Top BPO Companies in San Jose, California

Researched by:Goodfirms Research TeamUpdated:September 28, 2026

Goodfirms has reviewed 22 BPO Companies in San Jose, California as of September 2026. The top-ranked firm is Zahoree, formerly Infolink-exp (4.7 stars, 1 verified reviews, NA, founded 2012, San Jose). Across the category, the median hourly rate is $25, median client rating is 2.9, and 32% of firms employ 50+ members. Explore the vetted BPO Companies in San Jose, California below, compare their strengths, and connect with the provider best suited to your requirements.

The business process outsourcing companies in San Jose hold a set of benefits of hiring from the same. Two of the most competent perks are availing a pool of skilled experts working on your business goals and useful feedback. The BPO services in San Jose provides a team of experts that firstly studies your company, its functions, and the product or services offered to the market. They then create plans for your business, enhancing the working methods for your firm to function effectively. The trained BPO service providers in San Jose also manage to communicate with the customers on your behalf to understand their needs, expectations, and regular feedback for your business. Thus, it is feasible to hire experienced teams as they maintain professionalism and consistency with every interaction. Goodfirms, therefore, has made a list below of the top BPO companies in San Jose with its website link for better assistance.

Goodfirms has verified 22 BPO Companies in San Jose, California - part of 6,243+ BPO Companies in the World, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Top BPO Companies in San Jose | BPO Service Providers in San Jose

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Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Zahoree helps its customers to scale by providing outsourced capacity and expertise to handle customer interactions throughout the customer journey. As part of our services, Zahoree provides the Zahoree Virtual Teams® platform, built to democratize customer support and help companies manage virtual teams of customer ... read Zahoree, formerly Infolink-exp reviews & insights

    Zahoree helps its customers to scale by providing outsourced capacity and expertise to handle customer ... read Zahoree, formerly Infolink-exp reviews & insights

    NA
    50 - 249
    2012
    San Jose, United States
    Very easy to work with, and has absolutely lived up to the expectations. - 2nd line technician
  • memoryBlue is a sales development consulting firm headquartered outside of Washington, D.C, with offices in Austin, TX, Boston, MA, Denver, CO, and Silicon Valley, CA. Since 2002, over 950 high-tech clients have trusted us to fuel their growth. Industry royalty – EMC, Symantec, McAfee, Quest ... read memoryBlue reviews & insights

    memoryBlue is a sales development consulting firm headquartered outside of Washington, D.C, with offices in ... read memoryBlue reviews & insights

    < $25/hr
    50 - 249
    2002
    San Jose, United States
    Buyer beware - much too rigid to meet unique company needs - Erik Smith
  • 8x8, Inc. (NYSE:EGHT) communication solutions help businesses transform their customer and employee experience. With one system of engagement for cloud voice, video, collaboration and contact center and one system of intelligence on one cloud communications platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations.

    8x8, Inc. (NYSE:EGHT) communication solutions help businesses transform their customer and employee experience. With one ... read 8x8 reviews & insights

    $100 - $149/hr
    1,000 - 9,999
    1987
    San Jose, United States
  • RCM Centric Medical Billing Service is an end-to-end revenue cycle management solution geared towards more than 45+ specialties. With 9+ years of medical billing experience our team is equipped with advanced technology and operational excellence to take your billing operations forward, whether you are a multi-specialty group or a solo practice. Outsource your medical billing ... read RCM Centric Inc. reviews & insights

    RCM Centric Medical Billing Service is an end-to-end revenue cycle management solution geared towards more ... read RCM Centric Inc. reviews & insights

    < $25/hr
    50 - 249
    2014
    San Jose, United States
  • More than just a billing company! Our core mission is maximizing the health and viability of private medical practices in today’s complex healthcare environment. As a certified healthcare service, we specialize in complete revenue cycle optimization and ensure collection of up to 98% of claims submissions. As a San Francisco Bay Area based company, we ... read Horizon Revenue Solutions reviews & insights

    More than just a billing company! Our core mission is maximizing the health and viability ... read Horizon Revenue Solutions reviews & insights

    NA
    2 - 9
    San Jose, United States
  • You have a vision for your medical practice. Is your current billing department or service keeping up with that vision? In order to stay in front of insurance company growths and patient billing, it's crucial to have an efficient and aggressive billing department in place. We assist our clients with the tedious tasks of billing ... read North Medical Billing reviews & insights

    You have a vision for your medical practice. Is your current billing department or service ... read North Medical Billing reviews & insights

    NA
    2 - 9
    San Jose, United States
  • JBills Insurance billing and collections for mental health and substance abuse facilities, is an established medical billing company serving the Silicon Valley and Rehab centers all over the United States since 2000.

    JBills Insurance billing and collections for mental health and substance abuse facilities, is an established ... read JBills reviews & insights

    NA
    2 - 9
    2000
    San Jose, United States
  • Medvanto LLC is a professional billing service dedicated to meeting all of the insurance and patient billing needs of your practice. We offer a variety of highly personalized services that can improve your cash flow and lower your operating expenses. Our services are specifically designed to meet the needs of individual and small group practices. ... read Medvanto reviews & insights

    Medvanto LLC is a professional billing service dedicated to meeting all of the insurance and ... read Medvanto reviews & insights

    NA
    2 - 9
    San Jose, United States
  • PrognoCIS a leading EHR company provides clinical and business productivity software and services to medical practices & multi-specialties. Our cloud-based application, PrognoCIS is a fully-integrated solution comprising of EHR, Telemedicine, Practice Management, Medical Billing, RCM, Patient Engagement tools and more. Built on multi-tier Internet architecture, PrognoCIS EHR supports all major specialties and has fully customizable ... read PrognoCIS reviews & insights

    PrognoCIS a leading EHR company provides clinical and business productivity software and services to medical ... read PrognoCIS reviews & insights

    NA
    2 - 9
    San Jose, United States
  • We are a professional billing service dedicated to meeting all of the insurance and patient billing needs of your practice. We offer a variety of highly personalised services that can improve your cash flow and lower your operating expenses. Our services are specifically designed to meet the needs of individual and small group practices. 3D ... read 3D Solutions reviews & insights

    We are a professional billing service dedicated to meeting all of the insurance and patient ... read 3D Solutions reviews & insights

    < $25/hr
    2 - 9
    2019
    San Jose, United States
  • Call Center Services International (CCSI) strives on a daily basis to be the world’s best valued based Call Center for companies seeking a near-shore solution.We are committed to creating good jobs for the community and building a great place to work through quality, growth collaboration and responsibility.

    Call Center Services International (CCSI) strives on a daily basis to be the world’s best ... read Call Center Services International reviews & insights

    < $25/hr
    2 - 9
    San Jose, United States
  • [24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and effortless customer experiences across all channels; attract and retain customers; boost agent productivity and satisfaction; and drive revenues while lowering costs. The world’s largest and most recognizable brands use [24]7.ai intent-driven technologies to serve several hundred ... read [24]7 AI reviews & insights

    [24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to ... read [24]7 AI reviews & insights

    < $25/hr
    2 - 9
    San Jose, United States
  • SuccessLink Outsourcing is your partner in future-ready enterprise solutions, offering more than tailored outsourcing services. In an era of rapid global economic and technological evolution, we empower businesses to anticipate and navigate potential changes and challenges with minimal disruption. Our commitment to excellence and innovation is evident in our extensive service offerings, encompassing customer service, ... read SuccessLink Outsourcing reviews & insights

    SuccessLink Outsourcing is your partner in future-ready enterprise solutions, offering more than tailored outsourcing services. ... read SuccessLink Outsourcing reviews & insights

    < $25/hr
    50 - 249
    2024
    San Jose, United States
  • DeepCleer helps digital platforms and generative AI companies protect users, enforce policy, and scale safely. Our AI-native, API-first Trust & Safety platform combines real-time, multimodal content moderation with AI guardrails across user content, prompts, and model outputs. DeepCleer analyzes text, images, audio, video, and live streams, returning fine-grained risk labels and confidence signals that teams ... read DeepCleer reviews & insights

    DeepCleer helps digital platforms and generative AI companies protect users, enforce policy, and scale safely. ... read DeepCleer reviews & insights

    $50 - $99/hr
    250 - 999
    2019
    San Jose, United States
  • Girl Friday Associates is a virtual personal assistant and support services company based in Silicon Valley, California. The design of the company is to offer executive-level administrative, personal assistance, creative and technical support and services contractually to companies or individuals without the additional cost of overhead to you. The combined experience of the founders is ... read Girl Friday Associates reviews & insights

    Girl Friday Associates is a virtual personal assistant and support services company based in Silicon ... read Girl Friday Associates reviews & insights

    < $25/hr
    2 - 9
    San Jose, United States
  • Successful marketing connects and motivates. It stirs emotions and creates a 1:1 relationship with prospects, customers and sales teams. Providing intelligent eTrigue Lead Generation & Harvesting, BullsEye Demand Creation, unconventional guerilla marketing & award-winning creative, 3marketeers will generate higher quality sales leads faster, compress your sales cycle and drive money to your bottom line quicker. ... read 3marketeers Advertising reviews & insights

    Successful marketing connects and motivates. It stirs emotions and creates a 1:1 relationship with prospects, ... read 3marketeers Advertising reviews & insights

    $50 - $99/hr
    10 - 49
    1986
    San Jose, United States
  • A great idea happens when you think big. But even in a big picture world, it’s the small stuff that makes your marketing come alive. It starts with scrutinizing every aspect of your business until we discover your brand’s true DNA — your “special sauce”. Then we create digital campaigns that are so unique that ... read HiveMind Studio reviews & insights

    A great idea happens when you think big. But even in a big picture world, ... read HiveMind Studio reviews & insights

    < $25/hr
    2 - 9
    San Jose, United States
  • is a marketing services company providing high quality services to B2B marketing and sales organizations. Our services includes B2B prospect list development, database scrubbing, cleansing, B2B lead gen, inbound support, market research & SEO.

    is a marketing services company providing high quality services to B2B marketing and sales organizations. ... read aMarketForce reviews & insights

    NA
    50 - 249
    San Jose, United States
  • We are a group of companies with more than 39 years of experience in the architecture and development of information systems. Our added value is the integrated connections provided by networks of products and services. In addition, we put at your disposal all our human talent, a dedicated team with great knowledge of technology: leaders, ... read Grupo Prides reviews & insights

    We are a group of companies with more than 39 years of experience in the ... read Grupo Prides reviews & insights

    NA
    250 - 999
    1983
    San Jose, United States
  • We understand how important it is to speak fluent English with little to no accent. We go through hundreds of applicants a day and only bring you the top 1%. Save thousands of Dollars a year by hiring the Virtual Assistant directly. We charge a one time flat hiring fee if you decide to hire ... read Remote Leverage reviews & insights

    We understand how important it is to speak fluent English with little to no accent. ... read Remote Leverage reviews & insights

    NA
    10 - 49
    San Jose, United States
  • SEMbyotic is an award-winning digital marketing agency providing digital marketing strategy, pay-per-click (PPC) advertising, SEO, website design, content development, and website maintenance for B2B clients. Based in San Jose, California (San Francisco Bay Area). Our business empowers yours with greater online exposure, converting more website visitors into leads. SEMbyotic offers that rare mix of technical ... read SEMbyotic reviews & insights

    SEMbyotic is an award-winning digital marketing agency providing digital marketing strategy, pay-per-click (PPC) advertising, SEO, ... read SEMbyotic reviews & insights

    NA
    2 - 9
    2014
    San Jose, United States
  • iOPEX is a new-generation Experience Engineering led digital services provider offering Digital Engineering, Transformation, and Operational services. We are process and technology innovators focused on extracting the best out of the investments you have already made. At iOPEX, we help you realize that golden ratio where your technology and business are in complete synergy, making ... read iOPEX Technologies reviews & insights

    iOPEX is a new-generation Experience Engineering led digital services provider offering Digital Engineering, Transformation, and ... read iOPEX Technologies reviews & insights

    NA
    1,000 - 9,999
    2009
    San Jose, United States

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1 cities with the best Value Score for hiring.

Ranked by a composite blending firm count (supply), average rating (quality), and average hourly rate (cost). Affordability is weighted highest (50%), so this surfaces genuinely affordable destinations - not just the biggest markets.

Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

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All cities ranked by Value Score.

Every city in scope, ranked by Value Score.

CityFirmsAvg RateAvg RatingValue ScoreAction
USSan Jose22$43/hr2.945View firms
USSan Jose
22 firms$43/hr2.9
Value Score45 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

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Cities with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
San Jose · $0-24/hr

8 firms in this tier - more than any other city, averaging 1.0 ★. Top picks: HiveMind Studio, RCM Centric Inc., Girl Friday Associates.

Mid-tier leader
San Jose · $50-99/hr

2 firms in this tier - more than any other city. Top picks: 3marketeers Advertising, DeepCleer.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

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