ITC Infotech

Travel is becoming stressful, forcing airlines to invest in digital technologies that ease the pain of passengers. The technologies include real-time data, analytics, automation, Artificial Intelligence (AI), Machine Learning, and Natural Language Processing (NLP). On the operations side, there is growing competition as airlines battle it out to enter new markets, create new partnerships, launch aggressive loyalty programs, manage capacity and attract new segments with full service, low cost, ultra-low-cost and hybrid models. The key to staying on top during these turbulent times is to use data and cutting-edge platforms/technologies to innovate. Airlines keen to address the challenges and opportunities before them leverage ITC Infotech’s expertise in the airline industry to transform business. We bring 15+ years of global experience in the industry to provide improved omnichannel customer experience and systems modernization.

We are Enabling Customer Service Agents to Build Strong & Personalized Customer Relationships Using Salesforce’s Service Cloud. We Offer End-to-End Salesforce Services and Wear Multiple Hats as Your Salesforce Partner – Consulting, Transformation, Implementation, and Managed Services.
Our Global Salesforce Practice of 400+ consultants with 200+ Certifications Will Help Accelerate Your Salesforce Transformation Journey.

DxP Services, the new business unit of ITC Infotech deepens the 20-year strategic alliance between ITC Infotech and PTC. It will create unique value by leading the adoption of Digital Thread and NextGen SaaS for the Industrial segment. DxP Services will focus on accelerating customer adoption of PTC’s industry leading Windchill® and Windchill+™ product lifecycle management (PLM) software in the cloud. DxP Services and PTC will jointly create the tooling and methodologies required to accelerate adoption of SaaS for the PTC Windchill® ecosystem, along with the best practices and other assets of both ITC Infotech and PTC.