ZAAG SYSTEMS

5.0 18 Reviews

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Best Software Development Outsourcing Company

ZAAG SYSTEMS is a trusted software development company specializing in custom software development, mobile app development, and eCommerce solutions tailored for small and medium-sized enterprises (SMEs), Startups and Entrepreneurs. We provide cost-effective and scalable digital solutions that empower SMEs, Startups and Entrepreneurs to compete in a dynamic business environment.

Bangladesh

Level-5, House 5, Road-12, Sector-01, Uttara, Dhaka, Dhaka 1230

+8801711507877

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Service Focus

Focus of Web Development

Wordpress - 100%

Focus of Mobile App Development

iOS - iPhone - 10%
Android - 20%
iOS - iPad - 10%
Hybrid - 20%
Flutter - 20%
React Native - 20%

Focus of Software Development

Java - 10%
PHP - 15%
Javascript - 15%
AngularJS - 10%
Python - 10%
Node.js - 15%
Laravel - 10%
ReactJS - 15%

Industry Focus

E-commerce - 15%
Startups - 15%
Business Services - 10%
Consumer Products - 10%
Education - 10%
Information Technology - 10%
Designing - 10%
Transportation & Logistics - 10%
Enterprise - 10%

Client Focus

80% Small Business

20% Medium Business

Review Analytics of ZAAG SYSTEMS

18
Total Reviews

5.0/5
Overall Rating

0
Recent Reviews

What Users Say

Working with ZAAG Systems Limited was seamless, professional, and exceeded our expectations.

Taylor Stanton , Director Communications and Marketing at Gradient Learning at Gradient Learning

ZAAG Systems Limited delivered a sleek, user-friendly design that exceeded our expectations.

Shaun Cheetham , Co-Founder at Accredify at Accredify

ZAAG Systems delivered a seamless, professional, and results-driven web development experience.

Ammar K , Founder at W1TTY at W1TTY

ZAAG’s experts became an extension of our team—professional, reliable, and highly skilled.

Andre krmic , Director at Morrison Foerster at Morrison Foerster

ZAAG provided top-notch talent and seamless collaboration for our EdTech project.

Sally Townsend , Director at Corinium Training Limited at Corinium Training Limited

What Users Like The Most

ZAAG Systems prides itself on providing global business solutions. Clients can rely on them for comprehensive support, from proposal design to development, testing, deployment, and implementation.
Zaag Systems Limited's standout qualities include their impressive blend of expertise and collaboration. Their profound understanding of project requirements, creative design skills, and transparent communication were noteworthy. Their adaptability, dedication to exceeding expectations, and willingness to work closely set them apart as an exceptional partner.
Working with ZAAG Systems Limited was a seamless and professional experience—they truly listened, collaborated closely, and brought our vision to life with exceptional care and precision.

What Users Like The Least

While ZAAG Systems excels in many aspects, there is always room for improvement in any organization. It would be beneficial for them to continually assess and enhance their service offerings to stay ahead in the dynamic field of software development.
During my experience with Zaag Systems Limited, it was a significantly impact the overall positive experience and the successful outcome of the project.
To be completely honest, there wasn’t anything significant we disliked about working with ZAAG Systems Limited. If anything, their high standards sometimes meant the process took a bit longer to perfect details, but that was a small trade-off for the excellent quality we received in the end.

Detailed Reviews of ZAAG SYSTEMS

5.0 18 Reviews

Taylor Stanton, Director Communications and Marketing at Gradient Learning

Posted 7 months ago

Working with ZAAG Systems Limited was seamless, professional, and exceeded our expectations.

Our experience with ZAAG Systems Limited was exceptional. From the initial consultation to the final deployment, their team was highly professional, responsive, and dedicated to delivering a solution that met all our expectations. They developed a robust Educational Management System tailored to our specific needs, ensuring smooth functionality for student enrollment, course scheduling, and performance tracking. Communication throughout the project was clear, timely, and proactive, which made the entire process stress-free. The quality of their work, attention to detail, and commitment to deadlines truly impressed us. We are extremely satisfied with the outcome and look forward to collaborating with them again in the future.

What was the project name that you have worked with ZAAG SYSTEMS?

Custom Educational Management Software Development

What service was provided as part of the project?

Software Development, E-commerce Development, IT Services

Describe your project in brief

Our project involved developing a custom Educational Management System to streamline student enrollment, course scheduling, fee management, and performance tracking. We needed a scalable, user-friendly solution that could integrate with our existing tools while improving administrative efficiency and enhancing the overall experience for students, teachers, and parents.

What is it about the company that you appreciate the most?

What I liked the most about ZAAG Systems Limited was their ability to fully understand our requirements and translate them into a practical, user-friendly solution. Their clear communication, proactive approach, and willingness to provide valuable suggestions made the process smooth and stress-free. They didn’t just build what we asked for they went above and beyond to deliver a scalable, future-ready platform tailored to our educational needs.

What was it about the company that you didn't like which they should do better?

Honestly, there was nothing significant to dislike about ZAAG Systems Limited. Their team maintained excellent communication, met deadlines, and delivered a high-quality solution. If I had to point out anything, it would be that the project could have benefited from even more post-launch training sessions—but overall, this did not affect the success of the project.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$0 to $10000
In Progress
Education

Shaun Cheetham, Co-Founder at Accredify

Posted 7 months ago

ZAAG Systems Limited delivered a sleek, user-friendly design that exceeded our expectations.

Our overall experience with ZAAG Systems Limited was outstanding. From the very beginning, their team demonstrated a deep understanding of UI/UX principles and took the time to truly understand our business goals. Communication was seamless throughout the project, with regular updates, quick responses, and a collaborative approach that made the entire process smooth and efficient. The final designs were not only visually impressive but also strategically crafted to enhance usability and engagement. They paid close attention to detail, ensuring consistency across every screen and interaction. Thanks to ZAAG, our platform now looks more professional, feels more intuitive, and has received great feedback from users. We couldn’t have asked for a better partner for our web design needs.

What was the project name that you have worked with ZAAG SYSTEMS?

UI/UX redesign for our IT services platform

What service was provided as part of the project?

Software Development, E-commerce Development, IT Services

Describe your project in brief

We hired ZAAG Systems Limited to revamp the user interface and overall user experience of our IT services platform. The goal was to create a modern, intuitive, and responsive design that would improve user engagement and make navigation seamless across both desktop and mobile devices. ZAAG’s team handled everything from wireframing and prototyping to final design delivery, all while aligning perfectly with our brand identity and technical requirements

What is it about the company that you appreciate the most?

What we liked most about ZAAG Systems Limited was their ability to combine creative design with a clear focus on user experience. They didn’t just make the platform look good, they made it work better for our users. Their proactive communication, attention to detail, and willingness to iterate based on feedback made the collaboration smooth and truly effective.

What was it about the company that you didn't like which they should do better?

Honestly, there wasn’t much to dislike. If anything, we would’ve appreciated slightly faster turnaround times during the revision phase, but even that was handled professionally and with clear communication. Overall, the experience was highly positive.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000
Completed
Information Technology

Ammar K, Founder at W1TTY

Posted 7 months ago

ZAAG Systems delivered a seamless, professional, and results-driven web development experience.

Our experience with ZAAG Systems Limited was outstanding. They were professional, communicative, and attentive to our needs, delivering a high-quality, user-friendly website that truly reflected our brand.

What was the project name that you have worked with ZAAG SYSTEMS?

Custom Web Development for IT Solutions Firm

What service was provided as part of the project?

Web Development

Describe your project in brief

We partnered with ZAAG Systems Limited to develop a custom web platform for our IT solutions business. The goal was to build a fast, user-friendly, and scalable website that could showcase our services, handle client inquiries efficiently, and support future integrations like a client portal and analytics tools. The project involved end-to-end development from UI/UX design and front-end development to backend functionality and responsive optimisation. We needed a partner who could understand our industry and translate our vision into a high-performing digital product, and ZAAG delivered exactly that.

What is it about the company that you appreciate the most?

Working with ZAAG Systems Limited was a seamless and professional experience—they truly listened, collaborated closely, and brought our vision to life with exceptional care and precision.

What was it about the company that you didn't like which they should do better?

To be completely honest, there wasn’t anything significant we disliked about working with ZAAG Systems Limited. If anything, their high standards sometimes meant the process took a bit longer to perfect details, but that was a small trade-off for the excellent quality we received in the end.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000
Completed
Information Technology

Sally Townsend, Director at Corinium Training Limited

Posted 8 months ago

ZAAG provided top-notch talent and seamless collaboration for our EdTech project.

Working with ZAAG Systems Limited has been a genuinely great experience. We needed extra hands for our education platform, and their team stepped in with exactly the right mix of talent and professionalism. From the very beginning, they took the time to understand what we were trying to achieve and matched us with developers who really fit our needs.

What stood out the most was how smoothly everything went. The developers felt like an extension of our own team they communicated well, hit deadlines, and were always willing to go the extra mile when needed. It wasn’t just about coding; they truly cared about the success of our project.

Thanks to ZAAG, we were able to move faster, deliver more, and maintain high quality throughout. I’d happily recommend them to anyone in the education space looking for dependable, skilled support.

What was the project name that you have worked with ZAAG SYSTEMS?

Remote Staffing for EdTech Project

What service was provided as part of the project?

IT Services

Describe your project in brief

We needed skilled developers to support our education platform. ZAAG Systems Limited provided experienced professionals through their staff augmentation service. Their team integrated seamlessly with ours, contributing to frontend and backend development, ensuring timely delivery, and enhancing overall platform performance.

What is it about the company that you appreciate the most?

What I liked most about ZAAG Systems Limited was their ability to quickly understand our project needs and provide highly skilled developers who felt like a natural extension of our team. Their communication was clear, their commitment was genuine, and they truly went above and beyond to ensure our success.

What was it about the company that you didn't like which they should do better?

Honestly, there wasn’t much to dislike. If I had to mention something, I’d say there were a couple of minor timezone overlaps that required some scheduling flexibility early on — but ZAAG’s team was quick to adjust, and it never affected the progress or quality of the work.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000
Completed
Education

Andre krmic, Director at Morrison Foerster

Posted 8 months ago

ZAAG’s experts became an extension of our team—professional, reliable, and highly skilled.

Working with ZAAG Systems Limited has been a game-changer for our law practice. They took the time to understand our specific staffing needs and legal tech environment, then matched us with professionals who fit perfectly. The onboarding process was smooth, and communication was transparent throughout. Their team members were proactive, knowledgeable, and helped us meet tight deadlines without sacrificing quality. Thanks to ZAAG, we gained flexibility and scale quickly, enabling us to improve our IT infrastructure and support better client services. I highly recommend ZAAG for any law firm looking for reliable and skilled staff augmentation.

What was the project name that you have worked with ZAAG SYSTEMS?

Staff Augmentation for Law Practice IT Team

What service was provided as part of the project?

IT Services

Describe your project in brief

We partnered with ZAAG Systems Limited to augment our in-house IT team with skilled professionals who understand the unique challenges of the legal industry. Our goal was to quickly scale our technology capabilities without compromising quality or compliance. ZAAG provided experienced staff who seamlessly integrated with our existing team and helped accelerate critical projects.

What is it about the company that you appreciate the most?

Their deep understanding of the legal industry and ability to provide staff who seamlessly fit our culture and technical needs.

What was it about the company that you didn't like which they should do better?

There was really nothing significant; minor scheduling adjustments were handled promptly with clear communication.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000
Completed
Legal & Compliance

chirage patel, Managing Director at Castlight Health

Posted 8 months ago

Zaag Systems delivered fast, reliable IT solutions that boosted our e-commerce performance.

Working with Zaag Systems Limited has been a transformative experience for our e-commerce business, as their highly skilled and professional team provided a comprehensive range of IT services tailored specifically to our industry, from backend development and server optimization to cybersecurity enhancements and seamless integration of payment gateways, all of which significantly improved our website’s speed, security, and overall user experience; their proactive communication and responsive support throughout the project ensured that any challenges were swiftly addressed, resulting in minimal downtime and enhanced operational efficiency, which ultimately led to increased customer satisfaction, higher conversion rates, and better inventory management, making Zaag Systems Limited not just a service provider but a reliable and strategic partner dedicated to our ongoing success in a competitive online marketplace.

What was the project name that you have worked with ZAAG SYSTEMS?

Custom E-commerce Platform Optimization and IT Support Servi

What service was provided as part of the project?

E-commerce Development, IT Services

Describe your project in brief

Certainly! Here's a positive client-style response to the question **"Describe your project"**:

---

We approached **Zaag Systems Limited** to help us optimize and scale our e-commerce platform. The project involved a complete audit and overhaul of our existing IT infrastructure, backend development enhancements, server optimization, and integration of secure payment gateways. They also implemented advanced analytics and inventory management features to help us streamline operations and improve our customer experience. Additionally, they now provide us with ongoing IT support to ensure everything runs smoothly around the clock.

What is it about the company that you appreciate the most?

What I liked the most about **Zaag Systems Limited** was their unwavering commitment to understanding our business needs and delivering solutions that truly made an impact. Their team didn't just provide generic IT services—they took a tailored approach, offering strategic insights and custom-built features that significantly enhanced our e-commerce platform's functionality and user experience. Their responsiveness, technical expertise, and dedication to quality made them feel like an extension

What was it about the company that you didn't like which they should do better?

As a satisfied client, I honestly found very little to fault with **Zaag Systems Limited**. If I had to mention anything, it would be that during peak project phases, their response time on minor support queries was slightly delayed. However, they always communicated clearly about timelines and delivered on the critical milestones without fail. Their overall professionalism and results far outweighed this small issue.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000
Completed
Information Technology

Maguel Adams, Managing Consultant at Mongoose Gray

Posted 8 months ago

My experience with ZAAG Systems Limited was excellent—professional, timely, and highly skilled.

Our overall experience with ZAAG Systems Limited has been nothing short of exceptional. From the initial consultation through to project completion, their team demonstrated a high level of professionalism, technical expertise, and genuine commitment to our success. They took the time to understand our unique business requirements and tailored their solutions accordingly, ensuring every aspect of the project aligned perfectly with our goals.

What was the project name that you have worked with ZAAG SYSTEMS?

Driving Business Growth Through Custom IT Solutions

What service was provided as part of the project?

IT Services

Describe your project in brief

Tech recruitment, by techies, for techies.™ Job listings at www.mongoosejobs.com FOR HIRING MANAGERS What’s your biggest tech recruitment headache right now? We can cure it. As former hiring managers, we understand your pain. FOR JOB SEEKERS Tired of being pushed around like a pawn on a chessboard for someone else’s commercial gain? There is another way. Former techies ourselves, we’ve been in your shoes. WHO WHAT WHERE Supporting startups, scaleups, small businesses and agile corporates. Fuelling the growth of high-performing tech teams across the UK, Europe, Americas and APAC since 2013.

What is it about the company that you appreciate the most?

What I liked the most about ZAAG Systems Limited was their unwavering commitment to understanding our specific needs and delivering customized solutions that truly fit our business goals. Their team’s expertise combined with excellent communication made the entire process smooth and efficient. They didn’t just develop software—they became a trusted partner invested in our success, always proactive in offering valuable insights and going the extra mile to ensure top-quality results.

What was it about the company that you didn't like which they should do better?

Honestly, there was very little to dislike about ZAAG Systems Limited. If I had to mention something, it would be that sometimes the thorough attention to detail and ensuring everything is perfect caused minor delays. However, this was a small trade-off for the high-quality, reliable solutions they ultimately delivered. Their commitment to excellence definitely outweighed any slight timing concerns.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000
Completed
Information Technology

Elizabeth Graham, Textiles Professional at AMT Coffee

Posted 8 months ago

Seamless collaboration with skilled professionals who delivered beyond expectations.

Our experience with ZAAG Systems Limited was exceptional. From day one, their team showed a clear understanding of our food and beverage industry needs and promptly provided skilled professionals who integrated seamlessly with our in-house team. The onboarding was fast and efficient, saving us valuable time. Communication was always transparent, with regular updates and proactive collaboration. The augmented staff not only fulfilled technical tasks but also offered valuable insights that improved our platform’s functionality and user experience. Thanks to ZAAG’s flexibility, expertise, and dedication, we met our deadlines and delivered a high-quality, responsive platform. We highly recommend ZAAG Systems Limited for reliable and effective staff augmentation services.

What was the project name that you have worked with ZAAG SYSTEMS?

IT Staff Augmentation for Scalable Food & Beverage Platform

What service was provided as part of the project?

IT Services

Describe your project in brief

Scaling our digital operations for a rapidly expanding food and beverage brand was the goal of our endeavor. To help our in-house team create a strong, user-friendly platform with features like online ordering, inventory management, and real-time customer engagement tools, we needed highly qualified engineers.
ZAAG Systems Limited's staff augmentation solution gave us access to seasoned and trustworthy IT specialists. Their team brought in invaluable technical experience, swiftly integrated with our existing workflows, and significantly accelerated our development timeframe. We were able to successfully and on schedule deploy our updated digital platform thanks to the partnership.

What is it about the company that you appreciate the most?

What we liked most about ZAAG Systems Limited was their ability to quickly understand our project needs and provide highly skilled professionals who integrated effortlessly with our team. Their responsiveness, technical expertise, and commitment to quality truly set them apart.

What was it about the company that you didn't like which they should do better?

Honestly, there wasn’t much to dislike about our experience with ZAAG Systems Limited. If anything, we would have appreciated even more proactive suggestions on long-term scaling strategies, but overall, their service exceeded our expectations.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000
In Progress
Food & Beverages

Charlotte Martin, Managing Director at Cuemars

Posted 8 months ago

Highly recommend Zaag Systems for expert, client-focused implementation services!

Our overall experience with Zaag Systems Limited has been outstanding from start to finish. From the very first meeting, their team demonstrated a deep understanding of our industry and business challenges. They took the time to listen carefully, ask the right questions, and tailor the implementation plan specifically for Cuemars Business Services. Throughout the project, communication was clear, timely, and transparent, which gave us confidence at every stage. The team’s technical expertise and professionalism were evident in how smoothly the system was integrated and how quickly our staff adapted to the new platform.

What was the project name that you have worked with ZAAG SYSTEMS?

Implementation of Customized Business Solutions for Cuemars

What service was provided as part of the project?

Implementation Services

Describe your project in brief

Our project with Zaag Systems Limited involved implementing a comprehensive business management solution tailored specifically for Cuemars Business Services. The goal was to streamline our core operations, improve workflow efficiency, and integrate various departments into a unified platform. Zaag’s team worked closely with us to understand our unique business processes, challenges, and objectives, ensuring the solution fit perfectly with our needs.

What is it about the company that you appreciate the most?

What I liked the most about Zaag Systems Limited was their personalized approach and genuine dedication to understanding our unique business needs.

What was it about the company that you didn't like which they should do better?

Honestly, there was very little to dislike about working with Zaag Systems Limited. If I had to mention one thing, it would be that sometimes the project timeline felt a bit tight during certain phases, which is understandable given the complexity of the implementation. However, their team always communicated proactively and worked hard to keep things on track, so it never became a real issue.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000
Completed
Business Services

Company Response

ZAAG SYSTEMS

Thanks for your kind words. We always value our Business Partner (client) and try to give them a delight affect. Regarding timelime, we will try to improve on that.

Posted 8 months ago

mohamed Ali, General Manager at sheba.xyz

Posted on Oct 06, 2023

Revolutionizing Business Operations with software development

The experience with the project has been transformative, redefining business operations. The meticulous planning and agile development methodology, coupled with regular stakeholder feedback, established a collaborative partnership. Key features such as unified data management, collaborative communication, project tracking, CRM, and financial management have proven invaluable, optimizing workflows and empowering strategic decision-making. This project extends beyond software development, serving as a catalyst for innovation and progress. The overall experience is accurately captured in the title "Revolutionizing Business Operations.

What was the project name that you have worked with ZAAG SYSTEMS?

custom software development

What service was provided as part of the project?

Software Development

Describe your project in brief

The project is a comprehensive software development initiative tailored for the business industry. With a focus on streamlining operations, the project aims to deliver a suite of applications addressing key challenges in data management, communication, project tracking, and customer relations. Utilizing agile methodology, the project emphasizes iterative improvements and regular stakeholder feedback. Upon completion, the goal is to empower businesses with tools that optimize day-to-day operations and provide strategic insights for informed decision-making in the digital age.

What is it about the company that you appreciate the most?

Develop a centralized database system that consolidates and manages diverse business data shows us that they are good in what they do

What was it about the company that you didn't like which they should do better?

I like the team as they follows an agile development methodology, allowing software iterative improvements and quick adaptations to evolving business needs

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$0 to $10000
In Progress
Business Services

Anonymous

Posted on Oct 06, 2023

Pioneering Excellence in Software Development

ZAAG Systems is at the forefront of web and app development, incorporating cutting-edge technologies into their solutions. This is evident in the recent project they undertook for our organization, focusing on "Innovative Solutions and Seamless Collaboration."
The company's teamwork is not only organized but also cost-effective. This efficiency was crucial during our collaborative project, ensuring a smooth development process.

What was the project name that you have worked with ZAAG SYSTEMS?

Innovative Solutions and Seamless Collaboration

What service was provided as part of the project?

Software Development

Describe your project in brief

Our organization engaged ZAAG Systems to develop a custom software solution aimed at enhancing innovation and collaboration across our teams. The project required the implementation of cutting-edge technologies to ensure seamless communication and streamlined workflows.

What is it about the company that you appreciate the most?

ZAAG Systems prides itself on providing global business solutions. Clients can rely on them for comprehensive support, from proposal design to development, testing, deployment, and implementation.

What was it about the company that you didn't like which they should do better?

While ZAAG Systems excels in many aspects, there is always room for improvement in any organization. It would be beneficial for them to continually assess and enhance their service offerings to stay ahead in the dynamic field of software development.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$0 to $10000
Completed
Healthcare & Medical

Paul Simone

Posted on Aug 28, 2023

Zaag Systems' Remarkable Software Development Journey

My experience with Zaag Systems Limited throughout the software development project was exceptional. Their professionalism, expertise, and dedication were evident from the beginning. They thoroughly understood our requirements, demonstrated creative design skills, and maintained transparent communication. Their adaptability in addressing challenges and integrating changes was impressive. The final software delivered was beyond expectations, reflecting their attention to detail and commitment. Working with Zaag Systems was a collaborative and rewarding journey, resulting in a remarkable software solution. I'm eager to collaborate with them again in the future.

What was the project name that you have worked with ZAAG SYSTEMS?

Transformative Software Solution

What service was provided as part of the project?

Software Development

Describe your project in brief

The project involved creating a user-centric software platform to streamline processes, enhance efficiency, and improve user experiences. Through close collaboration and technical expertise, Zaag Systems designed a robust and scalable architecture. They proactively addressed challenges, maintaining project momentum while delivering innovative solutions. The final software solution exceeded expectations, empowering the team and customers with increased efficiency and seamless engagement. Zaag Systems' commitment to excellence, adaptability, and collaborative approach made them an invaluable partner in driving innovation and efficiency for the business.

What is it about the company that you appreciate the most?

Zaag Systems Limited's standout qualities include their impressive blend of expertise and collaboration. Their profound understanding of project requirements, creative design skills, and transparent communication were noteworthy. Their adaptability, dedication to exceeding expectations, and willingness to work closely set them apart as an exceptional partner.

What was it about the company that you didn't like which they should do better?

During my experience with Zaag Systems Limited, it was a significantly impact the overall positive experience and the successful outcome of the project.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000
Completed
Business Services

Hughes Madelyn, Ceo at Hilton

Posted on Aug 25, 2023

A Closer Look at the HiltolConnect Mobile App

The collaboration with Zaag Systems Limited on the "HiltolConnect" project has been highly positive and productive. Their expertise, professionalism, and commitment to excellence were evident throughout. They brought innovative ideas to the project, demonstrated technical proficiency, and ensured a user-centric design. Effective communication and a partnership-oriented approach were key to the successful development of the groundbreaking mobile app. This collaboration not only resulted in a successful project but also established a foundation for potential future collaborations.

What was the project name that you have worked with ZAAG SYSTEMS?

Customer Engagement through Innovative mobile app solution

What service was provided as part of the project?

Mobile App Development

Describe your project in brief

The "HiltolConnect" project involves the development of a high-tech mobile app for Hiltol Company. This app will revolutionize customer interactions by showcasing products, offering personalized recommendations, sending real-time notifications, providing virtual assistance, enabling order tracking, ensuring secure checkouts, and incorporating a loyalty program. Educational content, social integration, and multilingual support will enhance user experience. The app aims to create seamless customer engagement, fostering stronger relationships and business growth for Hiltol.

What is it about the company that you appreciate the most?

One of the most impressive aspects of Zaag Systems Limited was their exceptional level of expertise and technical proficiency

What was it about the company that you didn't like which they should do better?

The collaboration with Zaag Systems Limited was overwhelmingly positive.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000
Completed
Hospitality

Elaina Edwards

Posted on Aug 16, 2023

An Assessment of the Zaag Systems Mobile App Development Initiative

Throughout our engagement with Zaag Systems Limited, the experience has been exceptionally favorable and productive. From initial discussions to the final phases of the mobile app development project, the team's professionalism and dedication have shone through. Effective lines of communication were established, allowing for seamless information exchange and effective problem-solving.

Zaag Systems Limited demonstrated a profound grasp of their industry and project requisites. Their expertise in mobile app development and was evident at every stage, from conceptualizing app features to ensuring compatibility across both iOS and Android platforms.

What was the project name that you have worked with ZAAG SYSTEMS?

Mobile app development

What service was provided as part of the project?

Mobile App Development

Describe your project in brief

This app will revolutionize how customers interact with our products and services. It will offer a seamless browsing experience, easy ordering, real-time updates, and personalized preferences.

Key Features:

User-friendly Interface: Intuitive design for effortless navigation.
Product Showcase: Display products with descriptions and images.
Efficient Ordering: Streamlined cart and secure online payments.
Instant Notifications: Push notifications for order status and promotions.
Customer Support: In-app messaging for quick assistance.
Personalization: User preferences and favorite lists.
Integration: Sync with backend systems for accurate data.
Analytics: Insights into user behavior and popular products.

What is it about the company that you appreciate the most?

Their exceptional technical skills were apparent in the caliber of the app they provided. The integration of cutting-edge technologies into the app was executed flawlessly, yielding an intuitive and inventive resolution that surpassed our anticipations. This high level of technical proficiency played a pivotal role in realizing our vision and elevating the project's overall worth

What was it about the company that you didn't like which they should do better?

During our association with Zaag Systems Limited, there were no aspects that I found displeasing or concerning about their services or approach.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000
In Progress
Designing

Rolf Schneider, Owner at eigenart e.K.

Posted on Jan 11, 2023

Very good and reliable partner.

Right from the start, communication was very good, and the offer was understandable and comprehensible. The services corresponded to the offer. The service was courteous at all times.

What was the project name that you have worked with ZAAG SYSTEMS?

APP for regional companies

What service was provided as part of the project?

Mobile App Development

Describe your project in brief

Creation of an app for regional dealers.

What is it about the company that you appreciate the most?

Reliability.

Trust.

What was it about the company that you didn't like which they should do better?

Nothing.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000
In Progress

Company Response

ZAAG SYSTEMS

Thanks a lot for your kind review, Sir.

Posted on Jan 11, 2023

Client Portfolio of ZAAG SYSTEMS

Project Industry

Legal & Compliance - 8.3%
Other Industries - 8.3%
Information Technology - 16.7%
Startups - 8.3%
Travel & Lifestyle - 8.3%
Advertising & Marketing - 8.3%
Education - 8.3%
Designing - 8.3%
Real Estate - 8.3%
E-commerce - 8.3%
Healthcare & Medical - 8.3%

Major Industry Focus

Information Technology

Project Cost

$10001 to $50000 - 25.0%
$0 to $10000 - 50.0%
$50001 to $100000 - 16.7%
$100001 to $500000 - 8.3%

Common Project Cost

$0 to $10000

Project Timeline

Not Disclosed - 8.3%
1 to 25 Weeks - 66.7%
26 to 50 Weeks - 16.7%
51 to 100 Weeks - 8.3%

Project Timeline

1 to 25 Weeks

Clients: 17

KADAD
Eigenart ek
Oushod Sheba Ltd
Azlan Global Ltd
Multimedia E-Commerce
Builder
IT-Outstaffing
Guru
itenls
Talimul Quran Foundation
Pareto
IT-Exchange
Nagalay Services Ltd
Ascend Technology Ltd
palooi
arshi
Lawying

Portfolios: 12

Lawying

Problems: The legal industry lacked a dedicated, user-friendly platform connecting clients with qualified professionals while supporting knowledge-sharing and networking for lawyers and organizations.

Challenges: Building a multi-user platform with dual registration, real-time notifications, social engagement tools, and a marketplace for legal services without overwhelming users or compromising usability posed a significant challenge.

Solutions:We developed Lawying Consumer with dual sign-up flows, verified lawyer profiles, content feeds, real-time notifications, and a 'Request a Lawyer' feature, creating a professional, intuitive, and accessible platform for both clients and legal professionals.

Web App

Mustafiz Charity Organization

Mustafiz Foundation is the subsidiary of Goldenmark Group Inc, and we are committed to stand with distressed people particularly with helpless children around the globe. We will be continuing our campaign and working adamantly with dedication to build better citizen for the better world. It is fortunate that various social organizations are working for supporting crisis in various aspects like vulnerable minorities and civilians in wartime, to refugees and children in need. But we don’t see much work as needed to build a better generation for the better world. Now-a-days online is the major learning platform for our generation, and social media has no boundary to reach or exit. We are facing new technology that I think demands that all of us are awake and aware of what is going on in our lives and in our society and what’s coming in the future. Every day we are adapting and adopting a new idea of life. If we think about ancient civilizations to modern civilization where we are standing now? It is the time to rethink about our next generation, about our future. Mustafiz Foundation will be doing research continuously for this crisis and working to focus the light, so that our generation can get right path for the real success with safety and security which is now more important than ever before.

Complete full website development with payment gateway integration. We have done UX design ,frontend,backend & deployment of the project.

Web App

GURU-IT Staff Augmentation

We provide resources as per partner needs in:

Frontend Developer
Backend Developer
Full stack developer
Mobile App developer
UI/UX Designer
Dev. Ops Engineer
Database Engineer

Web App

Shore Teams-IT Staff Augmentation

We provide required IT resources as per the partner needs.

Front-End Developer
Backend Developer
Mobile App Developer
Full Stack Developer
UI/UX design
Dev. OPs Engineer
Database Engineer

Web App

Kadad Delivery App

Kadad connects customers to multiple delivery companies to have their goods picked up and delivered across Qatar. Using the platform customers can have groceries, food items, parcels and heavy machineries delivered anywhere. Orders can be tracked and special instructions can be issued using the built-in features.

Web App

Nagalay Services Website, Admin Panel, iOS App (Native App), Android App (Native App)

Nagalay brings a new paradigm to sharing real estate, skills and other assets. Their clients can get access to a wide spectrum of services and rental assets like office spaces, hotel rooms, parking spaces, motor vehicles and much more through a single application. In addition, professionals can list their services up for sale at scheduled times. Using location data, customers can get their desired facilities from the closest possible listings.

Web App

Eigenart E.K

The APP is intended to encourage users to shop in their city instead of e.g. at Amazon. With the joint APP, the entrepreneurs should be able to publish offers for their customers quickly and easily. The user benefits from only needing a single APP to shop in his city. The focus is on the benefit for the user.

Web App

Talimul Quran Foundation

This is a multi-user based education app where admin can control user. Here the user means student & Teacher. Here the Teacher can share their courses take exam through this. Also student can share their assignment here. It's a rigorous complex app where all the users (Admin, Teacher & Student) can use the same app.

Applications: Android App (Consumer & Admin)
Language: Java, Dart
Databases: MySQL
Libraries/Frameworks: Spring Boot, Flutter

Web App

ALISHA'S WORLD

It's a multi role based fashion oriented website ,Mobile app for Android & iOS and admin dashboard where the user can select design given in it and the designer can upload their design also. Consumer select their required design along with fabric which will be printed into a latest digital printing machine.

Applications: Android App, IOS App,Website, Dash board

Language: Dart

Libraries/Frameworks: Flutter

Web App

Crossmarket Germany

The client is Germany based who is in Real Estate Industry .We built a fully reactive and responsive administrative web portal for Crossmarket in Angular.

Web App

Intention Lifestyle

Intention Lifestyle is an USA based company. Our responsibility were to deliver a wordpress based E-commerce website where the task were to design & develop it. It has the functionality to integrated wit Woo-Commerce.

Web App

Oushod Sheba Ltd.

Oushod Sheba Ltd. usually in the arena of Health and Medical industry of Bangladesh.

We build them an intigrated system where the consumer can order their prescrivbed and non-prescribed medicine through this platform. It's a highly scaleable system. The consumer can access around 20k list of medicine with exact generics and price and can order from websites and App (android & iOS) which will be served by OS-PMS and then by OS Delvery.

OS-PMS is a complete pharmacy management system includes feauters like : Inventory,Sales,Requisition,Accounting, P&L etc. which is the first in bangladesh in mobile app version.

OS-Delivery is a delivery app where it can locate exact location of pharmacy to collect medicine and the consumer location for delivering the product.

Web App

Executive Interview of ZAAG SYSTEMS

Bahauddin Arafat

Managing Director

Visit Profile

Please introduce your company and give a brief about your role within the organization.

Zaag systems is a software development firm working with over 30 team members since its inception in 2020. Currently, we are serving clients from the US, EU, and UAE with plans to tap into the Australian and Japanese markets by 2025. We specialize in software applications for mobile platforms and the ones dealing with high transactional data.

Nevertheless, our experts are also skilled in developing websites, web applications, and any custom software a business might need. We use state-of-the-art technology (Swift, Kotlin, flutter, React native, Spring Boot, ReactJS, Next JS), maximizing the value our clients receive.

As the CEO, I oversee the marketing and sales operations and make management decisions to reach revenue and growth targets. I also have to deal with lead generation as more than 90% of our revenue is attributed to foreign clients.

What is the story behind starting this company?

The chairman of this company and I saw an opportunity within the rapidly digitizing landscape while pursuing our undergrad in computer sciences way back in 2006. We were driven by enthusiasm and a vision of automating businesses operating locally and across borders. However, it was not until 2019 that we could put aside our nine-to-five jobs and focus on our start-up.

What are your company’s business model–in house team or third-party vendors/ outsourcing?

Our primary business model utilizes our in-house team with over 30 members to meet client needs. We also do IT staff augmentation, where we put professionals up for hire.

How does your company differentiate itself from the competition?

We use the most advanced technology available to us, giving us a competitive edge when meeting client expectations. For example, we use ReactJS instead of the more commonly used technologies like WordPress for front-end development. For back-end development involving high transactional data, we use Spring Boot and NodeJS rather than PHP, Dot Net. In addition, we offer competitive prices compared to industry averages. We also thrive to provide an equitable work environment where our team members get the opportunity to grow. Moreover, we plan to introduce health insurance and profit sharing to keep them motivated.

What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?

We generally cater to a wide range of industries, including (but not limited to) health, tourism, marketing, retail, eCommerce, fashion, delivery, and distribution. We are still in our infancy and have been able to serve a handful of clients who haven’t needed us to do more projects. In that sense, our customers have not been repetitive. However, they will likely return once they need solutions to newer problems, as we can tell from their level of satisfaction with our services.

Please share some of the services that you offer for which clients approach you the most for?

We offer mobile app development services, which seem to be one of the most requested ones among our clients. We also provide CMS, web applications, and web development services.

What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?

Based on their feedback, we would rate our client satisfaction 4.5 out of 5. In most cases, we found our clients seeking real-time updates and open communication channels. We use “Trello” to update them on the progress in real-time and hold periodic meetings to ensure coherence with expectations. We also welcome constructive feedback on any stage of a project, keeping things flexible and minimizing instances of inconsistency.

What kind of support system do you offer to your clients for catering to their queries and issues?

We set up meets at our clients’ discretion for comprehensive follow-ups. Using Skype and email, they can also communicate with a SPOC (single point of contact) assigned to every project, who then delegates the issue to upper management if necessary. As long as we are not overwhelmed with client requests, we don’t plan to switch to a ticketing system, which shows our commitment to transparency and accountability.

What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)

We follow a pay per milestone payment structure. These milestones are determined when a project is defined before its execution. The SMART milestones give the clients an exhaustive list of deliverables. The payment is taken in advance before moving on to the next milestone.

Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?

Our basic budget requirement is $10,000 at the moment. However, we are always open to making room for smaller projects, given the requirements don’t clash with our existing undertakings and we reach a comfortable ground regarding the price.

What is the price range (min and max) of the projects that you catered to in 2020?

6,000-50,000 USD.

As 2020 was our first year of operations, we catered to projects ranging from $ 6,000 to $50,000.

Where do you see your company in the next 10 years?

We want to take Zaag systems global in the next ten years. The vision is to get international recognition as a brand in the software development industry. Moreover, in the next five years, we plan to expand our company to have more than 500 team members.