WEZOM

WEZOM team was born in 1999 in Ukraine. In twenty-three years, we have grown from a small web studio of three people to an international holding company with offices in the US, Germany, and Poland. Today, approximately 300 full-time professionals work at WEZOM. We digitalize businesses and create custom products for logistics automation, the oil & gas industry, eCommerce, FinTech, and others. Our clients are large companies that want to break away from other people's technologies and become stronger by investing in their own software.

To sum it up, WEZOM is my life's work; we've built this business from the ground up and have been developing it for over two decades. I am the owner of the company and I hold the position of CEO. All strategic decisions that determine the fate of WEZOM are my responsibility.

WEZOM originated in 1999 as a common hobby of four young programmers; I was 21 years old, and my friends and I were interested in web development and found it very promising. So, we rented a studio apartment, bought some books, and began to study technology. At that time, we had only one computer for three people and a modem with internet access. But the first site we made in a couple of months, and we received $100 for it. Over time, our hobby turned into a fast-growing business, and we began to move from web development to more complex products. In 2016, WEZOM completed 132 projects and showed a 300% growth rate. We were already working with 30-40 clients at a time and had begun to expand into the US and European markets.

We see ourselves as a service company that develops unique products to meet customer needs. Our clients are prospective and large companies from the real sector who do not want to depend on IT giants or cloud software technologies. Their strategic choice is to develop their own technologies. Why do businesses migrate to their own digital ecosystems?

 I see the reasons as follows:

• it is a move away from buying licenses and SaaS payments;
• it is the ability to provide cybersecurity and proper protection of their data;
• it is independence from other people's platforms, which can dramatically change their policies, or even shut down suddenly;
• it is a way to get the most out of investments in "digital", to get the most valuable tools tailored specifically for a particular business.

We close these customers' needs by offering them flexible, customized development with an experienced team. Our business model is effective because clients get a high-end digital product at their disposal—we are talking about intellectual property rights. This offer is almost unparalleled in the market because many companies in the real sector today are forming IT departments from scratch in order to obtain such a product. They make all the possible "rookie mistakes" in their development, which affects the budget and timeline, and damages the quality of the product.

Many development teams today offer businesses digitalization opportunities, but WEZOM stands out against their backdrop with a number of advantages:

• 23 years on the market, more than 450 implemented projects, a team with a unique experience;
• Successful experience in developing products for the real sector: cases in the logistics industry, retail, eCommerce, Fintech, InsurTech, and other niches;
• A proven nine-step development process that always delivers results;
• The best business analysts who are ready to conduct a comprehensive analysis of the market niche and offer the client a concept of a truly effective product;
• Maximum client orientation—we easily make reasonable compromises, provide complete transparency, and 24/7 project communication;
• Emphasis on quality control: we test products in several stages even before release, while promptly eliminating any technical problems during the warranty period.

Most of our portfolio is in logistics,oil&gas, B2B/B2C eCommerce, retail, Real Estate, and InsurTech/FinTech solutions. In recent years, products for logistics and supply chain optimization (TMS, WMS) have become especially in demand.

From the very beginning, we have strived to build communication with clients correctly: it is important to understand in every detail how the client understands the task of development, and how he imagines the success of the project. The team will give the client exactly what he wants—a working and the most useful product. To ensure this, we take an iterative approach and rely on feedback from the client at all stages of development. We also actively involve our own experts in the project—managers, business analysts, and designers. Their experience and product suggestions are extremely valuable. Our partners trust us because we work in a meaningful way. For us, it is not the release of the product itself that matters, but the impact of this product on the client's business performance.

We assign a personal manager to each of our clients, who will stay in touch 24/7 and promptly solve any development issues. As a matter of principle, we make sure that our specialists answer your questions every day and solve any technical problems without delay. This approach eliminates any misunderstandings due to a lack of communication and working in different time zones.

Most of the time, we work with Time & Materials - that is, the client pays directly for the hours of work of the specialists involved in the project. The TM model allows us to not get hung up on the terms of reference and to adjust the direction of development "on the fly" in each new sprint, taking into account new information. This flexibility is very important when creating complex custom products, which our developers usually have to deal with. At the same time, TM allows clients to save a lot of money, as the price tag does not include amortization of risks - only development fees. This does not mean that we don't work according to the Fixed Price model, or according to the payment per stage scheme. As practice shows, long-distance cooperation can include elements of different payment models - we form an individual approach for each of our partners.

We consider each project individually - taking into account its technical complexity, development prospects, and opportunities for long-term partnerships. Sometimes, small MVP projects with a minimal budget give a start to large-scale development.

We see ourselves as one of the leaders in the market of integrated IT services in the U.S. and Europe. We also have strategic plans to launch our own product.