Top VoIP Providers in Charlotte

Researched by:Goodfirms Research TeamUpdated:September 15, 2026

Goodfirms has reviewed 15 VoIP Providers in Charlotte as of September 2026. The top-ranked firm is AT-NET SERVICS (5.0 stars, 1 verified reviews, $150 - $199/hr, founded 1999, Charlotte). Across the category, the median hourly rate is $25, median client rating is 5, and 19% of firms employ 50+ members. Explore the vetted VoIP Providers in Charlotte companies below, compare their strengths, and connect with the provider best suited to your requirements.

Many businesses are exploring the benefits of operating remotely and thus are searching for VoIP providers in Charlotte. Though it seems a straightforward decision, there are many aspects that a business needs to consider before making a final decision. Right from their requirements to what the approach of the service provider will be, a business must ensure that they have covered all areas before finalizing the selection of a service provider. To help this decision-making, Goodfirms has prepared the below list of VoIP service providers in Charlotte. Complete with reviews, ratings, and dependable analysis, you will find all the information needed to make an informed decision. Browse through this list to find the best VoIP services in Charlotte and make the right call for your business.

Goodfirms has verified 15 VoIP Providers in Charlotte - part of 1,864+ VoIP Providers, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Top VoIP service providers in Charlotte

Find a Voip Company Near you
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Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Managed IT Services Provider That is what we are as a business to business company. If you are new to computer support done by an MSP, then you have come to a better level of service with AT-NET. We promise to give your company a ... read AT-NET SERVICS reviews & insights

    $150 - $199/hr
    2 - 9
    1999
    Charlotte, United States
    Very knowledgable team that supplied solutions and implemented those solution for our CMMC project. - Anonymous
  • TotalBC helps our clients achieve efficient and budget conscious solutions for their day to day business needs through quality products & service; with the highest customer service and qualified staff. With core competencies in Computer Network design, implementation and support; Business Telephone Systems; CallNet (Hosted VoIP); Surveillance Systems/IP Camera Solutions & Access Control.

    < $25/hr
    10 - 49
    2000
    Charlotte, United States
  • A Trusted Telecommunication Company with 60 years of experience in Unified Communications With value-driven, global, turnkey technology solutions, IDeACom® NC is the best telephone systems dealers for your small, medium and large businesses. We serve areas throughout North Carolina from the coast to the mountains, from Kernersville to Greensboro, to Winston-Salem and Charlotte.

    < $25/hr
    10 - 49
    2003
    Charlotte, United States
  • If you have 3 or 300 employees, SafeCall customers are empowered with information & options We understand that every business is unique in their needs and we have designed our offerings with this in mind. Our hosted and premise based solutions range from small business plug-and-play telephone systems to large IP PBX and digital telephone ... read SafeCall reviews & insights

    < $25/hr
    2 - 9
    Charlotte, United States
  • Securing business through elite industry leading technology, while building trusting and meaningful relationships, to give our clients complete peace of mind for all of their IT needs. < Managed IT Services > BrightFlow manages approximately 100 business networks with a nimble and friendly team of IT Specialists. An insistence on standardization, pro-activity, and risk management ... read BrightFlow Technologies reviews & insights

    < $25/hr
    10 - 49
    2009
    Charlotte, United States
  • ASIC is a national telecommunications service consulting company specializing in customized service plans. The core of our business is providing on-site and remote technicians, parts and equipment, and telecom consulting tailored to the specific needs of our customers. ASIC has always supported multiple vendors and products such as Avaya, Nortel, LG-Ericsson, Cisco, Octel, and Ascom ... read ASIC reviews & insights

    < $25/hr
    10 - 49
    2007
    Charlotte, United States
  • Charlotte IT Support | Cyber Security | Disaster Recovery Backup Services Attention Small Business Owners with 5 to 50 Computers: Are You Sick and Tired Of Dealing With Computer Guys That Are Impossible To Reach, Won't Follow Through, Can't Fix Things Right, and Nickel and Dime You For Everything That They Do? If so, give ... read NB Technology reviews & insights

    < $25/hr
    2 - 9
    1998
    Charlotte, United States
  • Progressive Networks is a fast growing Managed Services Provider delivering quality IT support services and solutions to Small and Medium Businesses of all sizes in the Charlotte, NC region. We offer a very wide array of cost-effective IT Support Services including IT Managed Services, Cloud Computing Services, IT Outsourcing, Help Desk, Data Backup and Disaster ... read Progressive Networks reviews & insights

    < $25/hr
    2 - 9
    2004
    Charlotte, United States
  • Welcome to ITFIRM, where our goal is clear - to provide unparalleled IT management and support to businesses in the Greater Charlotte area. With ITFIRM, consider your IT challenges conquered. By outsourcing your IT management, you can save on the costs of hiring and training an in-house IT team. Managed IT Services also offer flexible ... read IT Firm reviews & insights

    < $25/hr
    10 - 49
    2002
    Charlotte, United States
  • ATCOM Business Technology Solutions, a Managed Services Provider founded in 1979, is an industry leader in information technology (IT) solutions. ATCOM works closely with each of our clients to determine the best IT strategy for your organization. ATCOM offers cloud and premised based managed services and computer network design including voice/data communications solutions. With a ... read ATCOM Business Technology reviews & insights

    $25 - $49/hr
    50 - 249
    1979
    Charlotte, United States
  • 360 Degrees Group is a Technology based Business Development Solutions Firm. We have over 66 years of combined experience backing us in the Business Eco-Systems. We offer a variety of services that will help you build relationships with new customers & build a stronger connection with your current customers. We believe in providing you a ... read 360 Degrees Group reviews & insights

    < $25/hr
    2 - 9
    2015
    Charlotte, United States
  • Since 1998, Stablenet has been a leading IT integration and outsourcing company serving the Carolinas with knowledgeable, experienced, certified engineers.

    $25 - $49/hr
    10 - 49
    1998
    Charlotte, United States
  • Complete Network provides full service flat-rate IT Managed Services for small and mid-size companies. Complete Network offers full infrastructure support, business disaster recovery, security services, hosting services and IT project management.

    NA
    50 - 249
    2011
    Charlotte, United States
  • Using AI Tools

    • OpenAIOpenAI
    • GeminiGemini

    eSmith IT Consulting brings over 20 years of hands-on industry expertise to the table, delivering comprehensive IT support and managed services to small businesses across the United States. We understand that reliable, secure technology is the backbone of your operations, which is why we act as a dedicated technology partner rather than just another vendor. ... read eSmith IT reviews & insights

    $100 - $149/hr
    2 - 9
    2001
    Charlotte, United States

    Why eSmith IT?

    • Over 25 years of proven IT industry expertise.
    • Tailored support for teams of 10 to 50 users.
    • Nationwide IT solutions for small businesses.
  • CCP Tech is your trusted IT Managed Services Provider and Business Technology Consulting service. We have proudly served the region since 2000. CCP Tech has offices in Charlotte, NC, Charleston, SC, and the Washington, DC area, and we remotely serve businesses across the country. We are your next MSP. We believe that success in business ... read CCP Technologies reviews & insights

    $100 - $149/hr
    10 - 49
    2000
    Charlotte, United States

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1 cities with the best Value Score for hiring.

Ranked by a composite blending firm count (supply), average rating (quality), and average hourly rate (cost). Affordability is weighted highest (50%), so this surfaces genuinely affordable destinations - not just the biggest markets.

Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

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All cities ranked by Value Score.

Every city in scope, ranked by Value Score.

CityFirmsAvg RateAvg RatingValue ScoreAction
USCharlotte63$60/hr577View firms
USCharlotte
63 firms$60/hr5
Value Score77 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

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Cities with the best Value Score for it services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Charlotte · $0-24/hr

23 firms in this tier - more than any other city. Top picks: Flexential, Idea Forge Studios, Enitech.

Mid-tier leader
Charlotte · $50-99/hr

4 firms in this tier - more than any other city, averaging 5.0 ★. Top picks: Ancient, Rapidops, Inc., Euclid Innovations.

Top tier leader
Charlotte · $150+/hr

6 firms in this tier - more than any other city, averaging 5.0 ★. Top picks: AT-NET SERVICS, Method, Innova Solutions.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

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Browse all it services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

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