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BPO Company

We are in the BPO vertical for 8 years, serving clients across ISPs, Telecom, Government Agencies, Banks, Automobiles, and Fintech, with different models of engagement. The operation lead we bring are industry experts having worked in large contact centers, voice, and non-voice processes. We have broader knowledge and are into managing contact center operations with different approach and practice in action with the Six Sigma, the COPC Standards. Compliant with the ISO standards, audited for Internet and Data Security Compliances, we value customer data privacy and adhere to the standards.

Certifications/Compliance

ISO 9001:2015
ISO 27001
CMMI Level 4
Nepal Nepal
Lagankhel-19, Lalitpur, Nepal, Lalitpur, Bagmati 44700
9801016516
< $25/hr
1,000 - 9,999
2014

Service Focus

Focus of BPO Services
  • Customer Service - 7%
  • Virtual Assistant - 15%
  • Telemarketing - 5%
  • Medical Billing - 3%
  • Payment Processing - 3%
  • Technical Support - 5%
  • Back Office Services - 20%
  • Chat Services - 20%
  • Call Center Services - 15%
  • Medical Coding - 7%
Focus of Business Services
  • Content Management - 15%
  • Data Entry - 25%
  • Accounting - 10%
  • HR - 13%
  • Payroll - 10%
  • Staffing - 7%
  • Recruitment - 5%
  • Data Processing - 5%
  • Virtual Office - 10%
Focus of Admin Services
  • Admin Support - 100%
Focus of Digital Marketing
  • SEO Services - 15%
  • Content Marketing - 10%
  • Social Media Marketing - 45%
  • Email Marketing - 10%
  • Local Marketing - 5%
  • Branding - 10%
  • Influencer Marketing - 5%
Focus of IT Services
  • Outsourcing - 100%

Kantipur Management Private Limited's exceptional Maintenance & Support services give clients a considerable advantage over the competition.

Industry Focus

  • Business Services - 50%
  • Retail - 50%

Client Focus

100% Small Business

Detailed Reviews of Kantipur Management Private Limited

4.9 2 Reviews
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Bibas Aryal

Team of Professional & dedicated people, who understand the goals and needs of each business.

Team of Professional & dedicated people, who understand the goals and needs of each business and align to provide better services to enhance the overall customer experience of clients.

What was the project name that you have worked with Kantipur Management Private Limited?

Call Center Management

What service was provided as part of the project?

Business Services

Describe your project in brief

Call Center Management to enhance Customer Experience.

What is it about the company that you appreciate the most?

Professionalism & Proper Response.

What was it about the company that you didn't like which they should do better?

Satisfied till date.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • In Progress
  • Business Services
Gour Kishore Dey

Highly recommend Kantipur Management Private Limited for their exceptional customer service

I have been working with Kantipur Management Private Limited for over two years and I am very satisfied with their services. They handle my accounting, payroll and customer service functions with professionalism and efficiency. They have a team of experts who are always ready to help and solve any issues that arise. They also offer competitive pricing and flexible contracts. I would highly recommend Kantipur Management Private Limited to anyone looking for a reliable and trustworthy partner for their business operations.

What was the project name that you have worked with Kantipur Management Private Limited?

Customer Service

What service was provided as part of the project?

Business Services, BPO Services, Writing Services

What is it about the company that you appreciate the most?

Exparies and timely deliver

What was it about the company that you didn't like which they should do better?

Doing with much less cost

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • In Progress
  • Telecommunication