innovature BPO?

AR Services

What service was provided as part of the project?

Business Services, BPO Services

Describe your project in brief

I had a fantastic experience with Innovature BPO’s Accounts Receivable Service! From start to finish, the process was seamless and efficient.

What is it about the company that you appreciate the most?

What impressed me the most was their excellent communication. They were always responsive and kept us informed every step of the way. Any questions or concerns were addressed promptly, making us feel valued as clients.

What was it about the company that you didn't like which they should do better?

The quality of their AR services was top-notch. They exhibited great attention to detail. Few errors or discrepancies were found during the process.

Anna Garcia

Highly Professional AR Services - Improved Cash Flow and Communication

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000
Completed
Real Estate

Review Summary

We have had a highly positive experience with Innovature BPO’s Accounts Receivable Service. Their professionalism and expertise have significantly improved our cash flow and overall financial management.
What we liked the most was their ability to optimize our accounts receivable process, resulting in faster payments and improved collections. Their strategic approach was key to boosting our financial performance.
At times, their response time to urgent queries could be slightly quicker. However, this did no overshadow the overall positive experience we had with them.
The quality of their work was impressive. Their team displayed strong financial acumen and efficiently handled complex accounts, ensuring accuracy and precision.
They were efficient in their scheduling and always delivered on time. We never had to worry about missed deadlines, allowing us to focus on other aspects of our business.

What was the project name that you have worked with Innovature BPO?

AR Services

What service was provided as part of the project?

BPO Services

Describe your project in brief

Our project involves the development of a completed Augmented Reality (AR) service. This service is intended to enhance user experiences and interactions with our digital content by overlaying virtual elements onto the real world.

What is it about the company that you appreciate the most?

What we liked the most was their ability to optimize our accounts receivable process, resulting in faster payments and improved collections. Their strategic approach was key to boosting our financial performance.

What was it about the company that you didn't like which they should do better?

At times, their response time t urgent queries could be slightly quicker. However, this did not overshadow the overall positive experience we had with them.

Trình Nguyễn

Efficient and Reliable Bookkeeping Services

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000
Completed
Advertising & Marketing

Review Summary

I have been using Innovature BPO's Bookkeeping Services for the past year, and my experience has been exceptional. Their team is highly professional and efficient, handling all my financial records with precision.
I am most impressed by the accuracy and attention to detail in their work. They ensure that every transaction is accounted for correctly, providing me with reliable financial reports that have helped me make informed business decisions.
The quality of their Bookkeeping Services is outstanding. I have complete confidence in their abilities, and they have never disappointed me with any errors or miscalculations.
Innovature BPO has been excellent at adhering to the agreed-upon schedules. Deadlines are consistently met, making it easy for me to plan and manage my finances effectively.
Their communication is generally clear and concise, though a little more proactive communication would be appreciated. However, whenever I reach out to th

What was the project name that you have worked with Innovature BPO?

Bookkeeping service

What service was provided as part of the project?

Business Services, BPO Services

What is it about the company that you appreciate the most?

Good reponse rate, expertise in what they are doing

What was it about the company that you didn't like which they should do better?

They can give discount for returning user pr other services

Exceptional BI Service - Streamlining Business Insights

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000
Completed
Information Technology

Review Summary

The depth of insights provided by Innovature BPO's Business Intelligence Service was truly remarkable. Their team meticulously analyzed our data, helping us gain valuable insights into customer behavior and market trends.

What was the project name that you have worked with Innovature BPO?

BI Service

What service was provided as part of the project?

Business Services, BPO Services

Describe your project in brief

Impressive BI Service by Innovature BPO streamlined insights. Valuable data analysis informed decisions, though customizable reporting templates were occasionally desired.

What is it about the company that you appreciate the most?

The quality of work delivered by Innovature BPO was top-notch. Their BI reports were well-structured, comprehensive, and presented in a visually appealing manner.

What was it about the company that you didn't like which they should do better?

At times, the reporting templates could have been more customizable to align with our specific requirements.

Great Experience, Highly Recommend Innovature

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
In Progress
Advertising & Marketing

Review Summary

We have been very satisfied with the work that BPO Innovature has provided for us. Their team of retouchers and project coordinators are great at communicating with us and always provide excellent results.

We send them normal product photography edits on a daily basis and their retouching services include basic retouching, sending to white background and creating clipping paths for our images.

What was the project name that you have worked with Innovature BPO?

Product Image Retouching

What service was provided as part of the project?

BPO Services

Describe your project in brief

Normal product photography edits needed including retouching, sending to white background and creating clipping paths.

What is it about the company that you appreciate the most?

Great cost effective use of our companies resources to use Innovature BPO

What was it about the company that you didn't like which they should do better?

Occasional miscommunications but very rarely happens