People & Technology

PT Transcosmos Indonesia is a joint-venture company between Transcosmos inc and CBN (member of Salim Group) transcosmos inc. reached a basic agreement pertaining to establishment of the joint venture company with CBN (member of Salim Group) on June 2013. PT transcosmos Indonesia offer integrated call center services such as Call Center, Social Media Management, Voice Of Customer Analysis, Digital Marketing and eCommerce Solution that supported by the know-how accumulated by transcosmos through its 45+ years’ experience in the Asian region markets such as Japan, China, and South Korea. transcosmos started business in 1966 as a pioneer in the information processing outsourcing business in Japan. Since then it has combined superior “human resources” with the most up-to-date “technological” capabilities to enhance the competitive strength of its corporate clients by providing them with high value added and superior services.

Indonesia Indonesia
RDTX Tower Lantai 7, Jalan Professor Doktor Satrio Kav.E4 No.6, Setiabudi, Kuningan Timur, RT.5/RW.2, Kuningan, Kuningan Tim., Setia Budi, Kota, Jakarta, Jakarta 12950
NA
1,000 - 9,999
2013

Service Focus

Focus of BPO Services
  • Customer Service - 25%
  • Telemarketing - 25%
  • Back Office Services - 25%
  • Chat Services - 25%
Focus of Big Data & BI
  • Data Analytics - 100%
Focus of Digital Marketing
  • SEO Services - 25%
  • Content Marketing - 25%
  • Social Media Marketing - 25%
  • PPC - 25%

Industry Focus

  • Advertising & Marketing - 20%
  • Business Services - 20%
  • Financial & Payments - 20%
  • Healthcare & Medical - 20%
  • Information Technology - 20%

Client Focus

80% Small Business
20% Medium Business

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