Trident Software Sàrl

8Move All-in-One Order & Delivery Platform

Clients order. Drivers deliver. You stay in control. 

The end-to-end platform streamlines the entire order and delivery process. Orders are captured effortlessly via QR codes and NFC readers, then instantly routed to the delivery system. Based on the selected delivery time slots and dates, optimized routes are automatically generated for drivers.

Each delivery is verified with proof of delivery, such as a digital signature, ensuring accurate, on-time fulfillment with zero manual errors.

1. Seamless QR/NFC Integration

   • Ensuring fast and reliable reading across various devices and environments

   • Handling offline mode and sync issues

2. Real-Time Order Sync

   • Ensuring that orders move instantly and reliably from point-of-sale to the delivery system

   • Handling latency and system load under peak traffic

3. Dynamic Route Optimization

   • Creating accurate delivery routes based on time slots, distance, and traffic

   • Updating routes in real time in case of delays or order changes

4. Proof of Delivery Integration

   • Securely capturing and storing digital signatures, photos, or timestamps

   • Ensuring legal compliance and data privacy

Trident Software created a tailored e-commerce platform for a fashion brand, designed to cater to both B2B and B2C customers. This comprehensive solution provides a seamless shopping experience, allowing businesses and individual consumers to easily browse, purchase, and manage their orders.

Key Features:

• Multi-Channel Integration: Combines B2B and B2C functionalities, serving both wholesale clients and end consumers.
• Advanced Search System: Allows users to quickly find products through filters like brand, category, price, and more.
• Flexible Pricing: Supports dynamic pricing strategies, customizable discounts, and promotions.
• Comprehensive Cart Management: Offers functionalities such as multi-cart creation, delivery date selection, and real-time stock updates.
• Efficient Order Management: Includes features like order tracking, automated invoicing, returns management, and real-time notifications.
• Multi-Language and Multi-Currency: Enables global reach with language support and currency conversions.
• Integration with External Systems: Seamlessly integrates with CRM, accounting, and payment gateways to streamline operations.
• User-Friendly Design: Designed with intuitive navigation, ensuring a smooth user experience for both customers and retailers.

WaterTDS is an innovative startup delivering IoT-driven solutions for monitoring water quality and consumption. Initially designed for households, the product evolved to cater to commercial enterprises, emphasizing agility, scalability, and user feedback.

Our Role
We partnered with WaterTDS to transform their concept into a market-ready product, developing an MVP and a comprehensive ecosystem that includes:

• TDS Bot: IoT device measuring water quality, volume, and temperature, with predictive maintenance via machine learning.
• Data Infrastructure: AWS IoT Core for real-time data processing and BackOffice systems for analytics, notifications, and business logic.
• Mobile Applications:
  • End-User App: Provides real-time water quality data, usage insights, and alerts for households and businesses.
  • Service Engineer App: Facilitates system maintenance, including diagnostics, service requests, and issue resolution.
• Web Applications: BackOffice systems with CRM capabilities for distributors, service teams, and contractors, enabling device management and user support.
• Corporate Website: Features equipment sales, service management, real-time stats, and payment capabilities.

Achievements

• Global Partnerships: Collaborations with Google Campus São Paulo, Starbucks, and McDonald’s.
• Scalable Solutions: Enabled deployment for large-scale commercial clients and seamless device integrations.

Why Choose Us
Our expertise in IoT development, agile methodologies, and end-to-end product delivery ensured WaterTDS could meet market demands while scaling globally.

You can learn more about this project on our blog: WaterTDS Startup Journey

8Move was deployed in the City of Kharkiv as a modern digital platform to streamline the management of municipal services and citizen requests. The system was designed to replace fragmented, paper-based processes with a real-time, fully digital solution that connects residents, municipal departments, and service contractors in one unified ecosystem. 

The platform is now a central hub for receiving, assigning, tracking, and reporting on thousands of service requests: from potholes and broken lighting to sanitation, landscaping, and emergency responses. 

8Move helps cities modernize how they handle public service requests. It replaces slow, manual processes with a real-time digital platform that connects citizens, departments, and contractors. 

Key Benefits: 

• 📲 Faster response to citizen issues 

• 📍 Live tracking of tasks and crews 

• 📈 Data-driven decisions with performance insights 

• 🔁 One system for all departments 

• ✅ More transparency and citizen trust 

• 💶 Lower costs through better coordination 

8Move makes public services faster, smarter, and fully accountable. 

How 8Move Works 

🧑‍💻 1. A Citizen Submits a Request (Mobile App) 

Residents can report issues (e.g., broken streetlight, fallen tree, open manhole) using the 8Move mobile app: 

• They take a photo of the issue 

• Add a short description 

• The app automatically attaches the GPS location 

• The request is submitted in seconds 

Requests can also be submitted by municipal staff, police, or other agencies. 

🧭 2. The System Automatically Assigns the Task 

Once submitted, the platform: 

• Identifies the correct department or contractor based on the problem type and location 

• Assigns the request to the appropriate regional branch or field team 

• Dispatches the task to the mobile app of the responsible crew 

📦 3. Field Team Completes the Task 

The assigned team receives the task in their 8Move mobile app: 

• They navigate to the location 

• Take before and after photos 

• Mark the task as completed 

• Add optional notes (e.g., parts used, time spent) 

🛰️ 4. Status Is Updated in Real-Time 

• Citizens are notified via SMS, email, or in-app alert 

• The request appears updated on a live online map 

• Optional: automated update is posted to social media for public transparency 

📊 5. Administrators Monitor Everything 

City administrators and department heads use a web dashboard to: 

• View incoming and completed requests 

• Track key performance indicators (KPIs) 

• Monitor contractor performance 

• Export reports for strategic planning or audits 

This system ensures that no request is lost, responses are measurable, and cities can prove their efficiency, transparency, and commitment to citizens. 

European cities face growing pressure to modernize service delivery, improve citizen trust, and manage resources efficiently. 
8Move provides a field-proven, scalable, and secure platform to do exactly that—while enabling transparency, automation, and measurable results. 

Whether for sanitation, infrastructure, social services, or public safety, 8Move turns every request into a traceable, actionable task—visible from submission to resolution.