Ratech

Ratech is a business process automation agency. We build AI agents, chatbots and voice agents, robotic process automation and HubSpot CRM integrations for service businesses in the US, Canada and Europe. Systems go live in weeks: 325 hours a year back for a concrete-cutting contractor.

Your team probably owns the software it needs already. The hours go into the manual layer between tools: copying data, chasing documents, rebuilding reports. We map that workflow with the people who run it and streamline it with the simplest system that works, inside the business systems you already run.

AI Agent Development
Agents answer and qualify leads on web chat, WhatsApp, Telegram and voice. Each one works from your knowledge base and hands off to your team with full context.

Robotic Process Automation
n8n workflows and custom code take over estimates, invoicing, document handling, research and reporting.

HubSpot and CRM Implementation
Two-way sync and automations in HubSpot, GoHighLevel, Pipedrive and ServiceFusion put data where your team already works.

AI Proof of Concept
Before you fund a full build, we test the idea on your data with a working prototype built in Claude Code.

How we work
1. Discovery and process mapping with your team.
2. Diagnosis: where the hours go and which fix pays back first.
3. A fixed scope for the workflow that costs you most.
4. Build and handover. Recent builds took 2 to 5 weeks, and the system and documentation stay yours.

Recent results
- 325 hours a year back and zero pricing errors for a concrete-cutting contractor
- 60 hours a month freed from invoice follow-up
- Call-center load cut by more than half for a municipal utility
- 11,000+ conversions tracked server-side for a healthcare advertiser
- A software company runs inbound sales with one person and an AI agent that handles about 90% of the work

Book a free process review: a 30-minute call where we map one workflow and tell you what is worth automating.