Overview

About Thoughtful Automation

Take care of more business, automate the manual click-heavy work that slows you down. We build custom software automation in the areas that slow your team down the most, with at-your-service automation that helps you scale, fast. Your team has more than enough to do already. Automation opens the door to growth. Until now, automating your workflows was only accessible to the biggest companies in the world. Using our disruptive model, now all companies have access to the same digital workforce capabilities that the biggest players in the market do. We automate within tools you already use such as Salesforce, CentralReach, or RevolutionEHR.

 Our digital workers can log into any of your existing platforms, just like a human worker can – no migration or integration is necessary. Check out our website to learn more!

What clients say

Review Analytics of Thoughtful Automation

Every review is verified through Goodfirms before it's published.

4.72 Verified Reviews
Quality4.5
Schedule & Timing5.0
Communication4.5
Overall5.0
Review Summary
Summarized from 2 verified reviews · Updated August 2026
Thoughtful Automation's team is technically skilled and demonstrates strong communication throughout projects. Clients note the team works with enthusiasm and flexibility, treating assignments with dedicated effort as if they were their own work. Once project needs are clearly explained, the execution runs smoothly with minimal friction, allowing clients to step back with confidence.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Thoughtful Automation
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What reviewers mention most

Brian Mcullen , Manager at NDA Verified Review
Posted on Mar 7, 2023

The team is highly skilled and flexible and their potential to create something like this is really impressive.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Robotic Process Automation

Working with Thoughtful Automation was a great opportunity to excel and expand the business we are in. They really worked well on the idea and gave us exactly what we were looking for. Every meeting and discussion was a brainstorming session which was unexpected and really helpful. Working on multiple projects things at a time could have been a hassle but the team made sure I didn’t have to be available all the time, we had weekly meetings on updates after the introductory phase.

Marie Richardson , HR Manager at NDA Verified Review
Posted on Jan 9, 2023

Once you've explained your needs to them, you can essentially relax while they work to make things work.

Overall rating5.0
Quality4.0
Communication4.0
Schedule & Timing5.0
Bot Development

The team at Thoughtful Automation is highly potent, and each member of the team puts their best foot forward. Their experiences in the field have polished them to understand the client’s requirements so much better, which saved our time. The project manager made some really useful suggestions that were not just helpful but practically made the Project more resourceful. My experience working with Thoughtful Automation was very amazing, their work and technical understanding is incredible.

Focus

Service Focus of Thoughtful Automation

How the team's effort is distributed across services.

70%20%10%

Industries Focus

60%20%10%10%

Client Focus

Small Business10%
Medium Business80%
Large Business10%

Where we are

Locations (1)

Offices where Thoughtful Automation operates.

Headquarter
United States

United States

171 N Aberdeen St
Chicago, Illinois 60607