Top Rated WordPress development firm from Ukraine

Komanda is a WordPress development company, offering custom solutions that drive growth and success for SMEs, fast-paced startups, and high-scale businesses.

 

80% of our clients partnering with us for over 2 years. We've built a rock-solid growth and support model that fosters innovation while maintaining unparalleled stability and reliability.

 

Industries across finance, automotive, banking, crypto, government, non-profit organizations, and diverse e-commerce have entrusted us with their digital transformations, and we take pride in being the backbone of their technical and business identity.

 

Our main goal is to help our customers grow without facing the standard limitations of the web ecosystem. We offer a result-oriented approach to our clients for the next step in their business development workflow. 

 

Let's elevate your business to new heights together.

 

For project inquiries, job applications, or press coverage, contact us at https://komanda.dev/contact. 

UkraineUkraine
Nikolay Vasilenko, 14b, 62, 03124
+30509525998
$25 - $49/hr
10 - 49
2016

Service Focus

Focus of Web Development
  • Wordpress - 100%

Industry Focus

  • Advertising & Marketing - 45%
  • Business Services - 25%
  • Financial & Payments - 15%
  • Manufacturing - 10%
  • Media - 5%

Client Focus

75% Small Business
20% Midmarket Business
5% Enterprise

Review Analytics of Komanda

62
Total Reviews
5.0/5
Overall Rating
5
Recent Reviews

What Users Say

They were easy to communicate with, responsive and helpful with testing and bug fixes.
Alexander Ruban
Alexander Ruban, CEO at Testerly
Smooth collaboration with clear roles and a strong end result.
Roman
Roman, Account Manager at Uvik Software
A reliable business partner who considers himself or herself a member of our team.
Sophia Zadachina
Sophia Zadachina
Komanda felt like a seamless extension of our in-house team, delivering quality work without friction or heavy supervision.
Vitaliy Kryvoruchko
Vitaliy Kryvoruchko
Trustworthy team, that fit together, that was performance free.
Viktoriia
Viktoriia, Marketer at Solva

What Users Like The Most

  • While working with Komanda, I was impressed by their attention to detail and deep understanding of our needs. I would especially like to note the effective communication with the project manager, who was always in touch, promptly responded to our requests and coordinated the team’s work. Their professionalism and understanding of our goals made our cooperation productive and enjoyable.
  • Which they did, and they impressed us most with detail, cleverness and precision at the same time with their understanding of our business objectives and how the technology could meet them.
  • What we liked most was their support and willingness to help. Not only did they do all the technical work, but they did it with a heart, because they understood the importance of our project.

What Users Like The Least

  • We have nothing to complain about at all.
  • The only change that I would recommend would be to provide non-technical project updates to a non-technical audience in such a manner that any report is easy to understand.
  • To be honest, we can't name a single drawback. The cooperation was flawless.

Detailed Reviews of Komanda

Managing Partner at 4IRE
Posted on Feb 6, 2024

Great assistance and maintenance for our WordPress website.

We turned to the Komanda to develop an important tool for our work. Demonstrating deep knowledge of the code, the Team transferred the prototype we had to WordPress, but also qualitatively improved it. Together with the Komanda, we have been improving the user feedback tool for more than six months to make it as convenient and useful as possible. Komanda was responsive to our requests and promptly fulfilled them.

What service was provided as part of the project?

Web Development

Describe your project in brief

Due to the increasing number of services and solutions our company provides, we have decided to add new features to our WordPress site to expand its existing functionalities. Subsequently, we approached Komanda to design and develop new pages for our site. Additionally, we have chosen to integrate a new WordPress plugin to track performance analytics. We are keen on monitoring our website's performance, and for this purpose, we sought the assistance of an analytics plugin that provides insights into user behavior, traffic sources, and other key metrics crucial for our evaluation.

What is it about the company that you appreciate the most?

Understands our needs and provides project management through project completion. They work tirelessly to resolve any issues that arise during the project, ensuring our satisfaction.

What was it about the company that you didn't like which they should do better?

We have nothing to complain about.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Information Technology
Maryna Kalinichenko
Maryna Kalinichenko, Marketing Specialist at Snov.io
Posted on Feb 5, 2024

Review of maintenance & security measures for WordPress website

Komanda’s team successfully solved all the tasks to enhance the overall functionality and efficiency of our website. They implemented measures to remove spam and eliminate unwanted content, safeguarding the site's integrity.
Also, as the way of performance optimization, the team successfully resolved a comprehensive set of tasks to enhance the overall functionality and efficiency of the website. Komanda carefully applied updates to both the WordPress core and various plugins. These steps brought our website compatibility and stability. As a result of these efforts, the website now is free from glitches, spam, and performance bottlenecks, providing users with a smooth and secure browsing experience.

What was the project name that you have worked with Komanda?

Review of maintenance & security measures for WordPress webs

What service was provided as part of the project?

Web Development

Describe your project in brief

We decided to protect and enhance our WordPress website and do all the maintenance & security measures that our website required. The main key points included: fixing errors and bugs, removing spam and other unwanted content, optimising the site’s performance and speed, applying updates to WordPress core and plugins.

What is it about the company that you appreciate the most?

We hired the team to help us out of a jam initially, and they even went above and beyond what we expected. We got the issue resolved quick, and during all this process our website continued to perform well.

What was it about the company that you didn't like which they should do better?

We have no comments on the Komanda's work.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Business Services
Aram Atanesyan
Aram Atanesyan, Head of PR at Spendbase
Posted on Feb 5, 2024

WordPress Website development

The scope of work for Komanda included the complete WordPress development of our client’s website. They made it look great and improved our client’s website visibility on Google. The key deliverables were the new website and improved search engine results. As a result, our client now benefits from ongoing maintenance provided by Komanda.

What was the project name that you have worked with Komanda?

Website development

What service was provided as part of the project?

Web Development

Describe your project in brief

Komanda has been a key partner for our company. When one of our clients expressed the need for a reliable company to create a new WordPress website, we confidently recommended Komanda. The team has provided our client with great support from the first moment when we started our cooperation in September 2023.

What is it about the company that you appreciate the most?

Both the customer and we are highly content with their efficient project management, deep subject knowledge, clear communication, and effective delivery approach

What was it about the company that you didn't like which they should do better?

Nothing much they're doing perfectly well.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Financial & Payments
Anastasia Litvinchuk
Anastasia Litvinchuk, Cybersecurity Strategist at UnderDefense
Posted on Dec 5, 2023

Feedback about cooperation between UnderDefense&Komanda

As we decided to add new features to our site and improve it’s website's performance just to tailor our website to exact needs and specific business objectives – Komanda ad the task of achieving these goals.
We knew that their expertise could help us to translate our vision into a robust, functional plugin that would elevate our website to new heights.

What was the project name that you have worked with Komanda?

UnderDefense is a leading global cybersecurity company

What service was provided as part of the project?

Web Development

Describe your project in brief

Komanda worked for us to develop WordPress plugin for our current website. Our decision to choose them over other companies was due to their professionalism and attractive costing.

What is it about the company that you appreciate the most?

Komanda demonstrated efficient project management and were highly responsive to our needs and requests.

What was it about the company that you didn't like which they should do better?

We didn't identify any major downsides. However, like any service, there's room for enhancement

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Information Technology
Olga Feoktistova
Olga Feoktistova, Content Marketer at Ringostat
Posted on Dec 5, 2023

Maintenance and support for e-commerce website

Our client requested the implementation of virtual telephony to automate the sales process within their e-commerce business. He also shared with us the idea that he would like to integrate the website with CRM. To automate the sales process and do this virtual telephony implementation, firstly it was needed to do integration with client’s website and his CRM system.
So before starting our part of work, Komanda's team performed maintenance and support of the client's WordPress website. The team conducted a website audit to ensure smooth operation, identify and resolve any performance issues, fix broken links, and protect it from security threats. They performed speed optimization as an integral part of the entire sales process automation project. Furthermore, this optimization is crucial for the user experience. Additionally, they performed a WordPress core upgrade, integrating the latest features and security enhancements to maintain a robust and reliable platform for the client's

What service was provided as part of the project?

Web Development

Describe your project in brief

One of our clients contacted us with a request to provide his marketplace with some e-commerce solutions: to automate the sales process. But to do all our main steps in performing this automation, we understood that there should be some improvements on client’s e-commerce website. So, to do these improvements we contacted our partners — Komanda, as our main goal was to fully satisfy our customer's wishes and preferences.
We knew that Komanda has deep experience in the niche of WordPress developing, so we decided to contact them and share the information about the request.

What is it about the company that you appreciate the most?

We value their high-tech competence, flexibility, and reliability. All the team members are real team players. We also like their open-minded corporate culture and transparency.

What was it about the company that you didn't like which they should do better?

Nothing to add. They act like partners and invest time into finding the best solutions.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Information Technology
Marie Sharapa
Marie Sharapa, Head Of Marketing at Pricer24
Posted on Nov 16, 2023

Website’s check-up & development of WordPress plugin for Business Intelligence Platform

When Komanda joined us, we already had a site that was built by another company. They took over and made significant improvements. We asked them to do the comprehensive check-ups on the entire site and develop for it a WordPress plugin, to enhance its functionality and boost its performance. As a result, Komanda checked the website’s speed, functionality, and overall user-friendliness.

What was the project name that you have worked with Komanda?

Website’s check-up & development of WordPress plugin

What service was provided as part of the project?

Web Development

Describe your project in brief

We asked Komanda to provide us with check-up service for our existing website and develop WordPress plugin.

What is it about the company that you appreciate the most?

Komanda’s work was amazing: they exceeded our expectations. The team operated very independently, eliminating the need to double-check their work. Their work helped to find the bugs our previous agency left on the site. Additionally, Komanda was good at meeting deadlines. There have been only a couple of occasions when the deadlines are not clear, and as a result we waited a little longer than expected. Still, we’re very satisfied overall.

What was it about the company that you didn't like which they should do better?

We didn't notice any critical issues in the work. Minor deadlines didn’t pose a problem, so everything was pretty cool)

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • E-commerce
Valeria Raznatovska
Valeria Raznatovska, Communications Manager at SOLV.
Posted on Nov 9, 2023

WordPress Website development

The scope of work for Komanda included the complete WordPress development of our client’s e-commerce website. To ensure a comprehensive and functional online platform, Komanda did a great job that included the next steps:

1. Firstly, they began the project by thoroughly understanding the client's needs, goals, and target audience.

2. The next step was design - based on the gathered requirements, Komanda created design mock-ups for this website.

3. Then Komanda implemented the approved design concepts and transformed them into a fully functional website. Along with the front-end, Komanda handled the back-end development of the website.

What was the project name that you have worked with Komanda?

Website development for e-commerce

What service was provided as part of the project?

Web Development

Describe your project in brief

We chose Komanda as a vendor for developing a website for our client. It was extremely important for the client to build the website on the WordPress platform because this system provides maximum convenience for e-commerce.

What is it about the company that you appreciate the most?

We appreciate the attitude and desire to analyse, find the best solutions and provide us with the best decisions.Komanda took the time to deeply comprehend our goals, client’s target audience, and the impact we aimed to create the website that perfectly matched the client’s needs.

What was it about the company that you didn't like which they should do better?

Komanda demonstrated themselves as a highly qualified team that is open to negotiation, ready to give you new ideas and good decisions, and this is why we greatly appreciated it. So, in general, we satisfied with the whole process of collaboration.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Advertising & Marketing
Victoria Bilenko
Victoria Bilenko, Data analyst at HURMA
Posted on Nov 6, 2023

HURMA System’s website maintenance and support

Komanda did for us such kinds of services as performance optimization, plugin updates and search engine optimization.
Under performance optimization, they successfully completed the optimization of our website and enhanced its speed and overall performance. Plugin updates helped us to be sure that now we can keep our website secure. And the SEO was like a conclusion that provided us with the best practices to improve our website's visibility.

What was the project name that you have worked with Komanda?

Maintenance and support services for a Hurma System’s websit

What service was provided as part of the project?

Web Development

Describe your project in brief

Our project included some scope of tasks concerning our WordPress website and its support. So we asked Komanda to suggest us with some solutions, provide maintenance and support for our site.

What is it about the company that you appreciate the most?

Komanda brought us the best practice and solutions to the issues and tasks that we had.

What was it about the company that you didn't like which they should do better?

In our opinion, everything was well organized.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Business Services
IRYNA FURMAN
IRYNA FURMAN, Head of marketing at UAMASTER
Posted on Nov 3, 2023

WordPress website’s maintenance and support.

Komanda’s focus was on providing WordPress website maintenance and support. The team provided the security of our website by identifying vulnerabilities and also applied security patches to protect against potential threats.
One additional part of work included backups of our website to safeguard against data loss. And the last thing was plugin update to the latest version to improve the security and functionality of our website.

What was the project name that you have worked with Komanda?

Maintenance and support for UAMASTER.

What service was provided as part of the project?

Web Development

Describe your project in brief

In general our partnership with Komanda included several tasks related to the maintenance and support services for our WordPress website. Komanda’s team did for us the security monitoring, backups and plugin updates.

What is it about the company that you appreciate the most?

Komanda positioned themselves as a highly skilled team of dedicated professionals.

What was it about the company that you didn't like which they should do better?

We didn't notice any significant drawbacks or areas for improvement in our collaboration and Komanda’s work.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Advertising & Marketing
Maister Diana
Maister Diana, CEO, COO, CVO at AMM... agency
Posted on Nov 2, 2023

Video Agency Website Development.

Komanda designed and developed a unique WordPress theme to match our brand style and meet all functional requirements. This included custom templates, custom fields, and integration with plugins. They provided design mockups and iterations on the home page, interior pages, and other layouts to optimize for visual appeal and conversion. Unique SVG animations and effects were created to bring visual flair to the site. These highlighted our video capabilities on the home page and other areas. The theme allowed seamless integration and optimization of our video portfolio in the website design. Best practices for on-page SEO were implemented in the theme code and content.

What service was provided as part of the project?

Web Development

Describe your project in brief

Komanda developed a custom WordPress website that showcases our video production capabilities. Key goals included:


- An eye-catching, modern design reflecting our creative brand
- Optimization for lead generation
- Layouts highlighting our video portfolio
- Custom animations for visual flair

What is it about the company that you appreciate the most?

Komanda brought fresh design ideas to the table. They were able to take our brand style and elevate it through creative layouts, visuals, and animations that wowed us.

What was it about the company that you didn't like which they should do better?

The only area we noticed for improvement was in the time estimates provided for certain phases of the project.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Designing
Khrystyna Yuzva
Khrystyna Yuzva, Marketing Manager at RadASO
Posted on Oct 30, 2023

Review of technical support service and SEO

Our main goals and tasks in this cooperation included improving website functionality, content updates, and search engine optimization. We admitted that our websites encountered technical issues and glitches over time due to software updates. To avoid any negative impacts, it was crucial for us to thoroughly check everything.
The second step involved doing some content updates. We changed several images and context. Komanda's technical support helped us make these updates efficiently and without causing any issues on the site.
The last step in Komanda's technical support was implementing SEO best practices.

What was the project name that you have worked with Komanda?

Technical support service for ASO & Mobile App Marketing Age

What service was provided as part of the project?

Web Development

Describe your project in brief

To be sure that our website remains up and running, addresses security vulnerabilities, and adapts to user expectations, we asked Komanda to provide us with technical support service for our existing website.

What is it about the company that you appreciate the most?

We really appreciate how quickly they analyse the situation and present the solutions.

What was it about the company that you didn't like which they should do better?

Everything was well-done.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Advertising & Marketing
Serhii Ostrovskyi
Serhii Ostrovskyi, Editor In Chief and Tech Writer at ApiX-Drive
Posted on Oct 30, 2023

Review of technical support service

Our cooperation included check-up and technical support service for our website. We admitted that our websites encountered technical issues, so we decided to check everything just to avoid any negative impacts. The second step was technical support service that included several important steps for overall improvement.

What was the project name that you have worked with Komanda?

Technical support service for ApiX-Drive

What service was provided as part of the project?

Web Development

Describe your project in brief

We requested Komanda to provide us with check-up and technical support service for our existing website, just to be sure that it continues to operate smoothly and meets our user’s expectations.

What is it about the company that you appreciate the most?

Many thanks to the team for the quick analysis of the situation and the solutions they provided

What was it about the company that you didn't like which they should do better?

Everything was good.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Information Technology
Kate Kosakovskaya
Kate Kosakovskaya, Marketer at SaveMyLeads
Posted on Oct 30, 2023

SEO for SaveMyLeads

It’s a great pleasure for us to say, that Komanda truly transformed our online presence. Their SEO expertise brought us a good online presence. By tailoring strategies and optimizing our content, they did a significant boost in our search engine rankings and, as a result, a notable increase in organic traffic.

What was the project name that you have worked with Komanda?

SEO Website Design for SaveMyLeads

What service was provided as part of the project?

Web Development

Describe your project in brief

We expected to raise our website to higher positions on search engine result pages, so the main part of Komanda’s work included searching and selecting the most relevant and high-traffic keywords for our industry and do the best SEO.

What is it about the company that you appreciate the most?

We liked the fact that this team knows what to do and how to do it in the best way.

What was it about the company that you didn't like which they should do better?

We have no comments

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Advertising & Marketing
Anastasiya Gurevska
Anastasiya Gurevska, Marketing Manager at Belkins
Posted on Oct 27, 2023

Review of technical support service and development of WordPress plugin

Our overall experience of collaboration with Komanda included the technical support (addressing several issues such as plugin conflict) and the development of WordPress plugin.

So the first step was to identify which plugin or plugins were causing conflicts. As a result, Komanda deactivated plugins one by one and tested the website's functionality after each deactivation. Then, we updated some plugins, but the team found that these updates were the source of conflicts. Komanda's team discovered an alternative plugin that serves the same purpose without causing conflicts and implemented it on our website.

What was the project name that you have worked with Komanda?

Technical support service & development of WordPress plugin

What service was provided as part of the project?

Web Development

Describe your project in brief

We asked Komanda to provide us with technical support service for our existing website and develop for it one more additional WordPress plugin.

What is it about the company that you appreciate the most?

We really appreciate how quickly they analyse the situation and present the solutions. It's a pleasure to know that you work with a dedicated team that can troubleshoot and resolve your problems.

What was it about the company that you didn't like which they should do better?

For us, everything was good enough.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Advertising & Marketing
Sabina Sher
Sabina Sher, Product Manager at Nimbus Platform™ (Nimbus Note, Nimbus Capture & Clipper)
Posted on Oct 26, 2023

Identifying vulnerabilities and improving the speed of the Nimbus Platform website

We found that we were dealing with some virus-related issues with our website, so we needed Komanda’s help with scanning and repairs. We were worried about the security of our website, so we gave them a task to identify and fix all vulnerabilities. These guys did virus scanning and remediation for the site. As for every business, for us as well, it’s the highest priority to be sure that our online presence is both responsive and secure. Also, we asked them for their expertise in optimizing our website to make it faster and more efficient.

What was the project name that you have worked with Komanda?

Identifying vulnerabilities and improving the speed of the

What service was provided as part of the project?

Web Development

Describe your project in brief

We requested advice and action from Komanda to improve the speed of our website, identify and address vulnerabilities in our website security system and treat the website for the viruses.

What is it about the company that you appreciate the most?

The whole process of communication, action and solving our website’s issues well organized and done. Guys tried to do their best to achieve all the great results and get our satisfaction. What was great was that they always tried really hard to make things the very best they could be.

What was it about the company that you didn't like which they should do better?

We didn't notice any critical points in work. We believe they are doing their best.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Business Services

Client Portfolio of Komanda

Clients: 5

  • DELL
  • Kingston
  • DiiaBusiness
  • POLAR
  • AZOV

Executive Interview of Komanda

Serhii Ivanov
Serhii Ivanov
Owner
Visit Profile
Kindly share your feedback on how Goodfirms has been doing so far in increasing your visibility among potential clients.
Our journey with Goodfirms is remarkable. This platform played an important role in increasing our visibility among our potential clients. The attention to us, that we have got with the help of Goodfirms, made a significant step in boosting our actions and connections with businesses that align with our expertise. The user-friendly interface and service quality, that we provide, make our partnership seamless. We've noticed a significant increase in requests and client engagement since we joined Goodfirms. So, the credibility and trustworthiness associated with this platform enhanced our reputation in the industry.

In summary, Goodfirms is a valuable asset for Komanda. We greatly appreciate the platform's dedication to promoting businesses like ours and look forward to continued collaboration, leading to more meaningful connections and achieving mutual success.
Please introduce your company and give a brief about your role within the organization.
Our company, Komanda, walks the path of a technical partner and a strategic planning expert. Businesses seeking greatness in their niche turn to us, those who understand the essence of web development and are willing to invest in their online presence. Our expertise lies in creating websites on the WordPress platform, providing a full range of services – from strategic planning to development, implementation of enhancements, and ongoing support. As the founder of Komanda, my main responsibility is to shape the company's strategy, collaborate with clients and partners, and lead a team of experts to the main destination – the success of our clients' projects.
What is the story behind starting this company?
Our journey began in 2016 with a humble agency of three people, where I personally assumed the role of a designer. Today, our team has grown to encompass around 20 dedicated individuals. Yet, regardless of our size, we hold close the memory of our humble beginnings—a foundation built on the desire to assist entrepreneurs in realizing their online visions. We recognized the need for technical solutions that harmonize innovation, efficiency, and aesthetics. Hence, we decided to establish a company that fulfills these needs through WordPress solutions.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We have our in-house team, where each member is a specialist in a specific aspect of web development: from strategic planning to programming, from design to DevOps. When necessary, we bring in the best outside experts for our projects - marketers, copywriters, or illustrators. Because I believe that everyone should focus on what they do best.
How does your company differentiate itself from the competition?
We are all about a strategic approach to development, with a focus on achieving real business results for our clients. Our client partnerships, personalized approach, and the ability to tailor solutions to their needs — are the things that make us unique. We are not just freelancers doing a job, but we are the ones who really dive deep into business processes to offer the most effective solutions.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We serve a wide range of industries, including services for business, technology, media, advertising, and so on. Nearly 80% of our clients come back to us and ask for new projects, which is good proof of the effectiveness of our services and our dedication to our clients. About 90% of our new clients come to us through recommendations from our current customers and partners.
Please share some of the services that you offer for which clients approach you the most for?
Our clients most frequently apply for the development of WordPress websites, involving strategic planning, design, development, and optimization for high performance aligned with their business needs. The second most popular clients’ request is our support and enhancement of the existing websites, where we need to implement the ideas from marketing departments, do the integrations with the external services, or do the monitoring of the site’s performance.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
We do our best to be sure that our clients are satisfied with the results. Our main aim is to exceed their expectations by providing high-quality services and delivering a personalized approach. We listen to their needs, understand their desires, and take them into account in every step of the project’s work. Of course, I am not a storyteller, and I couldn’t tell you that all our projects were successful. However, I truly believe, that all our failures are our opportunities to be better step by step, which is what we continuously do—enhance our level of service and results.
What kind of support system do you offer to your clients for catering to their queries and issues?
We provide comprehensive technical support to our clients:  from monitoring the site's well-being to the implementation of new features and creating sections.  From website content creation to server configurations and implementing SEO recommendations. In general, we handle everything related to the website's technical aspects.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
It could be any of the proposed options. But there's one we and all our clients love - when we work on project tasks and invoice only for those tasks that have been completed, verified, and accepted by the client. In other words, the client pays for results, not the process.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
Yes, we have requirements for the minimum project budget that we find suitable to work with. For projects requiring technical support, it's from 30 hours or $750-900, depending on the tasks. For development from scratch, budgets start from $3000 for corporate websites or online stores. But we always strive to find a cost-effective solution that suits everyone - we know how to optimize the process and find solutions that allow budget reduction without compromising quality.
What is the price range (min and max) of the projects that you catered to in 2022?
The minimum budget was $0. We have our volunteer fund, which covers assistance to various non-profit organizations and charities needing improvements on their websites or creating sites from scratch. The maximum was around $20000. By the way, it involved technical support and development for a large technology company's website.
Where do you see your company in the next 10 years?
I aim to expand our capabilities and continue our path of excellence in website development. Our goal is to become recognized leaders in the field of technical partnerships and provide innovative, efficient solutions for our clients' businesses. We plan to expand our expertise, attract talented specialists, and deliver projects that exceed our clients' expectations.