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World Class Contact Center & BPO Service Provider

Our History: Founded in 2006 in the capital city Dhaka, it is one of the pioneer comprehensive call centers in Bangladesh. Registered as a International & Domestic Call Center & ITES related private company, now jonfaruk.com is a fast growing providing of high quality customer contact center & Business Process Outsourcing (BPO) services.

It is the era of ICT revolution, which has helped in rapid globalization of business and ushered in massive expansion in Digital Business with e-commerce. Our jonfaruk.com understands the pragmatic values and importance of helping business of millions of firms around the globe using the modern IT oriented technologies.

Certifications/Compliance

CMMI Level 2
< $25/hr
50 - 249
2006

Service Focus

Focus of BPO Services
  • Customer Service - 20%
  • Telemarketing - 20%
  • Medical Billing - 5%
  • Payment Processing - 5%
  • Technical Support - 5%
  • Back Office Services - 5%
  • Chat Services - 3%
  • Lead Generation - 5%
  • Email Support - 2%
  • Call Center Services - 30%
Focus of Digital Marketing
  • SEO Services - 10%
  • Content Marketing - 5%
  • Social Media Marketing - 25%
  • Branding - 20%
  • Video Production - 5%
  • Inbound Marketing - 20%
  • Search Engine Marketing - 10%
  • Affiliate marketing - 5%

Industry Focus

  • Social - 10%
  • Telecommunication - 10%
  • Designing - 5%
  • Agriculture - 5%
  • Food & Beverages - 5%
  • Banking - 5%
  • Travel & Lifestyle - 5%
  • E-commerce - 5%
  • Advertising & Marketing - 5%
  • Information Technology - 5%
  • Hospitality - 5%
  • Healthcare & Medical - 5%
  • Financial & Payments - 5%
  • Education - 5%
  • Consumer Products - 5%
  • Business Services - 5%
  • Other - 10%

Client Focus

80% Small Business
10% Large Business
10% Medium Business

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