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Verified Profile
IT Path Solutions is one of the leading tech consulting & solution development company based in the US, UK and headquartered in India with 2 development centers.
We are global innovation partners and have pioneered the services over the last 10 years having successfully worked with 29+ countries, 3700+ projects and 219+ clients across 19+ industry verticals.
Our Engagement Models:
- Startup Ignite Program ( MVP )
- Fixed Cost & Time ( Fixed Scope )
- Time & Material ( Prepaid hourly buckets)
- Dedicated Developer Full Time Engagement (Onsite/ Remote)
- Offshore Development Center Setup (Remote)
Locations
India
801, 8th floor, Binori B Square 1, Nr. Neptune House, Iskon,
Ahmedabad,
Gujarat
380058
+91-2717-461154
United States
Iredell,
Morrisville,
North Carolina
28117
+15713848888
Focus Areas
Service Focus
- Mobile App Development
- E-commerce Development
- Web Development
- AR & VR Development
Client Focus
- Small Business
- Large Business
- Medium Business
Industry Focus
- Information Technology
- Startups
- Automotive
IT Path Solutions Executive Interview
Nirav Patel
Director and Co-Founder
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
GoodFirms has been very helpful in increasing our visibility amongst the right clientele and the key industries that we serve. So far we have been quite happy with the association with GoodFirms.
Please introduce your company and give a brief about your role within the organization.
We are a leading IT solutions provider specializing in web and mobile app development for almost all major industries and for all company sizes. While Headquartered in India, we have a partner presence in the USA, Europe, and Australia. We have delivered over 4000+ projects and currently boast over 150 employees who are dedicated to ensuring success for our client's projects. I am the CEO and Co-Founder of IT Path Solutions and I mainly look into the company finances.
What is the story behind starting this company?
It was the firm belief in the growth of the IT industry. The founders have always been passionate about technology and entrepreneurship and hence we started this company with quite humble beginnings. Our initial offerings were in Microsoft technologies as our founders are Microsoft Certified Professionals. Within a few years, we expanded into multiple technology offerings growing our clientele considerably. We have even worked with brands like Nestle, Skoda, and Starbucks.
What are your company’s business model–in house team or third party vendors/ outsourcing?
Our in-house team strength is more than 150 employees with the plan to add 100 more employees within 1 year. We are working mostly as an offshore partner for the brands so we rely completely on our in-house capabilities to meet client requirements.
How does your company differentiate itself from the competition?
So how we differentiate ourselves is through experience, personnel, and methods. We are the most available company when it comes to IT Solutions. Our clients can contact us nearly 24/7 and they do in fact do that and we respond immediately. Plus we try to follow industry-established processes and involve our clients in setting up any processes from the beginning of the project for smooth sailing. Our average experience on the floor is 5 years but most of our major employees have been here for about 5 years and more so they know the ins and outs of the both industry and the project at hand.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We cater to all industries and firm sizes from start-ups to large enterprises. For industries, as I said before, we cater to everyone. We have done projects in Healthcare, Education, Automotive, Real Estate, Fashion and eCommerce, Travel and Tourism, Banking and Finance, Media and Entertainment, Restaurants, and other verticals. Our client retention ratio is more than 90% and that is quite impressive how we get a lot of referral business from our existing clients.
Please share some of the services that you offer for which clients approach you the most for?
We have worked mostly on web and mobile app development projects. Most of our recent projects have been focused on trending technologies like React Native, Flutter, Reactjs, Nodejs, Angularjs, Vuejs, Nextjs. We also get a lot of requirements into eCommerce and CMS development and we have delivered some good plugins in WordPress as well. Our SEO and Digital Marketing team have been a great support to our clients in the post-development phase to get the right launch to their platforms.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
100%. There has hardly been any escalation in the last 1 year and this has mainly been achieved because of the culture we have set in our work environment. IT Path team has not only been proactive in the work deliverables but any hiccups during the development have been transparently shared with clients with possible solutions and outcomes. The team has always placed the client's needs first making sure that we are always over-delivering the client's expectations.
What kind of support system do you offer to your clients for catering to their queries and issues?
The processes we have on the floor ensure that any client query or issue is resolved within the shortest time possible. As we follow the Agile-scrum model for our project development, the work is released on every sprint completion for client review and feedback. We also provide a standard 30 days warranty for all projects on completion. Many of our clients even opt for annual maintenance plans to get continuous support and help post-development.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We have mainly 3 types of engagement models – Fixed price, Hourly based, and Dedicated hire. The clients are free to choose from these 3 models as per their requirements. The payment terms for hourly engagement are done on a weekly basis as per the approved timesheet. For the dedicated hire model, payment is done on a monthly basis whereas, for the Fixed price model, the payment is divided into multiple milestones as per the length of the project.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We generally prefer to work on projects with a minimum budget of USD 10,000, however, we do get a lot of referral business in the range of USD 2000 to USD 10000.
What is the price range (min and max) of the projects that you catered to in 2021?
Between USD 5000 to USD 150,000.
Where do you see your company in the next 10 years?
We are aggressively working towards increasing our footprints in AI-ML projects. We would love to see ourselves at the forefront of Artificial Intelligence as we truly believe in the potential of AI to redefine how we humans live our lives.
IT Path Solutions Clients & Portfolios
Key Clients
- Technology
- Retail
- Android
- iOS
- crossplatform
- Flutter
- Reactnative
- webdevelopment
- woocommerce
- php
- laravel
- seo
IT Path Solutions Reviews
23 Reviews
- All Services
- Mobile App Development
- E-commerce Development
- Web Development
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
Bar Goldinfeld, Owner at L&A Technologies LTD
Posted on Sep 01, 2022
How come they are such experts? Wouldn't imagine that previously.
Review Summary
We're a Software House located in Israel and we used 3 of the brilliants in IT Path Solutions.
The guys were great, communicative and thrilling to help.
The guys were great, communicative and thrilling to help.
What was the project name that you have worked with IT Path Solutions?
General Mobile Apps Development of Startups
Describe your project in brief
Different projects for different Clients in different areas with different business models. It was also easy for them to work on a few different ones. Thanks guys.
What is it about the company that you appreciate the most?
Expertise - as mentioned above - the 3 guys we've got for our project were experts
Agility and Flexibility when it comes to resources of people
What was it about the company that you didn't like which they should do better?
Price - it's higher than in other places. BUT - you get experts here
Devansh Shah, DevOps Engineer at at Dubizzle
Posted on Mar 07, 2022
Skilled team who is responsive to the requests and complete the work well on time.
Review Summary
I had a great time working with them and 100% recommend anyone who is finding their development solutions. They were very responsive to the requests we gave and always helped with the doubts we had. They are very reasonable in their costs and provided value for the work they had put in. Incredibly helpful team. Would definitely be going for future projects. Respecting and welcoming team.
What was the project name that you have worked with IT Path Solutions?
SolarGridX Web Development project using bubble.io
Describe your project in brief
Fintech platform for sustainable investments developed using Bubble.io. Integrating payment gateway was one of the tasks which were implemented well. Good UI/UX services as well.
What is it about the company that you appreciate the most?
Very easy to communicate, always responsive and helping for the requests provided.
Welcoming team who worked to the point based on the requirements.
What was it about the company that you didn't like which they should do better?
Deliverables could be implemented in a better way, from developers perspective, but it is based on the requests so subjective.
Carlo Laurenti at Derbyshire Wedding Events
Posted on Dec 21, 2021
Brilliant - Very supportive - Understood my request immediately and delivered the requested result in an excellent mannor
Review Summary
It was totally trouble free, stress free and an excellent business partner to work with and kept to the times scales with no hustle at all.
What is it about the company that you appreciate the most?
{"1":"The level of ongoing customer support is second to none"}
What was it about the company that you didn't like which they should do better?
{"1":"Nothing I can possibly or honestly point out or think of."}
Annetol Griskov, Engineer at Spellekijn
Posted on Oct 22, 2021
Good and fast responsive work for our website, they fix things they see.
Review Summary
These guys keep you sharp. That fix things fast. Keeping them work more work.
They installed several extensions and fixed loads of issues with our site. When we have a bug or want a change they step in the same day.
They installed several extensions and fixed loads of issues with our site. When we have a bug or want a change they step in the same day.
Describe your project in brief
Helping to improve our opencart website. Installing extensions and removing buts from our system. Implementing changes to our Journal 3 skin and do a lot of custum builds.
What is it about the company that you appreciate the most?
They respond very fast. You get a case manager that is on top of this team
What was it about the company that you didn't like which they should do better?
They should not have planned a picknick while my site went down. But the next day they helped me out.
Dennis Read
Posted on Dec 21, 2021
Bad source project managed very well
Review Summary
All started with a project I received. It has been started a long time ago with another developer and now the dev left. Because it was written in a programming language that is not in my favor, I asked IT Path Solutions for help on this. And they had a lot of mess to understand and clean up. All requests were managed in a fair time, urgent issues were even solved over a weekend. The Web App is online and is working as intended, and I'm very thankful for all the time and effort they invested in this project.
What is it about the company that you appreciate the most?
Working hard, nice team, working clean, understanding the issue before they start
What was it about the company that you didn't like which they should do better?
Hard to say, because the base of this project is very bad.
Ian Styles, Founder at Styles+Partners+Cyclist+Runner
Posted on Jul 02, 2021
Great team who are a great support
Review Summary
I have used IT Path Solutions for both SEO and web development work. They are great to work with, really helpful, offering loads of support for fixing things as they come up, especially for a newbie like me! They are flexible and happy to work as you wish – I would highly recommend them, and will use again.
What is it about the company that you appreciate the most?
friendly, supportive, and helpful.
Rob Grover
Posted on Jun 11, 2021
Excellent service for misc website repairs
Review Summary
We have used IT Path Solutions a couple of times and each time they have been responsive in communication, worked efficiently and given an all-round great service. When another suitable project comes around I will definitely be returning to them.
What is it about the company that you appreciate the most?
The communication from IT Path Solutions makes them standout. It is common to be left in the dark waiting for replies but with IT Path Solutions you can always expect a quick response.
What was it about the company that you didn't like which they should do better?
Currently, I have no thoughts on what they should improve on.
Geraldine Blake
Posted on Jun 10, 2021
VEry good skilled varied team
Review Summary
We worked with It Path Solutions many years ago and recently required their service again. Customer service is very good, quality of web development is also very good. I have recommend this company in the past and will going forward. Communication throughout is great and can be scheduled same or next day.
Rolf Lundqvist
Posted on Jun 07, 2021
NOT RELIABLE
Review Summary
We made an agreement about setting up a new hosting of our existing platform, then cloning the whole system and after that make some development.
Even before having finished step 1 (hosting the existing system on AWS) they asked for more money than agreed upon, arguing that they had need more time on the project than foreseen. This was their risk. The agreement was that the systems should be "up and running" on the new server before next payment. They didnt manage to get it "running" (images didnt show, connections were lost, the app wasnt accessible...)
Even before having finished step 1 (hosting the existing system on AWS) they asked for more money than agreed upon, arguing that they had need more time on the project than foreseen. This was their risk. The agreement was that the systems should be "up and running" on the new server before next payment. They didnt manage to get it "running" (images didnt show, connections were lost, the app wasnt accessible...)
What is it about the company that you appreciate the most?
Initially willing to conclude an agreement, Fairly good English. Agreed upon a good pricce.
What was it about the company that you didn't like which they should do better?
Being able to do what they promise. Be fair and correct not asking for money where nothing is due. Ethics
Itamar Mandel
Posted on Apr 01, 2021
Great Service and support
Review Summary
IT Path Solutions build for us great site. They are very professional and committed. and very responsive to any problem that arises.
Jessica Cooper-keeble
Posted on Aug 26, 2020
They complete work on time every time without question. Great partner for me.
Review Summary
I worked with two separate developers who were unable to deliver what I needed in time for an upcoming event. The code I was given had missing files and I was on a deadline. I hired IT Path Solutions to solve the issue. The immediate focus was to make the app functional in time for my upcoming event. Now The app is working very well. It is ten times smoother than it was before. They are now working with me to add new functions as we venture into another sector of the project.
Their communication is on point. They have people who excel in different areas of expertise. They complete work on time every time without question. They’re also able to work independently, which frees me to focus on other areas of my business.
Can’t thank them enough for the hard work they have put into my app!
Their communication is on point. They have people who excel in different areas of expertise. They complete work on time every time without question. They’re also able to work independently, which frees me to focus on other areas of my business.
Can’t thank them enough for the hard work they have put into my app!
Adrian Isfan
Posted on Aug 11, 2020
Outstanding Development Services & Follow Up Support.
Review Summary
We've been working with IT Path Solutions for the past 6 months, and the collaboration has been nothing less than outstanding for the first 2 quarters of the year. With respected deadlines and professional service qualifies this company as an A++ from my point of view. Our collaboration will continue to grow for years to come.
What is it about the company that you appreciate the most?
Fast communication & reliable development team.
James Sullivan, CEO, Head of Operations at 17
Posted on Mar 20, 2020
Great Serivice
Review Summary
We were able to use IT Path Solutions to help develop our app through and through. They were very accommodating!
Brett Higgins, Project Manager at WebCreationUK
Posted on Nov 26, 2019
App development using IT Path Solutions.
Review Summary
We used IT Path Solutions for developing an App for one of our clients, IT Path Solutions were perfect from the very start. they remained in contact throughout the development with regular updates showing the progress of the development and the finished App was exactly what the client wanted. I would reccommend IT Path Solutions +++++.
George Gkouvousis, COO/Head Developer at 8web Interactive
Posted on Sep 13, 2019
Simply awesome!
Review Summary
I've been working with IT Path Solutions for about two years. They've been great to work with, as they're professional and reliable. They're also available quite a bit throughout the day, even though I'm based in the US and they're in India. I've worked with three different developers on this project and all of them take the time to understand what I need and then do a great job to deliver.
I would recommend IT Path Solutions to anyone!
They work hard to deliver quality work. They have great communication and get back to you quickly, and make sure you are 100% happy with the project results once completed.
I would recommend IT Path Solutions to anyone!
They work hard to deliver quality work. They have great communication and get back to you quickly, and make sure you are 100% happy with the project results once completed.
What is it about the company that you appreciate the most?
They work hard to deliver quality work.
What was it about the company that you didn't like which they should do better?
No recommendations for improvement!
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