Top BPO Companies in Atlanta

Researched by:Goodfirms Research TeamUpdated:September 8, 2026

Goodfirms has reviewed 45 BPO Companies in Atlanta as of September 2026. The top-ranked firm is Hugo (4.9 stars, 16 verified reviews, < $25/hr, founded 2017, Atlanta). Across the category, the median hourly rate is $37, median client rating is 5, and 27% of firms employ 50+ members. Explore the vetted BPO Companies in Atlanta below, compare their strengths, and connect with the provider best suited to your requirements.

Are you finding the business process outsourcing companies in Atlanta? Many industries are looking forward to partnering with experts from BPO agencies to manage their non-core tasks swiftly. The BPO services in Atlanta have experience of working with different sectors and different firms within the same industry type. Therefore, they can help you in your methods and during emergencies as they might have experienced similar situations before. The BPO service providers in Atlanta, accordingly, manage difficulties with professionalism and bring out the best-unbiased solution for all. Thus, they ensure to keep the in-house team away from internal problems by taking over the extra responsibilities from them, allowing them to focus on core business development. Goodfirms, therefore, has made a list of the organizations that offer similar services with their website link to study better for accurate selection. Find below the list of the top BPO companies in Atlanta.

45Verified firms
$37/hrMedian hourly rate
5 ★Median rating
27%Have 50+ members

Goodfirms has verified 45 BPO Companies in Atlanta - part of 6,164+ BPO Companies in the World, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Top BPO Companies in Atlanta | BPO Service Providers in Atlanta

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Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Since its founding, Hugo has built a reputation as a top BPO company and trusted BPO services provider, partnering with disruptive startups and iconic brands worldwide on customer care, data, and community support. A 3,800+ strong, university-educated workforce spans SE Asia, Africa, and the Americas, ... read Hugo reviews & insights

    < $25/hr
    1,000 - 9,999
    2017
    Atlanta, United States
    Hugo is a good culture fit and has good value for cost - Anonymous
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  • BBB Accredited Business with an A+ rating. Our Virtual Assistants are trained In-House Professionals who are dedicated to the success of our clients . We provide 24/7 Customer Service, Work Satisfaction Guarantee & deliver on our promise. everytime .Our main goal for this initial call ... read The Assistants Company reviews & insights

    $25 - $49/hr
    50 - 249
    2013
    Atlanta, United States
    absolutely amazing , god bless you Alex and his team - Managing Director
  • Medical billing and credentialing service for doctors, private practices and hospitals. Customized service and month to month contract. Provider Credentialing services cover Medicare (PECOS), Medicaid, Managed Care credentialing (Medicare and Medicaid), Commercial payers, NPI registration (Type I and Type II), Hospital PHO/IPA applications, CAQH profile ... read Apple Billing And Credentialing reviews & insights

    < $25/hr
    50 - 249
    2018
    Atlanta, United States
    good - intern
  • SellerSmile is your outsourced e-commerce customer service team. As an online merchant, time is your most valuable resource. We manage your customer interactions for you to ensure your customer satisfaction is always outstanding! Don’t worry about having to hire and train a virtual assistant. Our US-based support has the tools and experience needed to take ... read SellerSmile reviews & insights

    < $25/hr
    2 - 9
    2017
    Atlanta, United States
  • DDC OS USA is your back office partner. We are a North American division of The DDC Group, a global network of BPO experts and solutions. We deliver your back office needs including finance & accounting, customer acquisition, IT outsourcing, web/app services, analytics, claims processing, multimedia response handling and more.

    $25 - $49/hr
    10 - 49
    Atlanta, United States
  • PointClear works with B2B technology, healthcare, financial services and business services organizations, as well as manufacturers. What our clients have in common are complex sales processes—and the need for outbound account-based marketing services that generate high-quality leads for sales. PointClear provides lead generation, lead qualification and lead nurturing. Our teleprospecting associates work closely with our ... read PointClear reviews & insights

    $100 - $149/hr
    50 - 249
    1997
    Atlanta, United States
  • As a full−service business to business (B2B) sales solution, IntelliConnection provides quality and reliable call center services. These services include lead generation, appointment setting, sales prospecting and inside sales. We work directly with your sales team to stream−line your sales pipeline, allowing your organization to focus on closing your next deal. IntelliConnection, a complete end−to−end ... read IntelliConnection reviews & insights

    $25 - $49/hr
    2 - 9
    Atlanta, United States
  • TeleNet is an expert in developing effective demand generation strategies that drive revenue. Leverage our custom lead generation and human-touch lead nurturing services to fuel your pipeline with voice-to-voice qualified leads, which identify infrastructure and need. Utilize our best practices for a tight marketing and sales alignment, enabling faster pipeline advancement and a higher return ... read TeleNet Marketing Solutions reviews & insights

    $50 - $99/hr
    50 - 249
    1999
    Atlanta, United States
  • For over 30 years, RGI is the performance marketing partner specializing in data-driven lead generation. We achieve our clients’ goals of better quality leads, higher sales and lower cost per acquisition through performance-based pricing and a constant focus on optimization through AI, analysis, and testing. RGI is a leading marketing analytics company, with Cost Per ... read RGI Data Assets reviews & insights

    $25 - $49/hr
    10 - 49
    1986
    Atlanta, United States
  • Our commitment is to helping organizations "bridge the gap"​ in their sales force execution. We focus on the improvement of sales and service organizations by creating and delivering competency and skill development programs and processes. Our experience and process of serving others first has proven to create the greatest positive behavior change in both the ... read ASLAN reviews & insights

    < $25/hr
    10 - 49
    1996
    Atlanta, United States
  • VaVa Virtual Assistants is a full-service virtual assistance provider, serving clients of all sizes worldwide. Our team specializes in various administrative tasks and is equipped to take on any new task our clients require. We offer friendly and efficient assistance via telecommuting, at a fraction of the cost of employing administrative staff in your office. ... read VaVa Virtual Assistants reviews & insights

    $50 - $99/hr
    2 - 9
    Atlanta, United States
  • BELAY is the leading Virtual Staffing Solutions company. Established in 2010, our own company is 100% virtual and we have won several awards for our culture and employee satisfaction. Using this home grown expertise, we have created a proprietary matching process that allows us to match your work personality with one of our U.S based ... read BELAY reviews & insights

    $50 - $99/hr
    2 - 9
    2010
    Atlanta, United States
  • WHAT WE DO: Priority VA serves overwhelmed, change-making Founders, CEOs, and Small Business Owners by sourcing the Executive Assistants they can trust to delegate, outsource, and eliminate the tasks they don’t know how to do, don’t want to do, or don’t have time to do so they can create, lead, and disrupt! Stay in your ... read Priority VA reviews & insights

    $25 - $49/hr
    2 - 9
    2013
    Atlanta, United States
  • Get It Done - Virtual Assistant Company is a computer software company based out of 2479 MELLVILLE AVE, Decatur, Georgia, United States.

    $25 - $49/hr
    2 - 9
    2014
    Atlanta, United States
  • Apex Virtual Solutions provides professional virtual assistant services to small businesses and solo-entrepreneurs. We’re not just order takers, we bring value to the table by providing expert advice and resources that our clients may not have known were available. You need a team that you can trust to be there with you from start to ... read Apex Virtual Solutions reviews & insights

    $25 - $49/hr
    10 - 49
    2007
    Atlanta, United States
  • Worxbee was born from my 2011 graduate school thesis, Improving the American Economy with the Production of Luxury Goods. My research focused on re-engaging a highly skilled labor force coming out of the Great Recession to connect them to work with truly livable wages. Since the original idea, the company has evolved, but our core ... read Worxbee reviews & insights

    $25 - $49/hr
    10 - 49
    2011
    Atlanta, United States
  • At Bosun, we want to holistically solve client’s problems by providing the right remote team members for all back-office roles who can operate your business. New services to clients include implementing and automating technology, such as CRMs, accounting software, project management tools, payroll, etc. and documenting processes around technology and their remote team.

    $25 - $49/hr
    50 - 249
    2017
    Atlanta, United States
  • Say Yes To Profits is a virtual CFO firm that helps consultants build million-dollar firms while saving over 60% in taxes.

    $25 - $49/hr
    10 - 49
    2013
    Atlanta, United States
  • You ring, your butler does the rest. Virtual assistants for busy lives. Our modern-day butlers put personal assistance within reach. Most of us don’t need full-time help, that’s why our flexible packages accommodate your lifestyle. Use as much or little as you need. Some days are busier than others and we’re here to help – ... read My BTLR reviews & insights

    $25 - $49/hr
    10 - 49
    2016
    Atlanta, United States
  • TRUE Space virtual enable you to have a desired commercial address without the need to lease a commercial office with a long term office lease. Your clients can easily locate your business office on the internet. Operating with a residential, post office, or shopping plaza address will impact your ability to win clients. TRUE Space ... read True Space reviews & insights

    $25 - $49/hr
    2 - 9
    2010
    Atlanta, United States
  • Capital Billing Services is a leader in Healthcare and revenue cycle management. With over 30 years of Healthcare experience, Capital Billing Services brings together a team of highly trained RCM and Credentialing experts with a core purpose of Making Healthcare Affordable by streamlining and simplifying Revenue Cycle Management. Capital Billing Services was established in 2008 ... read Capital Billing Services reviews & insights

    NA
    50 - 249
    Atlanta, United States
  • National Statistics show that electronic claims turnaround should be no longer than 30 days. If a practice has not received payment on an electronic claim that’s 30 days or less, 95% of the time there is an error on the claim. Here at PMB we will take charge of our new clients dealing with claims ... read Prime Medical Billing reviews & insights

    NA
    10 - 49
    2015
    Atlanta, United States
  • Global Healthcare Resource is a full service healthcare solutions firm focused on maximizing return on investment, increasing revenues and improving productivity for our valued clients. We do this by providing cost-effective business solutions for U.S. healthcare providers and billing companies. Our philosophy is founded on service, training and transparency. We strive to deliver personalized, flexible ... read Global Healthcare Resource reviews & insights

    NA
    1,000 - 9,999
    1999
    Atlanta, United States
  • We are dedicated to providing medical billing services of the highest quality. Our mission is to reduce claim errors, decrease turn-around time on payments, increase reimbursement of claims, and to make sure each client is completely satisfied with our services. We accomplish this by providing superior customer service, personalized solutions, and medical expertise to maximize ... read M-Scribe reviews & insights

    NA
    10 - 49
    2002
    Atlanta, United States
  • Brevity connects agencies with skilled virtual assistants specializing in marketing, sales, and a wide range of supporting tasks. We provide dedicated talent to help agencies of all kinds streamline operations, enhance productivity, and drive sustainable growth.

    < $25/hr
    10 - 49
    2025
    Atlanta, United States
  • Medical Edge Billing provides trusted medical billing services in the USA to help healthcare providers manage their revenue cycle and get paid faster. With over 20 years of experience, we handle billing, coding, claims management, AR management, and prior authorization with accuracy and speed. Our team also specializes in multiple medical fields, including urology, orthopedics, ... read Medical Edge Billing reviews & insights

    < $25/hr
    2 - 9
    2025
    Atlanta, United States
  • Using AI Tools

    • ChatGPTChatGPT

    MedxClaim is a healthcare support solutions provider focused on simplifying and optimizing Medicaid and VA claims processing for healthcare organizations. We help providers streamline their revenue cycle by reducing administrative burden, improving claim accuracy, and accelerating reimbursements. Through a combination of domain expertise and efficient workflows, MedxClaim ensures that healthcare businesses can focus more on ... read MedxClaim reviews & insights

    NA
    2 - 9
    2026
    Atlanta, United States

    Why MedxClaim?

    • Specialized expertise in Medicaid & VA billing,
    • Faster claim approvals with fewer denials
    • Cost-effective outsourcing with reliable support
  • Using AI Tools

    • TebraTebra
    • Simple PracticeSimple Practice

    Revenuectrl LLC is a premier US-based medical billing company dedicated to maximizing revenue for healthcare providers. We specialize in end-to-end Revenue Cycle Management (RCM), including certified medical coding, insurance claims processing, and proactive denial management. Our HIPAA-compliant billing solutions are designed to help private practices, clinics, and specialists improve cash flow and reduce administrative burdens. ... read Revenuectrl LLC reviews & insights

    < $25/hr
    50 - 249
    2025
    Atlanta, United States

    Why Revenuectrl LLC?

    • We are the best
    • We have experienced in health care
    • We offer affordability
  • Using AI Tools

    • ClaudeClaude
    • ChatGPTChatGPT
    • GeminiGemini

    DOCS MD CREDENTIALING AND BILLING SERVICES LLC Company OverviewDOCS MD CREDENTIALING AND BILLING SERVICES LLC is a U.S.-based healthcare Revenue Cycle Management (RCM), medical billing, dental billing, provider credentialing, and healthcare consulting company dedicated to helping healthcare organizations optimize financial performance, streamline administrative operations, and achieve regulatory compliance. The company delivers comprehensive end-to-end revenue cycle ... read Docs MD Credentialing and Billing Services LLC reviews & insights

    $25 - $49/hr
    250 - 999
    2025
    Atlanta, United States

    Why Docs MD Credentialing and Billing Services LLC?

    • End-to-End Revenue Cycle Management
    • End-to-End Credentialing and Contracting Managemen
    • End-to-End Technology Management
  • Since 2001, AVOXI has delivered voice over IP (VoIP) services to international businesses, spanning 5 continents and processing over 500,000,000 calls. Our customers include contact centers and business process outsourcers (BPOs), leading hotel and resort properties, international tour operators plus large enterprises and multinational corporations.

    < $25/hr
    50 - 249
    2001
    Atlanta, United States
  • BizJuice is a network of highly vetted, best-in-class contact center experts and solution providers. Before embarking on your next contact center people, process or technology project, contact BizJuice for a free consultation. Our network of industry experts have proven track records of success leading top contact center operations around the world, in a variety of ... read BizJuice reviews & insights

    $25 - $49/hr
    10 - 49
    2019
    Atlanta, United States
  • We’re a group of dynamic, badass, smart consultants that execute B2B conversion plans for clients of all shapes and sizes. We like to think of ourselves as a marketing house because we do things differently than a traditional agency. We can manage your social media but we’ll also handle migrating your data between CRMs, do ... read SmithBrown Marketing reviews & insights

    $25 - $49/hr
    10 - 49
    2012
    Atlanta, United States
  • AnswerMTI is a nationwide leader in live Agent answering services, with over 30 years of experience. We confidently offer your business friendly and professional call support.

    < $25/hr
    10 - 49
    Atlanta, United States
  • Marketing Eye Atlanta is a results-driven, creative marketing services firm that works exclusively with high-growth businesses in Atlanta, Georgia. We work both as the strategy outsourced marketing partner for SME's, and as the extension to a corporate marketing department. Marketing Eye Atlanta uses technologies, systems and processes to work faster, harder and smarter than our ... read Marketing Eye reviews & insights

    < $25/hr
    50 - 249
    2004
    Atlanta, United States
  • When you and your team sell your time and expertise to business clients, you have some unique challenges that other companies don't have to deal with.

    < $25/hr
    2 - 9
    Atlanta, United States
  • Elavon, a wholly owned subsidiary of U.S. Bank, is the connecting force behind smarter payments – bringing together secure, scalable solutions backed by trusted industry expertise to move commerce forward. For more than 30 years, Elavon has helped businesses simplify payments and grow with confidence. Our intuitive technologies and integrated tools make every aspect of ... read Elavon reviews & insights

    $150 - $199/hr
    1,000 - 9,999
    2005
    Atlanta, United States
  • SEO My Business provides Account Based Marketing and Lead Generation services to medium, large and enterprise clients across many verticals. Our agency specializes in custom integrated technology stacks that leverage legacy platforms to configure semi automated marketing and reporting. SEO My Business offers B2C and B2B companies a cost effective solution for Search Engine Optimization, ... read SEO My Business (Atlanta) reviews & insights

    $25 - $49/hr
    10 - 49
    2007
    Atlanta, United States
  • Founded in 2004, Carabiner Communications is an Atlanta-based group of seasoned marketing veterans specializing in branding and messaging, content development and marketing, and demand and lead generation. If you’re helping to steer a start-up, a fast-growth company or an organization headed in a new direction and need branding, marketing, public relations, content development, social media ... read Carabiner Communications reviews & insights

    < $25/hr
    10 - 49
    2004
    Atlanta, United States
  • After over 15 years in the industry, we decided to alter direction. Now, we share our passion by helping others. Our ramp up process is designed to empower your team.Business mentors are key—that’s why when it comes to client selection, we’re choosy. We want to give each of you the time and guidance you deserve. ... read International Business Management Consultants Inc reviews & insights

    NA
    10 - 49
    Atlanta, United States
  • Webociti is an Internet Marketing Company specializing in search engine optimization and customer relationship management, we provide internet marketing services in the following areas; search engine optimization (SEO) pay-per-click (PPC) advertising management, SEO Website design, Website development, social media marketing, marketing automation services, marketing consulting, SEO training, and business consulting services. We Believe Consumer behavior ... read Webociti reviews & insights

    $50 - $99/hr
    10 - 49
    2011
    Atlanta, United States
  • Outsource Access is an award-winning company that helps entrepreneurial businesses realize their potential. Created by a US entrepreneur frustrated by the shortcomings of other outsourcing firms, OA is an offshore fully-managed virtual assistant and outsourcing services provider in the Philippines with over 450 employees expanding to 1000+ by the end of 2023. The majority of ... read Outsource Access reviews & insights

    NA
    250 - 999
    Atlanta, United States
  • Hughes Media is a boutique digital marketing agency that provides customized, intelligent and targeted advertising solutions for long-term success. Our efficient size allows us to operate in an extraordinarily nimble fashion, able to meet the rapidly changing market quickly and adjust strategy to keep clients ahead of the curve.

    $50 - $99/hr
    10 - 49
    2000
    Atlanta, United States
  • MarketBlazer works with entrepreneurs in small and medium sized companies who want to take their business to the next level, need to elevate the effectiveness of their marketing and either don’t know how to get there or need professional assistance to execute. These companies provide Business to Business (B2B) products and/or services to domestic and ... read MarketBlazer reviews & insights

    $25 - $49/hr
    10 - 49
    2011
    Atlanta, United States
  • The goal of MetroMax Solutions is to help the various stakeholders in the Transportation and Logistics Industry to leverage outsourcing and offshore resources to streamline their operations, create new revenue opportunities and reduce costs. MetroMax Solutions is part of the MetroMax Group which initially set up a back office in India to support its own ... read Metromax Solutions reviews & insights

    NA
    50 - 249
    2019
    Atlanta, United States
  • AnswerNMC is a call center in Atlanta, GA, founded in 2003. Our team is the most professional, experienced, and highly trained in the business, and we’ve earned a reputation for providing the most reliable and consistent medical answering service nationwide.With over 20 years of industry experience, we provide our clients with top-quality service at an ... read Answer NMC reviews & insights

    $25 - $49/hr
    2 - 9
    Atlanta, United States

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1 cities with the best Value Score for hiring.

Ranked by a composite blending firm count (supply), average rating (quality), and average hourly rate (cost). Affordability is weighted highest (50%), so this surfaces genuinely affordable destinations - not just the biggest markets.

Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

Loading map…

All cities ranked by Value Score.

Every city in scope, ranked by Value Score.

CityFirmsAvg RateAvg RatingValue ScoreAction
USAtlanta45$44/hr581View firms
USAtlanta
45 firms$44/hr5
Value Score81 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

Found your target region?

Browse all firms in your chosen country - or let us hand-pick matches based on your project, budget, and time-zone preference.

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Cities with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Atlanta · $0-24/hr

12 firms in this tier - more than any other city, averaging 5.0 ★. Top picks: Hugo, Apple Billing And Credentialing, SellerSmile.

Mid-tier leader
Atlanta · $50-99/hr

5 firms in this tier - more than any other city. Top picks: Hughes Media, TeleNet Marketing Solutions, Webociti.

Top tier leader
Atlanta · $150+/hr

1 firms in this tier - more than any other city. Top picks: Elavon.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

Get 3 AI-Matched Firms