Intellisoft
We deliverIntellisoft Overview
$25 - $49/hr
10 - 49
2007
Focus Area
Service Focus
- Mobile App Development
- Web Development
- E-commerce Development
- Other Services
Client Focus
- Small Business(< $10M)
- Medium Business($10M - $1B)
Industries Focus
- Education
- Media
- Other Industries
- Real Estate
- Information Technology
Intellisoft Reviews
3.3
(2 Reviews)
Inflexibility to work with their customers' needs
Brent Roberts
posted on 19/9/19
We had a situation where our needs changed. We found out our credentialing specialist signed a five year agreement. We were three years into the agreement. We asked for some flexiblity to pay out the contract based on annual payment plan. We were more than happy to pay the additional cost to Intellisoft but would rather not pay the final two years.
Their response was you signed a contract and you must abide by the contract. No flexibity given even though we found their services to be severely lacking compared to competitor soutoins in the market at least for our needs.
In our business when customers run into issues with our services, we do whatever is possible to help them considering their circumstances. It's resulted in us being voted "Best Dentist" in dozens of markets. Intellisoft's approach and values aren't based on customer satisfaction just a simple strategy to extract as much from their "customers" as they possibly can almost in a selfish fashion.
Their response was you signed a contract and you must abide by the contract. No flexibity given even though we found their services to be severely lacking compared to competitor soutoins in the market at least for our needs.
In our business when customers run into issues with our services, we do whatever is possible to help them considering their circumstances. It's resulted in us being voted "Best Dentist" in dozens of markets. Intellisoft's approach and values aren't based on customer satisfaction just a simple strategy to extract as much from their "customers" as they possibly can almost in a selfish fashion.
What is it about the company that you appreciate the most?
We initially thought their services were a good fit. Turned out not to be the case
What was it about the company that you didn't like which they should do better?
Customer service, focusing on the customer needs, improved features and integration with other platforms and much, much more.
Project Details
Mobile App Development
$0 to $10000
COMPANY RESPONSE
Intellisoft
Jul 5, 2022
Brent, we have never worked with you. Most likely you are posing this to a wrong company profile.
Highly competent and service-oriented outsourcing partner
David Madie
Founder and CEO at GrowthWheel International Inc.
posted on 21/4/18
Intellisoft have taken our software development to the next level by recruiting a team of highly skilled developers with the right mindset. I can strongly recommend a conversation with founder Konstantin Mitrofanskiy in Kiev as you explore the best way to take advantage of the programmer talent found in Ukraine.
What is it about the company that you appreciate the most?
Personal service, skills in recruiting, advice on process and management of team.
What was it about the company that you didn't like which they should do better?
Pricing that gives incentive to increase the size of the team.
Project Details
Software Development
$200000+