Avaya Spaces

United States HQFounded 2000

Deployment

Best for

SmallMediumLarge

Overview

About Avaya Spaces

Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya. For over one hundred years, we’ve enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on premises or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next.

We’re the technology company you trust to help you deliver Experiences that Matter.

At a glance

Software information

Industries served, licensing and the support Avaya Spaces provides.

Industries

  • Banking
  • Consumer-services
  • Financial-services
  • Hospital-health-care
  • Information-technology-services

Licensing

  • Proprietary
  • Quote Based

Support

  • Email
  • Phone
  • 24x7 Support

Training

  • Webinar
  • Documentation

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

5.0
Based on 1 verified review

What users say

Review Analytics of Avaya Spaces

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Detailed Reviews of Avaya Spaces
Sort ByWrite a Review
Rany TannouriVerified Review
Posted on Mar 22, 2021

“Great chatting experience with options for direct chats, and group chats!”

Overall rating5.0
Great chatting experience with options for direct chats, and group chats, with unlimited storage capacity to share as many files and posts as desired.

Capabilities

Avaya Spaces features

The full feature set, grouped by module.

Web Conferencing Software

  • Group Collaboration
  • Mobile Access
  • On-Demand Webcasting
  • Presentation Tools
  • Real Time Chat
  • Record & Playback Ability
  • Screen Sharing
  • Two-Way Audio & Video
  • Video Conferencing

Video Conferencing Software

  • Auto Framing
  • Electronic Whiteboards
  • File Sharing
  • HD Audio & Video
  • Mobile Access
  • Online Meetings
  • Polls & Survey
  • Presentation Streaming
  • Real Time Chat
  • Record & Playback
  • Screen Sharing
  • Verified Security

Live Chat Software

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • File Transfers
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking

Call Center Software

  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Reporting & Analytics
  • Voicemail

Contact Center Software

  • Call recording and monitoring
  • Call routing and queuing
  • Integration capabilities
  • Interactive voice response (IVR)
  • Multi-channel communication
  • Omnichannel support
  • Performance tracking
  • Reporting and analytics

Plans

Avaya Spaces pricing

Free Version
No
Payment Frequency
Quote Based
Preferred Currency
USD ($)

Media

Screenshots & video

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