A brand as great as yours deserves great marketing. Grounded in results, Major Tom helps your ROI and ROAS blast off with planning and performance under one roof. With us, you’ll get strategic innovation as well as top-tier tactical execution.
That is why brands, including PepsiCo, SAP, DoorDash, and Criteo, partner with us.
Your Major Tom team is made up of some of the brightest minds from all corners of the web. And, the people are custom-picked to suit your organization’s needs.
By getting to know your brand inside and out, we can innovate on your behalf — it is why we favor long-term partnerships. Covering the full spectrum of strategy, marketing, development, and creative in New York, San Francisco, Vancouver, Toronto — and remotely — there’s a Major Tom team for you.
Focus Areas
Service Focus
- Digital Marketing
- Web Development
- E-commerce Development
Client Focus
- Medium Business
Industry Focus
- Business Services
- Consumer Products
- E-commerce
Major Tom Executive Interview
As President of Major Tom, my role is fairly multi-faceted. I am responsible for the long-term strategic vision of the organization, as well as culture and new product development. Beyond that, I am fairly involved in leading the initial stages of many strategic engagements with our clients, as well as supporting the business development team.
There are perhaps too many to list, so I’ll focus on the most important: the people. We are a service-based industry, which means that the quality of our work, and the quality of our delivery of that work, is paramount. You can have the best processes, the best positioning, the best tools, but if your people aren’t great, you will not be successful.
Major Tom Clients & Portfolios
Key Clients
- PepsiCo
- Jacuzzi
- SAP
- DoorDash
- Hootsuite
- KPMG
- Canon
- Motion Picture Association of America
- TSN
- Bell Media
- The Salvation Army
- Mission Hill Family Estate
- Clarins
- Maison Birks
- Teck Resources
- Seneca Collage
- NYU
Major Tom Reviews
- All Services
- Digital Marketing
- Web Development
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
Major Tom is easy to work with and offers the expertise we need.
Review Summary
What was the project name that you have worked with Major Tom?
Program Advertising for Professional-level Studies
What service was provided as part of the project?
Digital Marketing
Describe your project in brief
This project is a brand and program-level digital ad campaign focused on our professional programming options. Objectives are website traffic, conversions and lead capture. The campaign includes search and paid social channels.
What is it about the company that you appreciate the most?
They are friendly to work with and make it easy to get strong campaigns into market.
What was it about the company that you didn't like which they should do better?
It would be great if they could copy details/info from previous campaigns over into new sheets to simply the set up process.
It would be helpful if they could provide some input on our seach copy.
Erica, thank you for your insightful review. I have passed on your feedback to the team so that they know your kind words and also can address the areas for improvement. Coming close to 10 years of partnering, working with your team has been brilliant and we looking forward to continuing to grow together.
Satisfied Customer for over 20 Years, from Web Design/Development to our Online Advertising Strategy
Review Summary
What was the project name that you have worked with Major Tom?
New Website Design and Development
What service was provided as part of the project?
Web Development, Digital Marketing
Describe your project in brief
Major Tom designed our new website, worked closely with us for content, images and input. They deployed the web development in a wordpress theme that is friendly and easy for us to update in house.
What is it about the company that you appreciate the most?
Our Account Manager is consistently reviewing our online presence and performance
Very friendly team with easy communication that are readily available with questions whether big or small
What was it about the company that you didn't like which they should do better?
Do find their web maintenance hourly rates could be more affordable
We greatly appreciate the review, Katie, and many thanks for your points on the pros and cons. I have provided this feedback back to the team and we're all looking forward to our continued partnership!
Great agency and such a pleasure to work with !
Review Summary
What service was provided as part of the project?
Digital Marketing
What is it about the company that you appreciate the most?
Proactive solutions to continually improve ads and reach target audiences..
What was it about the company that you didn't like which they should do better?
N/A - Appreciate working with you and looking forward to new ideas!.
The project brief and execution was clear and stress-free and we will use Major Tom for our next website projects.
Review Summary
What service was provided as part of the project?
Web Development
What is it about the company that you appreciate the most?
I appreciated that Major Tom provided me with a stress-free website development experience.. Their ongoing support gives me confidence that they can continue to take care of present and future needs.. Their response time is rapid and the DoneDone platform to submit tickets for resolution works great for us!.
What was it about the company that you didn't like which they should do better?
I can't think of anything - we are a small fish in the big digital pond but the team at Major Tom made us feel valued..
Enjoyable experience in a space I didn't want to be an expert in
Review Summary
I would highly recommend Major Tom as a one stop shop for medium to large businesses looking to expand their online presence.
The project managers are great and their follow up / reporting is stronger than anything I’ve seen from companies looking to steer our business away.
What was the project name that you have worked with Major Tom?
The Lazy Gourmet SEO and Online Marketing
What service was provided as part of the project?
Web Development, Business Services
Describe your project in brief
SEO, Online marketing, website design, Chinese online marketing, Google, facebook, instagram, analytics, adwords. All of these under one roof really helped focus on our business and not our marketing.
What is it about the company that you appreciate the most?
Their relationship with google really helped to make sure we were hitting our targets
What was it about the company that you didn't like which they should do better?
When we were using multiple product lines, we could have used the project manager more effectively
Thank you so much for your review. This is very valuable for our team to know and so greatly appreciate you taking the time to share this.
Would happily take our next project to Major Tom Agency
Review Summary
We've worked with Major Tom for close to 5 years and are very grateful for their role with our ongoing success.
What was the project name that you have worked with Major Tom?
RBC GranFondo Whistler cycling website
What service was provided as part of the project?
Digital Marketing, Web Development
Describe your project in brief
At RBC GranFondo, we strive to stage cycling events that are beyond world class. Starting by choosing locations to inspire and challenge the senses in equal measure, we then build a whole weekend experience fully tailored to bring people together, celebrate their achievements and create memories that last a lifetime
What is it about the company that you appreciate the most?
{"1":"Detail oriented and always available to help with troubleshooting problems"}
What was it about the company that you didn't like which they should do better?
{"1":"Were not able to offer alternative pricing solutions during the pandemic"}
Thank you so much for your feedback. This is valuable both for our team and potential clients.
Top Notch
Review Summary
What service was provided as part of the project?
Digital Marketing
What is it about the company that you appreciate the most?
Responsive and caring.
Thanks Lisa!
Major Tom helped us with rebranding and we honestly couldn't be happier! Outstanding work!
Review Summary
Major Tom took "Ground Control" from the get go. :) They went above and beyond and we couldn't be happier!
What service was provided as part of the project?
Digital Marketing
When you smile, we smile!
Exceptional service and outstanding results!
Review Summary
What service was provided as part of the project?
Digital Marketing
What is it about the company that you appreciate the most?
The professionalism and knowledge really come across in the results they deliver.
What was it about the company that you didn't like which they should do better?
Everything was great.
We're glad you're delighted by our service throughout the years and you're an absolute delight to work with.
LOVE Major Tom!
Review Summary
What service was provided as part of the project?
Web Development
Always a Pleasure to Work With
Review Summary
What service was provided as part of the project?
Digital Marketing
Thanks, Matthew! It takes two for a great partnership to work and so thank you for being awesome.
Service - Major Tom
Review Summary
What service was provided as part of the project?
Web Development
What is it about the company that you appreciate the most?
Major Tom has been a fantastic partner so far. They immediately helped us better understand the digital value we can bring to our own clients and continue to do so every month. We look forward to continuing our relationship in the future.
What was it about the company that you didn't like which they should do better?
Continuing to provide clarity in areas that we don't have as much of an understanding as we'd like is always valued and welcome!
A Strong Strategic Partner
Review Summary
What service was provided as part of the project?
Digital Marketing
What is it about the company that you appreciate the most?
Strategic focus and results driven.
We greatly value our partnership and look forward to another year of growing your business.
Great service and trust
Review Summary
What service was provided as part of the project?
Digital Marketing
Great!
Review Summary
What service was provided as part of the project?
Digital Marketing
Sylwia, you're a dream to work with!