Top Call Center Services in North Carolina
Goodfirms has reviewed 14 Call Center Services in North Carolina as of September 2026. The top-ranked firm is GCS Agents (0.0 stars, 0 verified reviews, $100 - $149/hr, founded 2000, Charlotte). Across the category, the median hourly rate is $25, median client rating is 4.8, and 26% of firms employ 50+ members. Explore the vetted Call Center Services in North Carolina companies below, compare their strengths, and connect with the provider best suited to your requirements.
Are you looking for call center services in North Carolina to spark your customer service? If you are looking to expand your business and develop a positive brand identity, you must offer customer support 24X7 for 365 days, ensuring that your customers can reach you even during the night, weekends, and holidays. While hiring a call center, you must pay attention to some important factors. Apart from industry-best pricing, your service partner must provide the highest service delivery quality, fast onboarding and faster reporting, and multilingual support to provide the best customer experience. To find such a reliable expert, you must assess all the call center companies in North Carolina on such various parameters.
Goodfirms understands that such an evaluation will take up a lot of valuable time and resources. Hence, a dedicated directory has been prepared by Goodfirms, keeping all business requirements in view. The firms listed in this directory are delivering exceptional call center outsourcing services in North Carolina. The research available with this directory will guide you at each step in your screening process. Take the help of reliable records and hire call center service providers in North Carolina that meet your operational requirements.
Goodfirms has verified 14 Call Center Services in North Carolina - part of 1,628+ Call Centers Services Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.
Top 10 at Glance
Compare the highest-ranked firms first side by side.
List of Top Call Center Outsourcing Services in North Carolina
Sponsored
As an agent based and multi-channel contact center solutions provider, we help companies and government agencies manage customer engagements and fulfill back office tasks. From traditional outsourced models to the managment of client owned centers, we balance consumer satisfaction with organizational goals and resources. At a time when technology is providing new means and channels ... read GCS Agents reviews & insights
$100 - $149/hr250 - 9992000Charlotte, United StatesAnomaly Squared is a contact center services provider. With our multiple domestic contact centers, we optimize internet & traditional marketing plans using both inbound & outbound strategies. We know that your employees' time is both limited and valuable. With our live transfer and lead qualification service, we will transfer directly to your sales team individuals ... read Anomaly Squared reviews & insights
$50 - $99/hr250 - 9992011Greensboro, United StatesN-Tier Solutions Inc., an Information Technology Consulting Services, Direct-hire Placement and Professional Staffing Company. Founded and incorporated in 1999 in the state of North Carolina, our specialty is offering flexible staffing solutions in the areas of information technology to premier corporations, primarily Fortune 1000 companies. Headquarted in Winston-Salem, NC with local and national clients, N-Tier ... read N-Tier Solutions reviews & insights
$50 - $99/hr50 - 2491999Winston-Salem, United StatesFirstPoint HealthCare Solutions is a leading national provider of information and management services whose roots go back to 1906. FirstPoint offerings include accounts receivable management, Equifax decision data solutions, background screening services, and association management. FirstPoint prides itself on offering customized solutions based on client needs as opposed to pre-packaged plans and products. FirstPoint is ... read FirstPoint Resouces reviews & insights
$50 - $99/hr50 - 249Raleigh, United StatesOur dream and vision at CustomerHD is to create an organization where everyone who serves feels needed and known by the leaders of the organization and where everyone shares one common goal: to help people. “People helping people” is not just a tagline for us, it is a vision that Joe and I are committed ... read CustomerHD reviews & insights
< $25/hr2 - 9Raleigh, United StatesAlphanumeric helps life sciences companies remove the friction from HCP, patient, and employee experience. We do this through digital transformation, global contact centers powered by AI and talent, omni-channel strategy, localization efforts, and more. Whether you're focused on clinical trials, acquisition, or adherence, Alphanumeric can help. We believe that no matter how great your vision, ... read Alphanumeric Systems Inc reviews & insights
NA250 - 9991979Raleigh, United StatesMetrixIT Solutions is a cutting-edge IT consulting and Software Solutions provider based out of Charlotte, North Carolina that has been an industry leader since opening our doors in 2017. Our consultants come from various backgrounds and we draw strength from the fact that no matter the problem that is presented to us, we have someone ... read METRIX IT reviews & insights
$50 - $99/hr250 - 9992017Charlotte, United StatesLease A Sales Rep, an INC 5000 company is a Sales Outsourcing organization providing sales support and sales execution programs for business. We are focused on increasing sales through the provision of experienced inside & outside sales teams working on-site or off-site to grow the sales pipeline through field sales, tele-sales, appointment setting and lead ... read Lease A Sales Rep reviews & insights
$50 - $99/hr50 - 2492003Raleigh, United StatesAccu-Call located in Wilmington, North Carolina has provided answering services and call center solutions on a nationwide scale for over 24 years. We are a leader in the call center industry with our knowledgeable staff we can guarantee your company the most dependable, efficient and professional call center solutions available.
< $25/hr2 - 9Wilmington, United StatesCloud Service Networks Inc. is a service provider of technology based services delivered over a private or public internet. Our origin began as pioneers in the Voice over IP business since 2002, due to our background in business phone systems and internet technologies. As The Voice over IP Company we established our presence in delivering ... read Cloud Service Networks reviews & insights
< $25/hr2 - 9Raleigh, United StatesBecause it's more than a call, your BUSINESS is on the line! SUITE 1000 is a unique live, 24/7 telephone answering service based in Charlotte, NC. We design custom answering solutions for local, regional and national clients. Our job is to ensure that our customers never lose a business opportunity! SUITE 1000 provides both sales ... read Suite 1000 reviews & insights
< $25/hr10 - 49Charlotte, United StatesSince first going into business in 1987, we at CallNET have prided ourselves on helping small business owners grow their business by taking over one of the most time consuming tasks; answering the phone. As a business owner, you already have enough to focus on between the logistics, marketing and full time management of your ... read CallNET Receptionists reviews & insights
< $25/hr10 - 491987Wilmington, United StatesVyoma Agency is a full-stack outsourcing and operations partner helping startups, e-commerce brands, hotels, and service businesses streamline their workflows and scale efficiently. We combine skilled talent with structured processes to deliver reliable, high-quality support across multiple business functions. What We Do • Revenue Management Strategic pricing, performance analysis, rate parity monitoring, and data-driven recommendations ... read Vyoma Agency reviews & insights
$25 - $49/hr10 - 492025Morrisville, United StatesThe Blacksand Group, a minority-owned company with over 20 years of experience in the fintech and financial services industry, specializes in driving revenue for clients through digital marketing, creating channel partnerships, and providing trained BPO account executives. Our expertise in the B2B financial landscape allows us to craft impactful strategies for sustainable growth. We support ... read The Blacksand Group reviews & insights
$25 - $49/hr02 - 9Charlotte, United States
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