Overview

About UTOR - QA services and Software Testing company

  • Get more from outsourced QA services – keep your software testing under control

UTOR is an easily managed Software Testing company that helps growing product and development agile teams to implement their business ideas.

We extend your in-house QA capabilities, automate where possible, bring in the right testing tools, set up mature QA processes, and save your time and money in the long run.

You want skilled quality assurance resources, a mature testing process, and a product that satisfies customers. We've got the expertise, infrastructure, and people to get you all of that. By outsourcing QA to UTOR you don't only cut costs. You achieve better business outcomes.

We cover the full-cycle software testing process from creating test documentation to test execution and ongoing quality control.

📍 We solve your software testing challenges:

  • Build a remote QA department
  • Control your app's quality
  • Augment your team with needed resources
  • Optimize your existing QA process
  • Launch a project to production without major issues while respecting your deadlines
  • Set up a mature QA process
  • Find all critical software issues
  • Reduce administrative expenses
  • Raise customer satisfaction

Book a call with us, to discuss your request:

https://harmonizely.com/smaglyuk-sergey/project-discussion

What clients say

Review Analytics of UTOR - QA services and Software Testing company

Every review is verified through Goodfirms before it's published.

4.922 Verified Reviews
Quality4.9
Schedule & Timing4.9
Communication4.9
Overall4.9
Review Summary
Summarized from 22 verified reviews · Updated August 2026
UTOR is recognized for delivering high-quality QA and testing services with a professional, collaborative approach. Clients consistently praise the team's technical expertise in manual and automation testing, their ability to understand business needs, and their responsiveness to requests. The company is noted for thorough work that catches edge cases, timely delivery, and friendly, personalized communication. Service quality, cost-effectiveness, and willingness to go beyond expectations are recurring strengths cited across engagements.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of UTOR - QA services and Software Testing company
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What reviewers mention most

Dom Huxley
Dom Huxley, Managing Director at HuxleyVerified Review
Posted on Oct 4, 2022

Very friendly, skilled, capable and experienced QA team able to collaborate seamlessly.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing ServicesMaintenance & Support

UTOR communicate very clearly and responsively, and provide dedicated points of contact for the key areas of interaction with their team. They provided us with a clear roadmap to follow that was based around our needs, and where they couldn't meet any part of the requirement of that roadmap, they identified how we could potentially service elsewhere. Their knowledge of QA processes is extensive and their experience in similar to ours ours has added a lot of value to our own team and processes.

Michael Kelly
Michael Kelly, CEO & Founder at Regenerative by CommunityVerified Review
Posted on Feb 7, 2022

Delivered above and beyond my expectations, I look forward to our next engagement

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

Artem and team listened to my needs, led me through the process, and over-delivered on every promise. I look forward to working with them again.

Kyle Kelley
Kyle Kelley, Chief Executive Officer at Digital Solutions DEV LLCVerified Review
Posted on Feb 4, 2022

They provided great work and fast turn around! Highly Recommend

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

Hello, I was in search of a great QA Engineering team that can help my software development process improve overall. I interviewed UTOR and several others and they stood out they were the most professional. I received great advice and consultation for improvements that can be made per our QA process. Highly recommend working with them and I will be back!

Christine Desrosiers
Christine Desrosiers, Customer Success Lead at KetchVerified Review
Posted on Dec 7, 2021

UTOR provided us with a fast and thorough audit of QA processes and procedures.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

We are in the process of building out our QA processes. UTOR's fast and thorough audit of our current state was incredibly valuable in helping us get a sense of where to start and where we need to go. We are still developing our plan of action, and are finding the deck UTOR provided to be a valuable reference.

Jonah Kingery
Jonah Kingery, Technical Product Manager at at Inteligems™Verified Review
Posted on Dec 3, 2021

Very helpful in a time where we weren’t sure what our problems were or how to solve them

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

It was very helpful to have this audit process at the beginning of our contract because we knew we had some problems to solve on the testing side but not what they were or how to solve them. If we had just started hiring testers and giving them work to do I wouldn’t have been sure what our overall plan was. But assessing our workflow and urging us to get this documentation together and what our problems could be was very helpful, along with summarizing all of the findings in a nice presentation.

Artem Abashev
Artem Abashev, Lead Software Developer at DevalentVerified Review
Posted on May 7, 2020

QA process on Advertising Media Web application from scratch.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

Tell us all about your experience: Our goal was to build a proper pre-release regression flow on our Web platform. So we needed somebody to develop a framework to automate regression testing. Also we needed creating the testing documentation. Everything we agreed with the UTOR team at the start was made in life by their high-skilled QA Engineers. 1. The regression test plan was created by QA Analyst. So we have initial QA documentation on our product. Good beginning the way to proper QA process. 2. Bug Report was made by QA Analyst and bugs were fixed by our dev team. It allowed our users to avoid catching bugs and made them happier. 3. Automation E2E Framework was developed. We have the scalable Automation solution for exactly what we need. So our releases will be faster and we can scale the solution when the product grows. Highly recommend UTOR QA Engineers for cooperation!

Subroto Sanyal
Subroto Sanyal, Head Of Engineering at Automation Hero, IncVerified Review
Posted on Jan 17, 2020

QA Automation Engineers for AI Web Application

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

UTOR provided us strong Senior Automation QA Engineers and after the interview, we decided to go ahead with them cause Engineers met our expectations on 100%. We use Scrum on projects so the development process was divided into sprints average 2 weeks on each. Every day UTOR QA Engineers participated in daily stand-ups as well as sprint-planning and QA sync meetings. They worked as a part of our team with fully engaging in the project. They also take part in general cross-team demos.

Eamon O'Callaghan
Eamon O'Callaghan, Director of Systems Development at Namaste TechnologiesVerified Review
Posted on Oct 10, 2019

Performance testing of Web Application

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

UTOR provided professional QA testing services to us. Their QA engineer was very enthusiastic and met our expectations. She successfully completed performance testing for our web app using a GraphQl tool. The team support from the UTOR side was great. I would strongly recommend UTOR for outsourced QA testing.

Vadim Marusin
Vadim Marusin, Managing Broker at EstateBlock Realty by EstateBlock.comVerified Review
Posted on Sep 10, 2019

QA Testing of Real Estate Marketplace App

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

UTOR provided professional QA testing services to assess an iOS mobile app for a real estate-focused search engine. The team focused specifically on the UX and ensuring the product wouldn’t crash upon use.

Klim Zhuravlov-Uzefovych
Klim Zhuravlov-UzefovychVerified Review
Posted on Sep 6, 2019

Director of business development

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

2 UTORs QA engineers joined our dev team and during next 6 months they set up a QA process and filed a massive scope fo tickets with improvements\recommendations and issues. It was a profitable outcome and impact on our project!

Alex Stepanov
Alex StepanovVerified Review
Posted on Aug 14, 2019

Regression testing of an iOS app

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

Excellent team, very reliable professionals. The work was done in terms and of an excellent quality! We had a product on pre-release stage which wasn’t tested properly during development. The first reason for us is to be sure that our product is of high quality that’s why we decided to outsource this stage to UTOR. We wanted them to do next: - Regression testing - Functional testing - UI testing - Compatibility testing

Matthew Salt
Matthew Salt, Director at Matt Salt ConsultingVerified Review
Posted on Jun 12, 2019

Sergey and the team

Overall rating4.0
Quality4.0
Communication4.0
Schedule & Timing4.0
Testing Services

I used Sergey and the teams service for our rapid testing support of WordPress and Shopify websites, the team we're always super quick and efficient, often completing testing at short notice and tight budgets. There reports are detailed and useful in diagnosing final bugs.

Pavel Panov
Pavel PanovVerified Review
Posted on Apr 26, 2019

Manual and automation testing of a web platform for a product company

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

They are super flexible. I like it. Easily managed, fast response, quality and structured communication. That’s their power! We have a development team without QA engineers. So, we wanted to be sure that our product is of high quality and decided to find a partner who could cover all QA & Testing activities to join the team (Test Strategy/ Functional testing/ UI testing/ compatibility testing/ security and performance). To put it shortly, we requested the following: Manual testing of all the old and new features: - Regression test cases - Automate Regression testing - Security and Performance testing UTOR provided us with 4 QA engineers: - Manual tester - Ihor - Security engineer - Yan - Performance engineer - Artem - Automation engineer - Andrew I found UTOR via Google. Checked their profiles with feedback, and they were really good and impressed me. I decided to contact CEO Sergey Smaglyuk via email, and we had a call, where he explained to me all the possible types of cooperations, flow, etc. Recommend you to work with UTOR!

Volo Maslow
Volo Maslow, Co-founder & Managing Partner, CTO at FUTUROVerified Review
Posted on Mar 29, 2019

High quality of customer service, very professional team

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

I'm very happy that we choose UTOR as our QA Partner, we had two projects done - and we are very satisfied with their quality, timing, and professionalism. Guys know how to get an appropriate professional to project with a short period of time! Thank you so much for your value, UTOR.

Artem Loktionov
Artem Loktionov, PM at AlterplayVerified Review
Posted on Jan 7, 2019

From now Testing and QA associated in my mind with UTOR. Good job!

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Testing Services

It's a big pleasure to work with UTOR QAs. They are professional and easy to work with. All goals which we placed were gained with UTOR help. We handled all tasks in deadlines and made a release without issues.

Focus

Service Focus of UTOR - QA services and Software Testing company

How the team's effort is distributed across services.

100%

Industries Focus

15%15%15%10%10%10%5%5%5%

Client Focus

Small Business80%
Medium Business20%
Selected Work

Client Portfolio of UTOR - QA services and Software Testing company

Where their work concentrates - by industry, budget, and timeline.

Project Industry

Healthcare8%
Banking8%
Education8%
eCommerce33%
Transportation & Logistics8%
Travel8%
Business Services8%
Startups8%
Productivity8%
Major industry focus
eCommerce

Project Cost

$10001 to $5000050%
$0 to $1000033%
$50001 to $1000008%
$100001 to $5000008%
Common project cost
$10001 to $50000

Project Timeline

1 to 25 Weeks17%
26 to 50 Weeks25%
51 to 100 Weeks58%
Typical timeline
51 to 100 Weeks

Portfolios: 12

Where we are

Locations (1)

Offices where UTOR - QA services and Software Testing company operates.

Headquarter
Estonia

Estonia

Rotermanni 6
Tallinn, Harju 10111