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Transform the call. Accomplish more on every customer call. Empower contact center agents to interact digitally with customers on high value calls and offer digital self-service for faster resolution of common needs. Digital Call Experience. Launch a digital session that runs alongside calls. No download required, simply send the customer a link to begin. Present materials, complete tasks, request uploads and more. Allow more callers to resolve issues on their own in digital self-service. A better way to engage customers over the phone. Increase Productivity. Expand and accelerate services offered to callers. Accelerate Resolution. Collaborate in real-time on complex processes. Streamline Transactions. Digitize applications, purchases, claims & more. Lower Call Volumes. Empower customers with fast digital self-service. Collaboration. Live Digital Engagement. Accelerate resolution and conversion by allowing customers and agents to share screens, share content and complete tasks.
Screenshot & Video
LICENSING & DEPLOYMENT
- Cloud Hosted
- Web-based
SUPPORT
- Chat
Knowledge Base
- Help Guides
- Video Guides
CallVU Core Features
- Churn Management
- Communication Management
- Feedback Management
- Live Chat
- Reporting/Analytics
- Video Support
CallVU Pricing
Pricing Type
-
Contact Vendor
Free Version
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No
Payment Frequency
-
Quote Based
CallVU Reviews
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