Trace and Circle

Even though chatbots have become an established and essential component of any online presence, the technology behind them is constantly evolving. 15 years ago Chatbots were powered by NLP pattern matching, 10 years ago, Machine Learning techniques were developed and most recently LLMs have become the primary platform for developing and delivering AI agents. Despite the array of new platforms and services, successfully developing, deploying and maintaining Chatbots remains a difficult task requiring expertise and detailed know-how. With over 30 cumulative years experience of delivering successful Chatbots to the world’s leading brands, Trace and Circle offer a number of Conversational AI services to streamline, automate and improve your deployments, regardless of platform.