Your Trusted Partner For Business Success

Who We Are ?? 
We are Telephonic, a fast-growing multilingual BPO
and contact center headquartered in Cairo, Egypt,
empowering businesses across 12 countries with
seamless, customer focused outsourcing solutions.
Since our founding in 2023, we’ve partnered with over
20 international brands across banking, retail, travel,
healthcare, telecom, and e-commerce, helping them
Through our multilingual teams and tech driven
operations, we’ve helped our partners delight more
than 1,200 of their own customers and achieve up to
40% growth in sales proving that great
customer experiences drive real business results.
At Telephonic, we don’t just manage customer
service , we transform it into a strategic advantage
that fuels sustainable growth.

Certifications/Compliance

ISO 9001:2015
ISO 27001
< $25/hr
50 - 249
2023

Service Focus

Focus of BPO Services
  • Customer Service - 30%
  • Virtual Assistant - 2%
  • Telemarketing - 10%
  • Medical Billing - 5%
  • Payment Processing - 10%
  • Technical Support - 5%
  • Back Office Services - 5%
  • Chat Services - 10%
  • Lead Generation - 10%
  • Email Support - 2%
  • Call Center Services - 10%
  • Medical Coding - 1%
Focus of Web Development
  • Wordpress - 25%
  • HTML - 25%
  • HTML5 - 25%
  • CSS - 25%
Focus of Software Development
  • Java - 10%
  • Javascript - 10%
  • C# - 10%
  • Python - 10%
  • .NET - 10%
  • C++ - 10%
  • C - 10%
  • ActionScript - 10%
  • Amazon API - 10%
  • Crypto++ - 10%
Focus of IT Services
  • Cyber Security - 10%
  • IT & Networking - 10%
  • Database Administration - 10%
  • Outsourcing - 10%
  • Network & System Administration - 10%
  • IT Consulting - 10%
  • VoIP - 10%
  • Data Recovery - 10%
  • MySQL - 10%
  • SQL - 10%
Focus of Digital Marketing
  • SEO Services - 10%
  • Content Marketing - 10%
  • Social Media Marketing - 10%
  • Mobile App Marketing - 10%
  • Email Marketing - 10%
  • Local Marketing - 10%
  • Branding - 10%
  • Market Research - 10%
  • Inbound Marketing - 10%
  • Search Engine Marketing - 10%

Telephonic For Call Center 's exceptional Direct Marketing services give clients a considerable advantage over the competition.

Industry Focus

  • Insurance - 40%
  • Real Estate - 20%
  • Banking - 20%
  • Oil & Energy - 20%

Client Focus

100% Small Business

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