Find clarity in chaos
Overview
A brand as great as yours deserves great marketing. Grounded in results, Major Tom helps your ROI and ROAS blast off with planning and performance under one roof. With us, you’ll get strategic innovation as well as top-tier tactical execution.
That is why brands, including PepsiCo, SAP, DoorDash, and Criteo, partner with us.
Your Major Tom team is made up of some of the brightest minds from all corners of the web. And, the people are custom-picked to suit your organization’s needs.
By getting to know your brand inside and out, we can innovate on your behalf — it is why we favor long-term partnerships. Covering the full spectrum of strategy, marketing, development, and creative in New York, San Francisco, Vancouver, Toronto — and remotely — there’s a Major Tom team for you.
What clients say
Every review is verified through Goodfirms before it's published.
What reviewers mention most
“Major Tom was friendly, super knowledgeable and responsive—I'd work with them again.”
Just great—they are constantly updating themselves about the latest Google products and ads, so we didn't have to. Their descriptions of the ad changes + strategies associated with these changes made sense and were super valuable. I loved how accessible MT is for any questions we had.
“It has been my absolute pleasure to partner with Major Tom for the past 10+ years”
Whether you’re considering a new agency to partner with for your digital needs or you don’t yet know what is even possible, Major Tom is the full package, with professional connections, tools and technical abilities delivered with a caring (and patient) personal touch.
“Major Tom is easy to work with and offers the expertise we need. ”
I’ve been working with Major Tom as a trusted partner on our digital campaigns for quite a few years now. Our campaigns have been very successful, and they are great to work with. I can always count on them to provide valuable advice on the best channels to meet our objectives and how to work within our budgets and timelines.
“Satisfied Customer for over 20 Years, from Web Design/Development to our Online Advertising Strategy”
We have worked with Major Tom as our online advertising and web development agency for over 20 years. They are insightful, hard working and provide wonderful communication. Would recommend their services!
“Enjoyable experience in a space I didn't want to be an expert in”
We have been working with Major Tom for over 10 years and started with them when they called 6S. I think we have used every service from them from SEO, website design, online market, Chinese online marketing, Weibo, google analytics and more. I would highly recommend Major Tom as a one stop shop for medium to large businesses looking to expand their online presence. The project managers are great and their follow up / reporting is stronger than anything I’ve seen from companies looking to steer our business away.
“Would happily take our next project to Major Tom Agency”
Highly professional, detail oriented team who offer a wide range of digital and marketing services without compromising on quality. We've worked with Major Tom for close to 5 years and are very grateful for their role with our ongoing success.
“Top Notch”
Major Tom is an amazing company to work with. They are strategic, inclusive, innovative and constantly questioning the status quo. They genuinely want your organization to succeed and will do what it takes to make you stand out in a crowded and complex environment. I highly recommend them.
“Major Tom helped us with rebranding and we honestly couldn't be happier! Outstanding work! ”
Miles and the team at Major Tom have done outstanding work on redefining our brand by creating a new modern, stylized logo, graphics and tagline that we are extremely excited about. They're very easy to work with, always keeping it light, yet very focused and professional. They were able to distill our nebulous idea of who we are as a company and refine it into something eye catching and current. The new logo, wording and tagline they came up with hit all the marks for us, and everyone we show is wowed. Major Tom took "Ground Control" from the get go. :) They went above and beyond and we couldn't be happier!
“Exceptional service and outstanding results!”
Major Tom has managed our SEO and SEM efforts for many years with outstanding results! The team has been exceptional and they all know their stuff! Their expertise and optimization has allowed us to increase our conversion rates while reducing our lead costs. I would highly recommend working with them for your digital marketing needs!
“Always a Pleasure to Work With”
Whenever we have a major campaign we can rely on their expertise from start to finish. From initial strategy to final report everything is taken care of, delivered on time, and usually right on the KPI target.
“A Strong Strategic Partner”
Major Tom is a trusted advisor and partner and have been instrumental in the growth of our brand. They have a strong strategic and customer centric approach that aligns well with we value in a partnership.
“Great!”
Major Tom has an amazing team that is communicative, knowledgable and above all, genuine. It's been a great partnership so far!
“Great Digital Partners”
Wonderful partners for digital advertising. Their strategy aligns with larger business goals and they communicate regularly.
“Digital Marketing with Major Tom”
My team and I have have worked with Major Tom on a number of search and display advertising campaigns. Abdulah, Tina and team do a great job of listening to what we're trying to accomplish, who our demographic is and then creating a campaign around it using their expertise. We always receive timely updates, prompt answers to any questions. These are never "set it and forget it" campaigns - they are always checking in and optimizing as we go along. The team is knowledgeable and easy to work with. Highly recommend.
“Multi-Purpose Website Development”
I have been working with Major Tom for three years and the service is always five star worthy. In the first year their team helped us rebuild a very outdated website complete with SEO optimization. With several smaller ongoing website updates over the following two years, they have helped us service our B2B customers better, and provided an exceptional experience for our B2C customers. Major Tom continues to perform exceptionally, and I can highly recommend Major Tom with confidence.
Focus
How the team's effort is distributed across services.
Where their work concentrates - by industry, budget, and timeline.
Executive Interview
Please introduce your company and give a brief about your role within the company?
Mention the objectives or the parameters critical in determining the Digital Marketing Strategy for a client.
How does your company differentiate itself from the competition?
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
Please share some of the services that you offer for which clients approach you the most for?
What do you find to be some of the most key factors for running a successful agency in the field of Digital Marketing?
What are the key factors that you consider before deciding the cost of a project?
What kind of payment structure do you follow to bill your clients?
Where we are
Offices where Major Tom operates.
