Predictive Dialer Software
Explore this list of the best predictive dialer software and select the one that can help you in improving the efficiency and productivity of your call center business.
Reaching out to customers, connecting with them, and increasing the customers’ expectations are the distinct challenges faced by the agents in any outbound call center. Predictive dialer is a technology that automates outbound dialing by reducing wait time and increasing talk time. Developed to support all types of businesses and industries, the best predictive dialer software can distribute calls to the right agents, thereby generating successful contacts.
What is Predictive Dialer Software?
Predictive dialer software is an outbound calling application used by call center agents to automate the dialing process. It helps dial a group of numbers until it detects a connection and then passes the call to an outbound agent free to attend the call. The predictive dialer software also provides information about busy numbers, no answers, voicemails, disconnected numbers, etc., allowing service agents to follow a proactive approach towards the outbound calling process and make the maximum usage of the phone numbers database. Moreover, the predictive dialer system ensures that outbound agents' time is being utilized efficiently to gain maximum productivity within the business organization.
By using the best predictive dialer software, you can -
- Ensure that the outbound agents spend their time conversing with the customers & prospects and not on dialing numbers that might be busy or go unanswered
- Save time and achieve productivity, as the agents are connected to the answered call as soon as they are free from their previous call
How To Find The Best Predictive Dialer Software?
The predictive dialer software is the backbone of the sales team and so needs to be picked carefully. We understand that with so many predictive dialer systems available, you might be in a dilemma about which one to choose for your specific business needs. For that reason, you can rely on the list of the best predictive software prepared by the software experts at GoodFirms. Using easy-to-use filters, you can effortlessly shortlist the predictive dialer system suitable to your business preferences and budget. Moreover, most of the listed software encloses the reviews of the original users. Finding the top predictive dialer software is easy with this listing.
List of The Best Predictive Dialer System
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A predictive dialer uses an algorithm to increase your agents’ efficiency. Sometimes incorrectly referred to as a power or auto dialer, it enables agents to reach more customers or prospects in less time. You need predictive dialing software if you aim to grow your revenue and take your campaigns to the next level. You don’t need any heavy equipment with our cloud-based solution. All you ne ... read more about CallTools
Entry Level PriceContact vendorFree TrialN/ACategory Focus40% in Predictive Dialer Software -
VCC Live provides innovative Cloud-based Contact Center solutions that empower companies to provide the best customer experience. With our software, contact centers can handle a full spectrum of incoming and outgoing communications – through Phone, Email, SMS, Chat, and Social Media. VCC Live is a cloud-based contact center solution, providing telecommunications services to businesses with more ... read more about VCC Live
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Predictive Dialer Software -
3x more prospects with power dialing tools like prioritized call lists, pre-recorded voicemail and single-click dialing. Increase your connect rate by as much at 35% with local presence. Increase engagement with personalized sales email with custom templates and real-time notifications of opens and clicks. Streamline workflow and increase quality lead generation with account-based Playbooks. Set p ... read more about FrontSpin
Entry Level PriceContact vendorFree TrialN/ACategory Focus33% in Predictive Dialer Software