Rivenox - AI & eCommerce Specialists

Rivenox is a development and digital presence agency that specialises in e-commerce, omnichannel, and using AI to enhance customer journeys, brand discovery and conversion. We have successfully grown by employing industry-proven experts who provide immediate thought leadership and value to our partner brands.

Our services include e-commerce platform management - including BigCommerce, Shopify, WooCommerce, and Salesforce -, Big Data, AI Agent Development and App design and build, as well as our Professionals on Demand service enabling clients to get access to experts who have been there and done it. 

At the core of all our client partnerships is trust, and this has been central to us partnering with industry-leading brands and continues to fuel our expansion in the UK, European and Middle Eastern markets.

We are strong believers in giving back to our industry so as well as having a number of free clinics available to existing and new partners, we are always happy to share problem-solving and opinions with like-minded technology, ecommerce and AI enthusiasts.

UAE UAE
Dubai Silicon Oasis, DDP, Building A1, Dubai, Dubai 0000
$25 - $49/hr
10 - 49
2019

Why Rivenox?

  • Proven expertise backed by leading brands
  • We believe in partnerships, not contracts
  • We have worked with the worlds largest brands

Service Focus

Focus of Web Development
  • Wordpress - 100%
Focus of Mobile App Development
  • iOS - iPhone - 50%
  • Android - 50%
Focus of Artificial Intelligence
  • AI Agent Development - 100%
Focus of Digital Marketing
  • SEO Services - 20%
  • Content Marketing - 20%
  • Analytics Consulting - 20%
  • Conversion Rate Optimization - 20%
  • Generative Engine Optimization - 20%

Industry Focus

  • Consumer Products - 20%
  • Information Technology - 20%
  • Retail - 20%
  • E-commerce - 20%
  • Enterprise - 20%

Client Focus

50% Small Business
40% Medium Business
10% Large Business

AI Tools & Purpose

ChatGPT ChatGPT

Underlying AI platform for AI Agents

Claude Claude

Underlying AI platform for AI Agents

Gemini Gemini

Underlying AI platform for AI Agents

Detailed Reviews of Rivenox

5.0 1 Review
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Meesha Ansari
Meesha Ansari, Platform Director at Helpi Group Ltd
Posted 2 hours ago

From concept, through to design, build and launch Rivenox have been a great source of expertise

The Rivenox team from the very beginning have been very easy to deal with as they have a group of people who have worked in different industries and different sized companies so can draw on different references and don't turn up with a one size fits all mentality - which as a start-up Helpi Group doesn't need.

Secondly, they have been very good at sticking to their timelines which was essential to us as we were managing many different workstreams with the new platform launch so we need transparency with any issues or delays.

They were instrumental in the early days in starting out with designs based on best practice and how to navigate our customers through some complex sales journeys which was very useful to us to learn from.

Rivenox have also been very attentive with feedback and requested changes since the Helpi platform has been live and we now get real customer feedback which again speaks of their partnership approach.

What was the project name that you have worked with Rivenox?

Helpi Platform Build

What service was provided as part of the project?

Mobile App Development, Web Development, Artificial Intelligence

Describe your project in brief

We held a lengthy RFP process to find a partner we could trust in not only building our enterprise platform - which included two mobile apps, two websites and a backend administration platform but also a partner who could support us as we grow from a fresh start-up to hopefully a large market-leading company.

Rivenox really impressed us with a proposal that gave us opportunities to quickly launch into the market and grow our offering in parallel which is critical for a new company like us.

The Helpi platform and websites are now live and we still have the full support of the Rivenox team who now provide all support and maintenance services and we continue to work really well together in growing the Helpi Group offering as we continue to expand across the UK and beyond.

What is it about the company that you appreciate the most?

It felt easy - in the early days we had a clear concept of what we wanted the Helpi platform to do, however, when we started to get into the detail we had lots of open points we had never considered and Rivenox took a leading role in navigating my team through this. Even when we got things wrong any revisions were assessed in the context of adding value and not who was right or wrong, which again just made the process easier.

What was it about the company that you didn't like which they should do better?

Nothing so far - we built an entire platform which was a lot of effort between the teams in Helpi Group and Rivenox and we managed to do it in the right way. There was no blame culture when things didn't go quite right and no waving a contract around: it was all just pragmatic discussions and at the end when we launched we all felt we had done a major achievemet.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $50001 to $200000
  • Completed
  • E-commerce