Born from the need of a custom software development company that gathers full-stack dedicated developers and skilled technical support associates, IntelligentBee is fully integrating into your existing teams or culture, acting as your own extension and delivering flawless im...
Born from the need of a custom software development company that gathers full-stack dedicated developers and skilled technical support associates, IntelligentBee is fully integrating into your existing teams or culture, acting as your own extension and delivering flawless implementation for your ideas. Our development shop is among premium JS companies on the US market and our developers are experts in NodeJS, ReactJS, PHP/Symfony, Go Lang, HTML5 and CSS3, iOS and Android. We successfully completed lots of projects and we continue to be there for our clients long after the project is done, offering outsourced customer support and maintenance. We treat every project as our own and we feel responsible for its success.
We differentiate ourselves by providing full-stack development and customer support teams who are managed, trained, self-sufficient and swiftly align to our client's business objectives, that they can hire either by project or as an extension to their existing team.
We provide 24/7 Outsourced Technical and Customer Support Tailored For Your Business Needs, prioritizing your customers’ happiness in providing your product support.
As most of the customers’ first interaction is with a support representative, Support team represents the face of the company. We closely monitor the response time (SLA) and support health score (SHS) having as final scope to satisfy business requirements and drive customer loyalty.
Your clients need fast, personalized and helpful emails that make your customer support best-in-class for your services. Responsive and accessible customer service can define how people perceive you and your skill in taking care of their needs. A prompt response to their concerns can transform you from being their headache to becoming their hero for the day. With our chat and email support services, you can be available every day, all the time.
Our Mission is to improve the quality of online by creating and maintaining web and mobile apps and offering outsourced customer support that delivers significant value to their customers.
We do that by providing both strategic and tactical knowledge with qualified teams executing against a proven process and using the latest technology available. Tell us about your project, be it software or customer support. We'll be in touch right away. [email protected]
Role: VP Support and Business Operations at SendGrid
Every development or service project we assign to IntelligentBee is like money in the bank. They provide high quality and on time results every time. They are the perfect extension to our direct teams.