Qualfon is a mission-driven BPO company and a global provider of contact center services and back-office processing. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps companies reduce costs and deliver superior customer experiences. Today, we have approximately 13,000 employees serving international brands across many industries, and strategic outsourcing locations span the United States, the Philippines, Guyana, and Mexico. Qualfon’s mission to “Be the Best BPO, Make People’s Lives Better” means we invest in our people and, in return, they take better care of you and your customers. Qualfon’s employee retention regularly exceeds the industry average, which creates a people-driven value chain: Our employees stay longer, providing you a higher quality service at a lower price.
Focus Areas
Service Focus
- BPO Services
- Digital Marketing
- Direct Marketing
Client Focus
- Small Business
- Large Business
- Medium Business
Industry Focus
- Business Services
- Healthcare & Medical
- Information Technology
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Trainer Mocked Me During Training
Review Summary
This training was being filmed for use for new employees in the future. If you want to be made fun of, even when you are truthful and the trainer has no idea, expect them to make a point to mock you in front of everyone.
What service was provided as part of the project?
BPO Services
What is it about the company that you appreciate the most?
Nothing they made fun of me in front of many of my fellow employees.
What was it about the company that you didn't like which they should do better?
Not mocking people in your training session may be a start.
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