Top Call Center Services in Toronto
Goodfirms has reviewed 18 Call Center Services in Toronto as of September 2026. The top-ranked firm is Top Customer Service (5.0 stars, 16 verified reviews, NA, founded 2010, Toronto). Across the category, the median hourly rate is $25, median client rating is 5, and 20% of firms employ 50+ members. Explore the vetted Call Center Services in Toronto companies below, compare their strengths, and connect with the provider best suited to your requirements.
Are you searching for the top call center services in Toronto? A call center is the first point of contact for any business. Whether an existing customer or a new prospect, how a call center executive manages their expectations and represents your brand determines the overall customer experience. A positive experience will ensure extended loyalty and even new revenue for your business. Hence, the selection of an outsourcing company is a critical business decision. The enormous number of call centers active in the market adds to the challenges you are already facing in the selection process.
As you continue your selection journey, you will come across many firms that claim to be the best. The problem one might face here is the lack of credible data to verify such claims. Goodfirms has come up with a directory here that will help you resolve all your selection concerns. Primarily this directory is a list of top-performing call center outsourcing services in Toronto. However, as you continue to explore further, you will find individual company profiles for the listed firms that provide data on their capabilities complemented with research scores, rankings, and verified reviews to support your decision-making. Use this list to your advantage and hire the best call center companies in Toronto for your business today.
Goodfirms has verified 18 Call Center Services in Toronto - part of 1,648+ Call Centers Services Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.
Top 10 at Glance
Compare the highest-ranked firms first side by side.
List of Top Call Center Outsourcing Services in Toronto
Sponsored
Using AI Tools
Grammarly AI
We have spent the past decade delivering exceptional service experiences for startups, scale-ups, and Fortune 500 brands across the globe.We are an award-winning customer experience company trusted by industry leaders like Lenovo, DoorDash, ClassPass, and Getaround. From e-commerce and SaaS to fintech, travel, and healthcare, ... read Top Customer Service reviews & insights
We have spent the past decade delivering exceptional service experiences for startups, scale-ups, and Fortune ... read Top Customer Service reviews & insights
NA250 - 9992010Toronto, CanadaTop Customer Service has improved our response times and call handling while providing professional support that represents our brand effectively.
- ManagerWhy Top Customer Service?
- 1200 plus Support Agents in world
- 97 percent average quality control score
- Fast response
AnswerConnect, voted #1 Answering Service in 2025 by Forbes, ranks among the world's top BPO company picks for real, human-powered support—no bots, no voicemail. As one of the top business process outsourcing companies, it answers calls, books appointments, qualifies leads, and handles customer questions 24/7. ... read AnswerConnect reviews & insights
AnswerConnect, voted #1 Answering Service in 2025 by Forbes, ranks among the world's top BPO ... read AnswerConnect reviews & insights
NA1,000 - 9,9992002Toronto, CanadaGreat product and a fantastic customer service.
- Mister Sparky of Fort Wayne
AnswerForce is among the best BPO companies in the world, offering call and chat answering, virtual reception, live chat, and appointment scheduling for the service industry. As a trusted BPO solutions company, it delivers 24/7/365 support through real people—never bots—backed by seamless CRM integrations. Part ... read AnswerForce reviews & insights
AnswerForce is among the best BPO companies in the world, offering call and chat answering, ... read AnswerForce reviews & insights
NA250 - 9992003Toronto, CanadaA wonderful service that keeps my company running smoothly and integrates seamlessly once set up.
- Jose Masso
Using AI Tools
Perplexity
Claude
Gemini
ChatGPT- Zapier
OBI Services stands among the best business process outsourcing companies, delivering virtual assistance, data entry, telemarketing, SaaS support, customer support, and chat support from the Philippines. As one of the trusted outsourcing BPO providers, it helps startups, solo entrepreneurs, and enterprises streamline operations while cutting ... read OBI Services LLC reviews & insights
OBI Services stands among the best business process outsourcing companies, delivering virtual assistance, data entry, ... read OBI Services LLC reviews & insights
< $25/hr50 - 2492017Toronto, CanadaWorking with OBI Services was seamless, professional, and highly accurate.
- AnonymousWhy OBI Services LLC?
- Cost-effective outsourcing, flexible pricing model
- High accuracy and attention to detail.
- Strong communication and transparent workflow.
Miratel is a Toronto based, 24 x 7 inbound and outbound contact centre and mail house specializing in nonprofit fundraising services such as telephone fundraising, lottery fundraising, online fundraising, donation caging and a variety of other donor relationship management services
Miratel is a Toronto based, 24 x 7 inbound and outbound contact centre and mail ... read Miratel Solutions reviews & insights
< $25/hr250 - 9992000Toronto, Canada
MeloTel provides Voice Over Internet Service as a Hosted solution. If your priority is to work with an experienced company that excels in professionalism, offers incomparable service, appreciates speed, accuracy and cost-effectiveness, we are the right choice. We stand apart from other service providers in a number of ways.
MeloTel provides Voice Over Internet Service as a Hosted solution. If your priority is to ... read MeloTel reviews & insights
< $25/hr10 - 492009Toronto, Canada
Welcome to EmpireOne Contact Center, where we turn every customer interaction into a meaningful experience. Connect anywhere with our exceptional support for a seamless customer experience.EmpireOne Global Solutions Inc. offers a wide array of customizable, scalable, and flexible contact center options, designed to meet the challenges of larger and growing organizations.
Welcome to EmpireOne Contact Center, where we turn every customer interaction into a meaningful experience. ... read EmpireOne reviews & insights
< $25/hr50 - 2492012Toronto, Canada
At rethinkCX, we craft tailored customer experience (CX) strategies to drive loyalty and growth in 2025 and beyond. Our expert consultants use data-driven insights to transform how you connect with customers—without the jargon. Whether you’re refining interactions or building a standout CX culture, we’re here to make it happen. Book a free 30-minute consultation to ... read rethinkCX reviews & insights
At rethinkCX, we craft tailored customer experience (CX) strategies to drive loyalty and growth in ... read rethinkCX reviews & insights
NA2 - 92024Toronto, Canada
Welcome to the world of digital domination! As the leading SEO Company in Toronto, Variance Marketing is here to skyrocket your online presence. Our team of experts is dedicated to delivering top-notch SEO services that will take your business to new heights. With our proven strategies and competitive rates, we guarantee results in under 90 ... read Variance Marketing reviews & insights
Welcome to the world of digital domination! As the leading SEO Company in Toronto, Variance ... read Variance Marketing reviews & insights
< $25/hr2 - 9Toronto, Canada
Using AI Tools
- ChatGPT
- Gemini
- Claude
GitHub Copilot
Talent Trellis is a managed talent and operations partner. We build, train, and manage dedicated remote teams from Pakistan for startups and growing companies across North America and the GCC — spanning customer support, trust & safety, AI & data operations, executive assistants, engineering, design, and marketing. Fully-managed outcomes, deployed in ~14 days, with no ... read Talent Trellis Inc. reviews & insights
Talent Trellis is a managed talent and operations partner. We build, train, and manage dedicated ... read Talent Trellis Inc. reviews & insights
NA10 - 492023Toronto, CanadaWhy Talent Trellis Inc.?
- Fully managed remote teams
- Teams deployed in about 14 days
- Flexible engagement with no lock-in
Instant Salesforce is a trusted tele marketing company offering professional solutions to enhance customer engagement and maximize your business potential.
Instant Salesforce is a trusted tele marketing company offering professional solutions to enhance customer engagement ... read Instant Salesforce Inc. reviews & insights
NA10 - 492000Toronto, CanadaWhy Instant Salesforce Inc.?
- Enhance performance with sales marketing
- Drive conversions with expert outsourced
- Instant Salesforce provides professional outsource
effective Call Center services for the purposes of generating sales, business leads, and event attendance. We offer a host of innovative messaging solutions that include: Voice, Fax and Email broadcasting Voicecasting, Voicemail Courier, Pollcast, and Voicemail Relay Unique Business-to-Consumer and Business-to-Business marketing tools Computer telephony services and marketing solutions for the business sector Communication software ... read Voice Logic reviews & insights
effective Call Center services for the purposes of generating sales, business leads, and event attendance. ... read Voice Logic reviews & insights
NA10 - 491996Toronto, Canada
AnswerNet offers a huge selection of Call Centre Services, which can enhance your Telephone Answering Service, replace or supplement your in-house staff, or outsource many business tasks completely, saving you time and money. Imagine, you can take and process orders, take payments, do billing, make appointments, have a 24-hour receptionist, send text messages, manage email ... read Answer Net reviews & insights
AnswerNet offers a huge selection of Call Centre Services, which can enhance your Telephone Answering ... read Answer Net reviews & insights
NA10 - 49Toronto, Canada
Quality lies at the heart of your success and hence ours. Simpro’s foundation is based on quality first as it is the only sustainable business model with your customers. We offer full service Call Center and Business Process Outsourcing (BPO) solutions in multiple languages across multiple verticals in worldwide strategic locations. Our BPO services offer ... read Simpro Solutions reviews & insights
Quality lies at the heart of your success and hence ours. Simpro’s foundation is based ... read Simpro Solutions reviews & insights
NA10 - 49Toronto, Canada
Best in Class Customer Service Agents available globally Offering Phone Support, Online chat, SMS/Text and Social Media Messaging Solutions Cost effective and efficient solutions depending on your budget and needs One-Stop integration options available: we can implement our own software and ticketing solutions
Best in Class Customer Service Agents available globally Offering Phone Support, Online chat, SMS/Text and ... read Homota reviews & insights
NA10 - 49Toronto, Canada
Founded in 2005, OC Communications Group Inc. is a mid-size, BPO (Business Process Outsourcing) solutions provider focused on delivering added value for our clients at each touch point along the customer journey. Our strength is in our ability to develop customized customer engagement solutions designed to be an extension of your operations. This ensures complete ... read One Contact reviews & insights
Founded in 2005, OC Communications Group Inc. is a mid-size, BPO (Business Process Outsourcing) solutions ... read One Contact reviews & insights
< $25/hr2 - 92005Toronto, Canada
At Lunas, we're driven by our mission to help startups and SMBs achieve sustainable growth through outsourced sales and lead generation. We provide dedicated sales teams and proven lead generation systems that build predictable, recurring revenue for your business. We believe education matters as much as execution, which sets us apart from typical outsourced sales ... read Lunas Consulting reviews & insights
At Lunas, we're driven by our mission to help startups and SMBs achieve sustainable growth ... read Lunas Consulting reviews & insights
NA10 - 492021Toronto, Canada
With multiple years of experience, we are digital company driven to offer outstanding technology related solutions. Zrafted aspires to enhance the growth and productivity of organizations around the world.
With multiple years of experience, we are digital company driven to offer outstanding technology related ... read Zrafted reviews & insights
$25 - $49/hr10 - 492015Toronto, Canada
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Toronto · $0-24/hr