Christine Ng. at OBE DIGITAL
Posted on Jan 27, 2022
Kotwel followed our guidelines strictly and delivered the service well beyond our expectation.
Kotwel carefully followed our transcription guidelines to flawlessly execute their tasks. Thanks to Kotwel's help, the accuracy of the our voice recognition model improved significantly. Their willingness to work around the clock to deliver the project on time also made them stand out.
What was the project name that you have worked with KOTWEL?
Audio Transcription for NLP-powered Bot
What service was provided as part of the project?
Artificial Intelligence, BPO Services, Translation Services
Describe your project in brief
We hired Kotwel to handle an audio transcription project to improve our NLP-powered Bot. The team at Kotwel transcribed Vietnamese audio using tools provided by us.
What is it about the company that you appreciate the most?
They assigned a manager to take care of this project only so we communicated with each other well, the communication was smooth and fast, no complain.
They provided fast and accurate audio transcription within our given timelines.
The quality of their work is well beyond our expectation.
The cost is reasonable and negotiable, we have a good price for this service to be honest.
What was it about the company that you didn't like which they should do better?
They should offer more services in Natural Language Processing (NLP) field.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $50001 to $200000
- Completed