Top BPO Companies in Romania
Goodfirms has reviewed 29 BPO Companies in Romania as of September 2026. The top-ranked firm is IntelligentBee (4.8 stars, 2 verified reviews, < $25/hr, founded 2010, Iasi). Across the category, the median hourly rate is $25, median client rating is 4.9, and 45% of firms employ 50+ members. Explore the vetted BPO Companies in Romania below, compare their strengths, and connect with the provider best suited to your requirements.
Is the search for business process outsourcing companies in Romania foremost on your mind to significantly improve your products/services while ensuring backend tasks are taken care of by professionals? BPO services in Romania enable optimum utilization of scarce resources. The adoption of sophisticated technologies combined with the availability of skilled employees leads to better use of resources and productivity. Business process outsourcing services in Romania follow a structured process to understand all your requirements and customize the service accordingly for the enhanced outcome. Here is a list of the top BPO companies in Romania by Goodfirms to aid your search efforts.
Goodfirms has verified 29 BPO Companies in Romania - part of 6,140+ BPO Companies in the World, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.
Top 10 at Glance
Compare the highest-ranked firms first side by side.
List of Top Romania BPO Companies | BPO Firms in Romania
Sponsored
IntelligentBee is a European outsourcing partner specialized in Customer Support, Technical Support, IT Service Desk, and Trust & Safety. We partner with fast-growing SaaS, Fintech, and E-commerce brands that require reliable, high-quality support without the overhead of building large internal teams. What sets us apart ... read IntelligentBee reviews & insights
< $25/hr50 - 2492010Iasi, RomaniaGreat
- OwnerWhy IntelligentBee?
- Pay-Per-Interaction. No idle costs, only demand.
- Technical DNA. Expert L1-L1.5 troubleshooting.
- Human-First, AI-Enhanced. Quality at scale.
Euroanswer is a boutique BPO partner trusted by multinational corporations for over two decades. With a regional footprint across Europe and a global delivery network, we blend deep market expertise—both in emerging and established economies—with a multicultural mindset and cutting-edge technology. Our commitment? To deliver world-class customer experiences that feel local, authentic, and impactful. We ... read euroanswer reviews & insights
< $25/hr250 - 9992004Bucharest, Romania
The IT industry in Romania is quite mature. We translate successful IT projects into a well-chosen team, that shares your vision. That’s where we jump in. Based on your needs, we set up dedicated teams to support you in any area and phase within your project.Whether you need to grow your current team, or completely ... read P4B reviews & insights
< $25/hr50 - 2492015Cluj-Napoca, Romania
XTENSOS was founded in 2014 by Paul McManus. With almost 30 years of business experience in the retail, manufacturing and services industries, Paul held various global senior leadership roles, which always included commercial, operational and full P&L responsibilities.Over his career, while working with a huge number of the world’s most recognised brands, Paul observed that ... read XTENSOS reviews & insights
< $25/hr10 - 492014Cluj-Napoca, Romania
Multilingual Contact Center 24/7/365, Business Processes Outsourcing, Customer Care, Help Desk, Network Operations Center (NOC), Data Base building-up and/or qualification, Back-office, Customer Surveys.
< $25/hr50 - 2492009Cluj-Napoca, Romania
Catering primarily to the travel sector, we provide front line and back-office solutions that enable businesses to benefit from the lower manpower and infrastructure costs that prevail here in Transylvania.
< $25/hr10 - 492015Cluj-Napoca, Romania
NTT DATA is your reliable nearshore IT Service Provider in Romania. We provide development assistance and expert advice for customers across various industries, IT service providers, system integrators and software companies.
< $25/hr1,000 - 9,9992000Bucharest, Romania
With over 18 years experience, Valoris Center is a company with 100% Romanian ownership that operates on the BPO services market. We work with customers from all over the world, offering them the best support according to their needs, specific time schedule and spoken language (English, French, Spanish, Italian, German, Dutch, Polish, Hungarian, Bulgarian, Russian, ... read Valoris reviews & insights
< $25/hr250 - 9992006Bucharest, Romania
Albelissa delivers just-in-time engineering, industry specific technical recruitment and staffing, and outsourcing of business processes (IT, recruitment, accounting and finance).Over the years, Albelissa has broadened its array of services and expertise. We have significantly expanded our offerings to include technical recruiting, niche talent search, and IT & Digital solutions, dynamically adapting to evolving customer needs. ... read Albelissa reviews & insights
< $25/hr2 - 92005Bucharest, Romania
We specialize in B2B and B2C Call Center Outsourcing services. We understand call centers inside and out. The upswings, the pitfalls, and the best resources and processes. With 15+ years of experience of managing multilingual customer support programs, VivaCALL is able to offer totally scalable and flexible solutions.
< $25/hr2 - 9Bucharest, Romania
Un provider affidabile di soluzioni E2E per aziende in ambito Call Center, Customer Care, Digital e molto altro. Presente in diversi campi dei servizi per l’impresa, MPS Solutions rappresenta una brain & body rental company in grado di mettere a disposizione risorse per ogni tipo di sfida a livello business attingendo dall’esperienza e strizzando l’occhio ... read MPS Solutions reviews & insights
< $25/hr2 - 9Bucharest, Romania
Eurocom CX, coming from the house of expert outsource providers. The masterminds behind it are seasoned professionals having served dozens of years in the field. The company’s headquarters are located in the capital city of Albania, Tirana and Cluj Napoca in Romania. EuroCom CX – Your Trusted Partner in BPO & Digital Outsourcing With over ... read EuroCom CX reviews & insights
< $25/hr1,000 - 9,9992014Cluj-Napoca, Romania
Callity is a Call Center providing comprehensive Inbound, Outbound, and Business Process Outsourcing services. Our offerings include everything from database collection and management, marketing and promotional services, telesales and lead generation, customer care, help desk, web support, and web sales, to debt collection and outsourcing of HR and IT services. We bring you over 30 ... read Callity reviews & insights
< $25/hr50 - 2491994Bucharest, Romania
Founded in 2018, InfraWeb MSP is a leading provider of professional call center and customer experience solutions, supporting businesses in delivering reliable, efficient, and high-quality customer interactions. With a strong focus on innovation, technology, and agile methodologies, InfraWeb MSP helps organizations streamline communication, strengthen customer relationships, and achieve sustainable growth. Our team of over 80 ... read InfraWeb Manage Services Provider reviews & insights
NA50 - 2492018Drobeta-Turnu Severin, Romania
Using AI Tools
Claude
2328.io is an international cryptocurrency payment platform built by a team with experience in crypto payment processing since 2017. The service helps online stores, SaaS products, Telegram bots, and other digital businesses accept crypto payments directly, without intermediaries or chargeback risks.The platform supports more than 13 cryptocurrencies across different networks and includes automatic conversion of ... read 2328 reviews & insights
NA50 - 2492026Bucharest, RomaniaWhy 2328?
- Volatility Protection
- Payment Accuracy
- Custom fees or discounts per currency
Using AI Tools
ChatGPT
Selecta is a Business Process Outsourcing agency founded in 2026. We process ticketing, live chat, phone and email support for e-commerce websites such as Shopify.
$25 - $49/hr2 - 92026Brasov, RomaniaWhy Selecta?
- Vetted Agents with extensive background checks
- High CSAT
- Friendly & Dedicated team
Conectys is a recognized leader in global multilingual and multicultural outsourcing services, providing specialized award-winning solutions that create significant competitive differentiation and brand value for global organizations.
< $25/hr1,000 - 9,9992004Bucharest, Romania
Global Remote Services is the oldest and leading Independent Contact Center provider in Romania, with more than 15 years of experience in the Business Process Outsourcing (BPO) market.
< $25/hr250 - 9992004Bucharest, Romania
We completely understand the outsourcing business and are well aware that transferring a portion of your business to an unknown company in a foreign country requires a leap of faith from your side. That is why we are fully prepared to make things work impeccably and make you feel comfortable with outsourcing your business processes ... read Pro Business Communication Services reviews & insights
< $25/hr2 - 9Bucharest, Romania
Using AI Tools
- ChatGPT
GitHub Copilot
Gemini
Cursor
DeepSeek
We provide complete or flexible digital solutions tailored to your business needs: modern website development, advanced SEO optimization for higher search engine visibility, reliable hosting and domain registration, professional email server setup, custom mobile applications integrated with your website, and results-driven digital marketing strategies. Founded ... read Xstart Modular Software reviews & insights
$25 - $49/hrFreelancer2022Cluj-Napoca, RomaniaProfessional, reliable, and easy to work with from start to finish.
- Noris CEOWhy Xstart Modular Software?
- Healthy environment for your business
- Dedicated and valuable people having over 15 years
- Transparency and dedication
Atracore is a young start-up, emerged in 2012 from the encounter of Belgian and French businessmen. It is located in Cluj-Napoca, a place renowned in Europe for engineering and outsourcing of IT services.
< $25/hr10 - 492012Cluj-Napoca, Romania
Neusoft EDC is a leading IT Service Provider with its operations spread across Europe. Focusing on innovative solutions, we are a professional and reliable partner for every business challenge.
< $25/hr50 - 2492007Cluj-Napoca, Romania
ArtSoft Consult is a dynamic Romanian IT solution provider company focused on custom software development and business process outsourcing services with excellent references on the international market. Founded in 2003 by a core team of IT specialists, the company has its headquarters in Cluj-Napoca.
< $25/hr50 - 2492003Cluj-Napoca, Romania
Consilo WEB is a Romanian company based in Sibiu, with over 10 years of experience in providing outsourced telesales and IT services. Our trusted partners include Vodafone, Bitdefender, E.ON, and UniCredit. We currently operate with a team of over 200 employees across two offices in Romania, delivering results-driven services tailored to client needs. Our core ... read Consilo Web reviews & insights
NA250 - 9992015Selimbar, Romania
After 20+ years of business in the field and hundreds of successful stories, we know that the success of our collaboration is guaranteed. We pay attention to everything that happens in the field, we continuously invest in the latest technologies and we take care of our people. Our company is like a big family with ... read Open Public Service reviews & insights
NA2 - 9Otopeni, Romania
The Milk & Cookies team has a severe case of marketing fluff intolerance. Sugar, spice, and everything nice with go-to-market strategy, full-funnel marketing, lead generation, demand generation, social selling, and content marketing for rebel tech companies that need digital marketing that drives revenue. We’re all about blending the creativity of digital marketing with the science ... read Milk & Cookies Studio reviews & insights
$50 - $99/hr2 - 92013Bucharest, Romania
Codespring is a software development and outsourcing company from Cluj-Napoca, Romania. Codespring provides exquisite services of software development, software outsourcing, software testing, IT Outsourcing, IT Security, customer assistance and mobile development. Codespring offers added value through business process know-how and technical expertise in a number of industries. Codespring's strengths are its 19 year IT&C experience, ... read Code Spring reviews & insights
$25 - $49/hr10 - 492005Cluj-Napoca, Romania
Euroweb Romania is a major ICT service provider in the Romanian enterprise telecommunications industry. We provide IP services to the businesses with high bandwidth requirements, synchronous P2P transport and datacenter services ranging from pure colocation to all-virtual infrastructure.
< $25/hr50 - 2491998Bucharest, Romania
We are an innovative technology solutions provider specializing in custom mobile app development, workflow automation, and advanced IT solutions tailored specifically for the healthcare, finance, and technology sectors. Our team of expert developers and strategists is dedicated to delivering high-quality, secure, and scalable applications that streamline operations, boost productivity, and support digital transformation objectives. With ... read BisSoft reviews & insights
$50 - $99/hr10 - 492005Cluj-Napoca, Romania
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Bucharest · $0-24/hr