Lab42 automated our delivery in Latvia and gave us full control over logistics.
What was the project name that you have worked with Lab42?
Automation of Delivery Operations
What service was provided as part of the project?
Mobile App Development, Software Development
Describe your project in brief
We were looking for a solution to automate delivery operations in Latvia. We didn’t have our own system, and all logistics were handled manually: couriers were assigned by phone calls, orders were distributed chaotically, which caused delays and wasted time. On top of that, we relied heavily on third-party aggregators, which reduced our margins and left us without proper control over the process.
Lab42 offered us a fully customized solution. The team analyzed our business workflow, set up automated order distribution among couriers, and integrated it with our POS system. Now everything works in real time: when an order comes in, the system automatically assigns the nearest courier, the customer sees live tracking, and we manage the entire process from a single interface.
What is it about the company that you appreciate the most?
Their deep expertise in logistics and ability to tailor solutions to our exact business needs.
What was it about the company that you didn't like which they should do better?
Nothing significant — the only challenge was the initial onboarding period, which required time from our team, but it was worth it in the long run.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $10001 to $50000
- Completed
- Food & Beverages